problems with copying suddenly

[Wongmo]

When I instert the DVD to copy, and then hit "customize" a window comes up that says "DVD to DVD option is expired. Please by or new it at dvdfab.com. When I got to that site, I have no idea what I'm supposed to do...I thought when I bought DVDfab it didn't ever need to be renewed. Please advise...

If I bypass "customize" , then it reads the entire disc to be copied, but when insert a bland DVD, a window comes up that says, "media inserted in drive H is single layer. Please insert double layer media to start write process." I'm using the same blank DVDs that have worked just fine until today.

[signals]

Hi Wongmo

You apparently have an expired license or a problem with product registration. If you paid for DVDFab when there were lifetime licenses, you may just need to obtain a new key (free) on the Support page of the DVDFab website. If you purchased a one year license for DVD to DVD, it may have expired and need to be renewed by clicking on the Buy Now link on the website and choosing the renewal term you want (after you click onj Buy Now, scroll down the page that opens until you see the Renew box and enter the email address you used when you made the original purchase). We really need more information to be able to tell you what to do next, such as what version of DVDFab you are using now and when you first purchased the product.