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    #1

    DVD Fab Crash Dump

    Hi,

    Just have a quick question. Is there a reason why DVDFab creates a crash dump file every time I open the program? It's getting annoying because these files are around 60MB. It only happens when I open the program.

    Currently running version 9.1.7.1 on Windows 8.1 x64 (This has happened with every version of 9).

    Thanks!
    OS: Windows 8.1 Pro x64
    Board: Supermicro X9DAi
    CPU: Intel Xeon 2.6 GHz (x2)
    Memory: 64 GB of Samsung DDR3 EEC Reg
    HD: (x2) Plextor M5Pro 512GB
    Video: PNY GTX 780
    Optical: Pioneer Blu-ray BDR-S09
    Sound: Creative ZxR
    PowerSupply: Supermicro 1280 Watt
    Case: Supermicro 745BTQ-R1K28B-SQ Tower
    Tags: None
    #2
    Is there a reason? I am certain there is, but no one else has reported it so far. Does the DVDFab crash report generator run when this happens? Have you checked the DVDFab logs to see if there are any entries that might help isolate the problem?
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

    Comment

      #3
      signals,

      Thanks for the quick reply. I should also note when I run the video converter, FabProcess creates a crash dump too. Please see attached logs.

      I think one of the reasons people aren't reporting this is the crash dump folder is a hidden folder located in the AppData/Local/ folder.

      I noticed the issue when my C: drive started to fill up with all these crash dumps from DVD Fab.
      Attached Files
      OS: Windows 8.1 Pro x64
      Board: Supermicro X9DAi
      CPU: Intel Xeon 2.6 GHz (x2)
      Memory: 64 GB of Samsung DDR3 EEC Reg
      HD: (x2) Plextor M5Pro 512GB
      Video: PNY GTX 780
      Optical: Pioneer Blu-ray BDR-S09
      Sound: Creative ZxR
      PowerSupply: Supermicro 1280 Watt
      Case: Supermicro 745BTQ-R1K28B-SQ Tower

      Comment

        #4
        Does your Xeon support the SSE2 instruction set?
        Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
        Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

        Comment

          #5
          Signals,

          Yes it does. Here is a link to the processor specs:

          http://www.cpu-world.com/CPUs/Xeon/I...2650%20v2.html
          OS: Windows 8.1 Pro x64
          Board: Supermicro X9DAi
          CPU: Intel Xeon 2.6 GHz (x2)
          Memory: 64 GB of Samsung DDR3 EEC Reg
          HD: (x2) Plextor M5Pro 512GB
          Video: PNY GTX 780
          Optical: Pioneer Blu-ray BDR-S09
          Sound: Creative ZxR
          PowerSupply: Supermicro 1280 Watt
          Case: Supermicro 745BTQ-R1K28B-SQ Tower

          Comment

            #6
            Resurection of this thread

            I've reported having this problem several months ago - see my previous posts. I had same issues with Win 8.1 and a crash dump file was created - 65mb. Then I installed Win 10 and the issues seemed to disappear.... seemed to... NOW, now I get 5 crash dump files, 66mb each!!! Everytime I fire up DVDFab!

            they are named:
            DVDFab.exe.nnnn.dmp 66,603KB
            DVDFab.exe(1).nnnn.dmp 66,657KB
            DVDFab.exe(2).nnnn.dmp 66,656KB
            DVDFab.exe(3).nnnn.dmp 66,663KB
            DVDFab.exe(4).nnnn.dmp 66,662KB

            (nnnn is a random 4 digit number)

            Program seems fine... seems fine.

            I'm confused
            Best

            DVDFab 9.2.3.7

            Comment

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