Other Can't complete purchace! Help

[broderp]

I placed the All-in-One Lifetime gift in my cart and went to check out.

I made double sure my account information was correct yet it will not accept my transaction.

I called the bank and see that I have enough available credit to buy this title 8x over, yet it will not accept my card. Does the system not like or accept VISA cards?

(Order no. 18822078)

I don't want to lose out on the sale price of $224.25, which of course ends today.

Any help would be appreciated.

[signals]

The office in Beijing will be open in a few hours and someone will be able to help you. They will see that you do not lose the discount. This sounds like a problem with the payment processor.

[broderp]

Who in Beijing do I contact? via phone? chat?

[signals]

I will have them contact you. They will send you a PM or email and may post in this thread with instructions.

[broderp]

Took the plunge and did it..

I got my order issue resolved.

Now I can't register the software to use it. ..

I recieved my key via email, registed got on the Member Center.

I have registered, but my online account does not show my purchace.

I follow the guide to register, and it quicky checks my account, but does not unlock anything.

I also get a window that asks me to register every time I start DVDFAB, and I enter in my email and password. It seems to take it, but takes me to the main page that shows everything as expired or never used, with no place to enter a key....


EDIT: Nevermind....I'm impatient..lol ..looks like it took about 15 minutes for the keys to show up on the web site. I'm good to go!

[signals]

Glad to hear it. Enjoy your Fair Use rights!