DVDFab Forum - unknown error

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  • Software unknown error

    it keeps telling to download the new one and I have done that. so what is going on

  • #2
    Did you get the error when opening the Blu-ray disc?

    Please post the DVDFab internal log file here, thanks!

    Wilson
    Please post your logs the default location is:
    For DVDFab9_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab9\Log
    For DVDFab10_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab10\Log
    For Mac: /User/User name/Documents/DVDFab10/Log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

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    • #3
      it working now. but it was strange.

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      • #4
        If you want assistance, supply the logs and information requested. Moving your thread to the correct forum. General Chat is not for real problems.
        Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts

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