Upon trying to update from DVDFab9136 to DVDFab9137Beta, I keep getting a virus warning, something to do with the Options folder. Is anyone else having this issue? I have tried both from the automatic update to just downloading and install method.
Announcement
Collapse
No announcement yet.
Updating from DVDFab9136
Collapse
X
-
Originally posted by jimspencer View PostUpon trying to update from DVDFab9136 to DVDFab9137Beta, I keep getting a virus warning, something to do with the Options folder. Is anyone else having this issue? I have tried both from the automatic update to just downloading and install method.
I have DVDFab9 9136 and I'm using Bitdefender Total.
There was a notice, I believe it was from last year, where you could add a link from DVDFab to the execption section of Bitdefender. It permitted access to DVDFab through Bitdefender.
Comment
-
Originally posted by Jeffie View PostWorked fine for me but I'm not using Bitdefender. Is there a way to tell the program that DVDFab is a safe sender?
Just a side note, I have never had an issue with BitDefender before where it concerns DVDFAB, and I have been using them for quite some time.
Comment
-
Originally posted by jimspencer View PostUpon trying to update from DVDFab9136 to DVDFab9137Beta, I keep getting a virus warning, something to do with the Options folder. Is anyone else having this issue? I have tried both from the automatic update to just downloading and install method.
Comment
-
Thanks for all of your feedback. In order to solve the problem, we need your help by posting some logs.
hi,jimspencer, plz post the following logs as attachment.
C:\Users\***\Documents\DVDFab9\Temp\updateTemp\upd ateLog\update.log
and dvdfab_internal.log
And another question:
Had dvdfab required you to restart your computer and you refuse to do that?I'm not a genius, but to make every effort to do it.
Edison
Comment
-
Originally posted by Edison View PostThanks for all of your feedback. In order to solve the problem, we need your help by posting some logs.
hi,jimspencer, plz post the following logs as attachment.
C:\Users\***\Documents\DVDFab9\Temp\updateTemp\upd ateLog\update.log
and dvdfab_internal.log
And another question:
Had dvdfab required you to restart your computer and you refuse to do that?
Comment
-
DVDFab9137Beta install log
Originally posted by Edison View PostThanks for all of your feedback. In order to solve the problem, we need your help by posting some logs.
hi,jimspencer, plz post the following logs as attachment.
C:\Users\***\Documents\DVDFab9\Temp\updateTemp\upd ateLog\update.log
and dvdfab_internal.log
And another question:
Had dvdfab required you to restart your computer and you refuse to do that?
0m 00.01s: Run param is: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/update_config.xml
0m 00.01s: allow_test : false
0m 00.02s: fab_app_path : C:/Program Files (x86)/DVDFab 9/
0m 00.02s: current_version_type : Official
0m 00.02s: update_temp_path : D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/
0m 00.02s: current_version : 9136
0m 00.02s: language_name : ENU
0m 00.03s: qm_file : C:/Program Files (x86)/DVDFab 9/QLanguage/DVDFabQt_ENU.qm
0m 00.03s: allow_beta : true
0m 00.03s: force_newsetup : false
0m 00.03s: auto_check : true
0m 00.03s: dvdfab_modulename : DVDFab_Process
0m 00.04s: current_version : 9137
0m 00.04s: current_version_type :
0m 00.04s: skip_version : false
0m 00.04s: continue_update : false
0m 00.04s: file_names : author;BDMV;CGP;config.xml;DVDFab.exe;FabCheck.exe ;FabCopy.exe;FabCore.exe;FabRegOp.exe;FabReport.ex e;FabUpdate.exe;FileMove.rcc;FileMover.exe;icon;Op tions;profiles6;QLanguage;Qt5Qml.dll;Readme.txt;st yle.css;swscale-2.dll;temp;template;appcfg.zip;fabcom.crt;fabui.rc c;QT Log.lnk;uicfg.zip;
0m 00.55s: Copy folder: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/author/
0m 00.58s: Copy folder: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/BDMV/
0m 00.60s: Copy folder: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/CGP/
0m 00.60s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/config.xml
0m 00.62s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/DVDFab.exe
0m 00.62s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/FabCheck.exe
0m 00.63s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/FabCopy.exe
0m 00.63s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/FabCore.exe
0m 00.64s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/FabRegOp.exe
0m 00.64s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/FabReport.exe
0m 00.65s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/FabUpdate.exe
0m 00.65s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/FileMove.rcc
0m 00.66s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/FileMover.exe
0m 00.84s: Copy folder: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/icon/
0m 00.86s: Copy folder: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/Options/
0m 01.05s: Copy folder: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/profiles6/
0m 01.15s: Copy folder: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/QLanguage/
0m 01.16s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/Qt5Qml.dll
0m 01.16s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/Readme.txt
0m 01.16s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/style.css
0m 01.17s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/swscale-2.dll
0m 01.18s: Copy folder: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/temp/
0m 01.25s: Copy folder: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/template/
0m 01.26s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/appcfg.zip
0m 01.26s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/fabcom.crt
0m 01.26s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/fabui.rcc
0m 01.27s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/QT Log.lnk
0m 01.35s: Copy file: D:/JimSpencer/Documents/DVDFab9/Temp/updateTemp/unzipTemp/uicfg.zip
I always restart when it tells me to. I completely disabled Bitdefender to install DVDFab9137Beta
Comment
-
Yes, use the link glenns provided and install the latest over the top of whatever you have installed now. There never was a 9138 Beta that I saw.Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
Supplying DMS Logs to Developers................................Enlarger AI FAQ.....
Comment
-
Originally posted by signals View PostYes, use the link glenns provided and install the latest over the top of whatever you have installed now. There never was a 9138 Beta that I saw.
Thing is, after updating, I'm still getting, in *search for updates* and in *start DVDFab* the 9138 (Beta)
[/B][/U] as MY version and OFFICIAL latest version.
YES, it says: 9138 (Beta)Last edited by mdgboxx; 04-12-2014, 11:58 PM.
Comment
-
Originally posted by mdgboxx View PostYou brought me back to the 9135 version. It made my job a lot easier...Thank you.
Thing is, after updating, I'm still getting, in *check for updates* and in *start DVDFab* the 9138 (Beta)
[/B][/U] as MY version and OFFICIAL latest version.
YES, it says: 9138 (Beta)
EDIT: I think I got it this time. Look at line #4
0m 00.43s:
DVDFab 9.1.3.8 (2014/04/11 11:36:27)
0m 00.52s: Init Public log : enabled.
0m 00.52s: Init Private log : finish.
0m 00.52s: App info: 2014-4-8
0m 00.52s: App info: 9.1.3.8 9138 Beta
0m 00.95s: Init CrashReportSettings : enabled.
0m 00.95s: Init DVDInfo_Log : enabled.
0m 00.96s: Init Qt_Log : disabled.
Comment
Comment