CPU/GPU Loss of Cuda Support

[Bill2]

I have lost the support for cuda after version 10.0.2.0 tried the latest version 10.0.2.1 and still lost the cuda option only gives me software. I am running a Geforce GTX 550 Ti with driver 335.23 any help would be great. Thanks

[Hooded]

Same thing here only with a 980ti
DVDFab 10.0.2.1
Drive 378.49

----- process working ------
0m 00.08s: opening drive D
0m 00.08s: opened i/o
0m 00.09s: got media type 15
0m 01.15s: got max lba 18789055
0m 02.07s: got disc type 20
0m 02.08s: type Blu-ray BDMV
0m 02.09s: volume label MECHANIC_RESURRECTION
0m 02.11s: bd set region A
0m 02.12s: internal path D:/BDMV/
0m 02.40s: aacs 1 bd+ 0
0m 04.90s: got bdmv
0m 04.92s: got agid 0
0m 04.97s: sent host cert chal
0m 04.98s: got drive cert chal
0m 04.99s: BEC 1
0m 04.99s: DRIVE_VENDOR 0x0073
0m 05.05s: got drive key
0m 05.58s: got host key signature
0m 05.58s: verified drive signature
0m 05.58s: verified host signature
0m 05.64s: sent host signature and key point
0m 05.65s: got bus key
0m 06.65s: got volume id
0m 06.66s: got volume id mac
0m 06.67s: volume id is correct
0m 06.68s: got vid
0m 08.16s: blu-ray B9C7CA6B6F639E37ADD0B9C0A31B68511A0A0001
0m 08.82s: cert BEE=0x00 same
0m 09.06s: D C7FC7737
0m 09.11s: main playlist 00000.mpls
0m 09.12s: selected region A
0m 09.13s: bd set region A
0m 09.13s: got vuk
0m 09.64s: got unit key 1
0m 10.18s: Get BluPathData and RRdata
0m 13.38s: StealthyClone with BluPath
0m 17.02s: got bdmv
0m 20.10s: got extended bdinfo
0m 20.11s: opened blu-ray
0m 20.12s: info: create config(bluray2video)
0m 20.13s: info: crop value after clone: left = 0 right= 0 top=138 bottom=136 enable=1 mode=1
0m 20.13s: info: use profile(M2TS.Default)
0m 20.14s: info: bluray playlist(0),angle(0),chapter(1->8),BDAV(no)
0m 20.14s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
0m 20.23s: info: stream input@ Video(4113)[codec(h264) size(1920*1080) fps(24000/1001) interlace(0) duration(5917)sec opcode(compress)]
0m 20.25s: info: perset file config OK !
0m 20.26s: info: set output video frame_rate(24000/1001)
0m 20.27s: info: recommand= 33562680, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8
0m 20.27s: info: vdecode hevc= 0, h264= 1, vc1= 1, mpeg2= 1, vencode h264= 6, hevc= 6 , plat = 5
0m 20.28s: info: stream output Video(4113)[codec(h264) size(1920*808) fps(24000/1001) interlace(0) bitrate(5580) duration(5917)sec]
0m 20.29s: info: stream input@ Audio(4352)[codec(truehd) channels(6) sample(48000) bitrate(640000) bitdepth(24) opcode(compress)]
0m 20.30s: info: stream output Audio(4352)[codec(ac3) channels(6) sample(48000) bitrate(448000) bitdepth(16) opcode(compress)]
0m 20.30s: info: stream input@ SubPicture(4608)[codec(pgssub) language(English) opcode(render)]
0m 20.31s: info: SubMode(Render) -- Display Only forced Subtitle(true)
2m 51.42s: UILog:MsgWork:WorkStatus_Start
0m 20.40s: CUDA GPU acceleration for video decoding enabled
0m 20.53s: --- connect filter failed(module_vdecode_cuda_new query_failed module_vdecode_cuda_new init_decoder_failed) ---

2m 51.67s: ------------------ convert work finished ------------------
2m 52.68s: UILog: MsgWork:current work finish: 3
2m 56.65s: UILog: Run Work to end.
2m 56.66s: DriveX msg: remove media in driveX D.
2m 57.16s: Source manager: open source flag:1,1,1,1,1
3m 18.26s: Source manager: open source flag:1,0,1,1,1
3m 35.49s: Exit process: stop running.
3m 35.49s: Exit process: preview pfn_releaseplayer end
3m 35.51s: Exit process: preview pfn_deinit end
3m 35.51s: Exit process: preview FreeLibrary end
3m 35.52s: Exit process: finish MainUI.
3m 35.52s: Exit process: finish FreePref.
3m 35.54s: Exit process: finish AVEditWrap Release.

[signals]

There are some issues with driver compatibility for some of the older chipsets like the 550, your driver may be one of those. I have a 570 with the 348.9 driver that works great with DVDFab (full CUDA support), download it from nvidia and try it. Check here: http://www.geforce.com/drivers You should also read this post for a summary of hardware acceleration in DVDFab: http://forum.dvdfab.cn/showpost.php?...36&postcount=1

[Bill2]

I tried several different Nvidia drivers including 348.9 and none were able to restore Cuda. I reinstalled 10.0.1.8 Beta and my Cuda options were available.

[signals]

The support for the older chipsets or drivers under Win 10 was dropped or broken in DVDFab beginning around v10.0.1.9 or ...2.0, I do not know if this was due to a change from Microsoft, Nvidia or internal conflicts in DVDFab. Still works fine for earlier Windows versions. I am checking to see if there may be updates for this in the future.

[Bill2]

Thanks for checking.....

[signals]

The problem is with WIn10, a M$ update may correct it; if not, the DVDFab devs will look at it. There have been problems like this off and on since the earliest releases of Win10.

[90312]

I have good CUDA support with GTX980 and 378.49 Windows 10 Pro.

[signals]

?? This is what I was told. It may vary with the precise version or update level on a particular platform. It is working flawlessly for me on Win7. Problem is with older nvidia chipsets I think. 980 may be OK.

[90312]

The OP reported on a 980ti that's what prompted me to check on my 980. I guess they are more different than I thought?

[Wilson.Wang]

Hi Hooded,

Please post the FabCheck log file, thanks!

And also the report from GPU-Z.

Wilson

[hstorey219]

Here is my GPU and dvdfabcheck files,

Having the same issue

[90312]

Why don't you enable PhysX acceleration on the card. May not help but sure won't hurt anything.

[trashino3000]

Hello guys,

so if I understand it in the right way there's no workaround if I haave an 980ti? ...should I go back to a specific version of Nvidia driver AND DVDfab version?

Thank you ahead of time for reply!