Problems since 9.2.0.8

[webego]

I ripped a disk earlier no problem then later had notification of an update to 9.2.0.8. After the update my next attempted rip read the disk but then didn't select a track to copy. I tried other disks including the one that had worked prior to the update and have the same issue. It will read any disk but then not select a track or show any tracks to select from.

I have uninstalled and reinstalled from scratch but still the same issue.

[october262]

please post the dvdfab internal log files

[webego]

No errors that I can see but here you go, thanks.


DVDFab 9.2.0.8 (2015/08/08 16:28:42)

0m 00.03s: Init Public log : enabled.
0m 00.03s: Init Private log : finish.
0m 00.03s: App info: 2015-8-6
0m 00.03s: App info: 9.2.0.8 9208 Official
0m 00.04s: Init CrashReportSettings : enabled.
0m 00.04s: Init DVDInfo_Log : enabled.
0m 00.04s: Init Qt_Log : disabled.
0m 00.17s: Profile Manager :: Begin Load Profile
0m 00.18s: Qt Translator file load success
0m 00.18s: App info: client type 2.
0m 00.20s: MobilePlay load: preload successful.
0m 00.26s: MobilePlay load: Load successful.
0m 00.26s: Init process: Transfer settings successful.
0m 00.26s: info: check logpath= C:/Users/HTPCU/Documents/DVDFab9/Log/
0m 00.26s: info: _check_gpu is running ...
0m 00.41s: info: check_gpu run successful
0m 00.43s: info: recommand= 851968, Shrink support= 1, enable= 1, cuda_cap= 0 , cpu_count= 8
0m 00.43s: GPU check: GPUAccelerate-851973
0m 00.43s: GPU check: GPUAccelerate setting-851968, 851968
0m 00.43s: GPU check: CUDA cap-0
0m 00.43s: GPU check: Support coreavc decode-0
0m 00.43s: GPU check: Lighting shrink status-1, 1
0m 00.43s: GPU check: Graphics info 1: Intel(R) HD Graphics 4600 : 10.18.10.3907 : 10,5
0m 00.44s: Init process: Load config successful.
0m 00.44s: Init process: Windows os type is 64bit System Windows 8.
0m 00.44s: Init process: command line in is
0m 00.49s: Reg check: Parse string: ( 21:8260762964 )( 22:8260762964 )( 70:0 )( OV:9208 )( BV:9206 )( S:57544e7d3027c867bc919f23b793d183 )
0m 00.50s: Reg check: Option check status-Local
0m 00.50s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:0 )-( DVD to Mobile:1:0 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.50s: App info: language type ENU.
0m 00.50s: App info: Install path C:/Program Files (x86)/DVDFab 9/
0m 00.50s: Reg check: Start get sys number.
0m 00.50s: Export Blu-ray source information report : enabled
0m 00.50s: Reg check: Serial number is: 74-d4-35-bd-69-94
0m 00.50s: Reg check: Connect type is: 0
0m 00.52s: Init process: Init GPU settings successful.
0m 00.52s: connect plugin info : start.
0m 01.07s: Profile Manager :: End Load Profile
0m 01.24s: connect plugin info : 1:1
0m 01.38s: Reg check: Times of connecting error is: 0
0m 01.38s: Reg check: Parse string: ( S:808dfe2573879e25abd637b5577039a8
0m 01.38s: Reg check: Option check status-NewWork
0m 01.65s: Init preview: Begin init preview play engine.
0m 01.65s: Init preview: Begin init preview play engine(Internal).
0m 01.85s: Init preview: Init internal engine successful.
0m 02.21s: Burn engine: start init.
0m 02.21s: Burn engine: set log folder.
0m 02.21s: DVD: init read settings.
0m 02.21s: DVD: init write settings.
0m 02.22s: DVD: DVDInfo_SetDvdrBlocks size = 2201600
0m 02.22s: DVD: after DVDInfo_SetDvdrBlocks
0m 02.31s: DVD: after SetBurnEngine, Burn Type = 0
0m 02.31s: DVD: after init write settings.
0m 02.31s: DVD: finish init write settings.
0m 02.31s: BD: init read settings.
0m 02.31s: BD: init write settings.
0m 02.32s: bd set region B
0m 02.32s: Burn engine: config engine type-0 begin.
0m 02.32s: Burn engine: config engine type-0 end.
0m 02.32s: Burn engine: writer count 1.
0m 02.32s: Burn engine: 0- D:\ [HL-DT-ST DVDRWBD CA10N A108 (Scsi)].
0m 02.32s: Burn engine: end init.
0m 02.62s: Init process: Init setting page successful.
0m 02.63s: QtLog Mode = false
0m 02.63s: Show UI Step 2
0m 02.85s: Show UI Step 3
0m 02.85s: Start show MainUI.
0m 02.86s: UI manager: switch to Converter mode.
0m 03.66s: allow_test : false
0m 03.71s: Init process: init main ui successful.
0m 03.99s: Init process: show main ui successful.
0m 03.99s: DriveX msg: Init driveX D with I/O mode: 0
0m 04.00s: opening drive D
0m 04.00s: opened i/o
0m 04.00s: got media type 15
0m 08.56s: got max lba 18988671
0m 09.49s: got disc type 20
0m 09.49s: type Blu-ray BDMV
0m 09.49s: volume label BLAH
0m 09.50s: DriveX msg: add media in driveX D.
0m 09.50s: DriveX msg: send open media msg to thread for driveX D.
0m 09.50s: opening drive D
0m 09.51s: opened i/o
0m 09.51s: got media type 15
0m 10.25s: got max lba 18988671
0m 11.15s: got disc type 20
0m 11.15s: type Blu-ray BDMV
0m 11.15s: volume label BLAH
0m 11.15s: Source managerpen source flag:1,1,1,1,1
0m 11.16s: Source managerpen source flag:1,1,1,1,1
0m 11.16s: Source manager: add source id 0.
0m 11.17s: bd set region ?
0m 11.17s: Source open statusVD Yes, 2158-1-1
0m 11.17s: Source open status:BD Yes, 2231-10-11
0m 11.17s: bd set region B
0m 11.17s: internal path D:/BDMV/
0m 11.18s: aacs 1 bd+ 0
0m 12.00s: got bdmv
0m 12.81s: movie name: blah||blah
0m 12.83s: got agid 0
0m 12.85s: sent host cert chal
0m 12.86s: got drive cert chal
0m 12.87s: BEC 0
0m 12.87s: DRIVE_VENDOR 0x0116
0m 12.90s: got drive key
0m 12.91s: got host key signature
0m 12.91s: verified drive signature
0m 12.91s: verified host signature
0m 12.95s: sent host signature and key point
0m 12.95s: got bus key
0m 12.96s: got volume id
0m 12.96s: got volume id mac
0m 12.96s: volume id is correct
0m 12.96s: got vid
0m 13.14s: blu-ray 31256135BC8DBDDE05D25C2409CF1287A7E7BE26
0m 13.79s: cert BEE=0x00 same
0m 15.14s: D 90351145
0m 15.15s: main playlist 00800.mpls
0m 15.15s: selected region A
0m 15.15s: bd set region A
0m 15.15s: got vuk
0m 15.49s: got unit key 1
0m 20.20s: got bdmv
0m 24.89s: got extended bdinfo
0m 24.90s: opened blu-ray
0m 25.33s: Source manager: open successful.
0m 25.46s: Work manager: create Converter work 0 with source 0 and uiinfo 0( title 800 ).
0m 30.10s: ========WorkAttr::SetSource=======
0m 30.10s: Source Video Size Original : 1920 x 1040
0m 30.10s: Source Video Size Display : 1920 x 1040
0m 30.11s: Source Video FPS : 24000 / 1001
0m 30.11s: Source Video Bitrate : 1200
0m 30.11s: Source Audio Bitrate : 0
0m 30.11s: Source Audio Channels : 6
0m 30.11s: Source Audio Volume : 100
0m 30.11s: Work Profile : 3D MKV.Default
0m 30.13s: Source managerpen source flag:1,1,1,1,1
0m 47.40s: UI manager: switch to Copy mode.
0m 48.30s: Work manager: create BD fulldisc work 1 with source 0 and uiinfo 1.
0m 49.64s: UI manager: switch to Converter mode.
1m 20.77s: Work manager: create Converter work 2 with source 0 and uiinfo 0( title 800 ).
1m 20.78s: ========WorkAttr::SetSource=======
1m 20.78s: Source Video Size Original : 1920 x 1040
1m 20.78s: Source Video Size Display : 1920 x 1040
1m 20.78s: Source Video FPS : 24000 / 1001
1m 20.78s: Source Video Bitrate : 1200
1m 20.79s: Source Audio Bitrate : 0
1m 20.79s: Source Audio Channels : 6
1m 20.79s: Source Audio Volume : 100
1m 20.79s: Work Profile : 3D AVI
1m 28.50s: Work manager: create Converter work 3 with source 0 and uiinfo 0( title 800 ).
1m 28.51s: ========WorkAttr::SetSource=======
1m 28.51s: Source Video Size Original : 1920 x 1040
1m 28.51s: Source Video Size Display : 1920 x 1040
1m 28.51s: Source Video FPS : 24000 / 1001
1m 28.51s: Source Video Bitrate : 1200
1m 28.51s: Source Audio Bitrate : 0
1m 28.52s: Source Audio Channels : 6
1m 28.52s: Source Audio Volume : 100
1m 28.52s: Work Profile : 3D MKV.Default

[webego]

I have also noticed after reading another thread that I can see the selected track if I click on another tab such as Copy or Converter then return to the Ripper tab. However the profile Advanced Settings view is corrupted with fields all messed up and overlaying each other.

[october262]

you can try the fix in this thread - http://forum.dvdfab.cn/showthread.php?t=27585

[webego]

Tried replacing the template and restarted DVDFab but still the same issues.

[october262]

Tried replacing the template and restarted DVDFab but still the same issues.

according to the post you are supposed to a clean uninstall of dvdfab
and re download a fresh install of dvdfab and then try the fix.

[signals]

The solution in the other thread does not appear to be working, but it is hard to tell since no one has supplied the requested file and the original poster has not replied. I suggest that you wait until the office reopens next week and see what the DVDFab staff has found. They were trying to duplicate the problem on Friday when I talked to them.

[webego]

according to the post you are supposed to a clean uninstall of dvdfab
and re download a fresh install of dvdfab and then try the fix.

I did do a fresh install before this. Twice actually but to no avail.

Thanks for the update Signals.

[Darkore]

I was having all sorts of difficulties with 9208. I'm not saying this will fix your problem, but what I did to make it start working again for me is this:

1) uninstall the old version completely. (Optionally delete the directories it was installed in)
2) restart the computer.
3) right-click the installer and run it as admin.
4) install it in a completely different directory. It should ask you to restart the computer after this. If it doesn't, I'd suggest doing it again in another directory.

If I had to guess, there is probably something in the install or uninstall that isn't cleaning out everything.

Alternately, the other thing I did to cure the problem for me was to run the program itself as admin. This worked for me as well.

I reinstalled because I didn't want to keep answering that question every time I ran it as admin.

[webego]

I had tried installing as admin (but not running it as admin). However I hadn't tried in another directory and definitely wasn't asked to restart (although I did anyway). I'll try running as admin and if that works, I'll give the install a whirl again as you described.

[webego]

Sad to say that after a fresh install of 9.2.0.9 (after complete removal of previous version including personal stuff and restarts in-between) my problems remain. Still have both issues i.e. track selection not shown after BD load and the corrupted Advanced settings for profiles. Also noticed that even before clicking on Advanced settings, the summary of the profile in the left side is also not show.