DVD FAB Pricing

[alcyone]

The information in the email from support is contrary to my understanding based on conversations with the boss. I have asked for clarification and will pass it along here when I get it.

At the time of posting, 23 days have passed since you asked Fengtao about clarifications, without getting any. What conclusion can be drawn from that?

For what it is worth (probably not much really), I agree that there should be some type of discount for existing owners of either version of Copy if they want to buy the associated Ripper.

It seemd to worth very much, but given the fact that no update has been posted here for such a long time, I don't know what to think any more.

Please let me give an example:
Recently, I bought a defragger from a certain company [no names...]. That way I got a customer account. When I logged in, I was offered disk and partition manager at 40% of the retail price. Of course, I bought it - 60% is a huge discount, and I have similar UI, menus, look&feel, etc. The discount is quite logical, as those applications are naturally connected.
But I wasn't given any discount on their specialized images/videos/etc (not general) data recovery software.

I can't imagine what can be more logically connected than Copy and a corresponding Ripper...

After all, it would be polite to finally give the old and loyal customers the definite answer instead of keeping us in the dark.

A simple statement can put an end to this issue, and we can act accordingly.
Isn't that the least that could be done - as a simple sign of appreciation of customers?


Regards.

[CaptVideo]

I've been a user since 2007. I too paid for the product. Mainly because I wanted to support the people who have made such a great product. Now, I'd like to move on to Blu-ray. And I too would appreciate some type of pre-existing customer discount. From what I read, it is being discussed. As it is, I have a month free trial. I guess I wouldn't need to purchase til after the trial expires. I just hope they make a fair decision by then.

[AGJ]

I've been a user since 2007. I too paid for the product. Mainly because I wanted to support the people who have made such a great product. Now, I'd like to move on to Blu-ray. And I too would appreciate some type of pre-existing customer discount. From what I read, it is being discussed. As it is, I have a month free trial. I guess I wouldn't need to purchase til after the trial expires. I just hope they make a fair decision by then.

Wait a second I do not think they will give any more of a discount than the 20% discount already offered for the users who own DVD Copy or Blu-ray Copy and decide to get the other Blu-ray COpy or DVD Copy module. If they did that then everyone who already bought all the modules would complain and want money back.

This discount that has had complaints about is for those who already have the DVD Copy or Blu-ray Copy and decide to buy the DVD Ripper or the Blu-ray Ripper as those prices increased when they was upgraded to not need the DVD Copy or Blu-ray Copy module in order to work.

The DVD Copy and Blu-ray Copy prices are the same and the only discount anyone gets for them is the 20% that is already offered