Cannot burn Monsters University DVD. It partially burns and says no more space available. Followed all technical help via emails, still doesn't work. Burned new movie before and after this one successfully. Any help out there. Upgraded to new versions, no help on each. Changed burners, brand of DVDs. Thanks.
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You are not providing much to go on here, what size are you attempting, what blank media? Post the internal log and the burn log for the failed attempt.How to post the internal log
Things should be made as simple as possible, but no simpler.
Albert Einstein -
Read the link on the bottom of my post on how to post logs post the internal and fabburn log.Sounds like your trying to burn a dvd that needs a 2 layer disk or you need to compress the movie to fit a regular dvd or blu ray log files will tell us.Last edited by glenns; 07-14-2014, 09:19 AM.Comment
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Monsters University
Using dual layer blanks. Sent all log files several times via email to Support. Set all software settings per emails. Did this for three versions of software. Haven't received reply for last email to support for over a week now. Feel kinda lost in neverland.Comment
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If you don't want to post the logs here then you'll have to rely on support to help you, we aren't mind readers.How to post the internal log
Things should be made as simple as possible, but no simpler.
Albert EinsteinComment
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You have help here two of us responded to help you now it's up to you to give us the logs so we can do so.We don't get the logs you sent to staff.We are user's like you.Comment
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Originally posted by dlawrenc13 View Post
Was it pop-up information in my attchment when burn to dvd disc?
If it was, How many space in your Temporary directory disk?
Temporary Directory has no enough free space, change it in common settings ->General -> Temporary directory ->...
If the issuse can not be resolved for you , contact us. THX.
Attached FilesUser Manual for DVDFab v10 (pdf)
DVDFab log default location:
For Windows: C:\Users\User Name\Documents\DVDFab10\Log
For Mac: Finder> Documents> DVDFab10> Log
DVDFab Player 5:
For Windows:C:\Users\User Name\Documents\DVDFab Player 5\LogComment
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You must post the logs if you want help here in the forum. The DVDFab Staff is in Beijing, forum helpers are from everywhere and we do not have access to what you may have supplied to them. Please post the burn log also. Click on the link in glenns sig which explains the necessity for this. As 90312 said, we can't help you without them.
Originally posted by dlawrenc13 View PostSupplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
Supplying DMS Logs to Developers................................Enlarger AI FAQ.....Comment
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