Performance PC Crashes when using either DVD or Blu-Ray Ripper

[Popcorn & Soda]

I have had no problems ripping both DVD and Blu-Ray until about 4 weeks ago. I was able to successfully create mp4 files of main movies and the bonus chapters that I wanted, including multiple audio tracks and subtitles.

Now if I try to rip a disc to MP4 format, at some point in the process my pc crashes completely and shuts down. This happens with both DVD and Blu-Ray discs. I am able to copy & create ISO files, which seems weird. I'm not sure where to find the logs to attach, since the pc shuts down.

DVD Fab version: x64 11.0.6.5
Windows 10 Pro, version 10.0.18363 Build 18363

[signals]

If it crashes it will try to pop up a crash report window, did you see that and click Send?

You will need to submit your log files to help diagnose the problem. There are 2 ways to do this.

1. Open DVDFab and on the Settings dropdown, select Feedback, as shown here: https://forum.dvdfab.cn/forum/dvdfab...kly#post376253
2. Attach the logs to a post here in the forum, as described here: http://forum.dvdfab.cn/showpost.php?...40&postcount=5

If you use method 1, post the log ID# that is supplied after uploading the report and remember the time/date differences for Beijing when anticipating a response.

[Popcorn & Soda]

I have not seen the crash report window. I have attached the log file.

[Popcorn & Soda]

log file

[Mona]

log file

Wrong log file, please attach the dvdfab_internal and fabcheck_internal log files, they are in the same location as the one you attached. Please try again, thanks.

[Popcorn & Soda]

Are these the right logs?

[signals]

Yes, those are the correct ones, thanks.

[Popcorn & Soda]

Just had this happen again last night, trying to rip a Blu-Ray disc. What is causing this to happen? I have attached the logs from yesterday.

[Mona]

Just had this happen again last night, trying to rip a Blu-Ray disc. What is causing this to happen? I have attached the logs from yesterday.

Did you try disable GPU while converting to MP4? Or please try other profiles like mp4.passthrough and see if it will make a difference.

[Popcorn & Soda]

I continue to have this problem. If I use the MP4 passthrough I get a 20gb file.

Please see attached logs. My dvdfab_internal.log is 1,567kb and will not upload to this message. I get an error that says the file is too large

[Mona]

I continue to have this problem. If I use the MP4 passthrough I get a 20gb file.

Please see attached logs. My dvdfab_internal.log is 1,567kb and will not upload to this message. I get an error that says the file is too large

AMD FX(tm)-6300 Six-Core Processor

It could be that the CPU is not compatible or due to overheat. You can try to set the CPU core to 1 in DVDFab Common Settings > General or use passthrough profile.