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HEUR: Trojan.Win32.Generic Virus Alert

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    HEUR: Trojan.Win32.Generic Virus Alert

    Hi, Guys,

    Have been using DVDFab.exe for several years, Kaspersky virus protection has just identified the above Virus / active malicious code and only offers the solution of deletion of prevention from running.

    I am a lifetime member and wondered if the code was legitimate for password transfer when downloading new version software, or something else?

    the software is so sure that the dvdfab.exe file has the above code that I am not given any choice relating to restricting the programme or running in protected mode - so do I just delete?

    What options do I have?

    Any assistance would be greatly appreciated.

    P.S. about a week ago Kaspersky found the same issue with DFDFab 7 that was still installed on my system and I chose the disinfect on re-boot / deletion of the offending software.



    Thanks.

    #2

    Comment


      #3
      Kaspersky needs to fix that false positive.
      人生は贈り物であり、完全な喜びを経験する必要があります
      Life is a gift and should be experienced in full joy

      Comment


        #4
        How To Resolve Kaspersky & DVDFab Prolem

        How To Resolve Kaspersky & DVDFab Prolem

        --------------------------------------------------------------------------------

        The Problem Lies In The Script Of Kaspersky 2011

        You Need To Download Kaspersky 2010

        Google It & Search For Kaspersky Antivirus Or Internet Security 2010

        Un-install DvdFab
        Un-install Kaspersky 2011
        Clean Out Any Folders For Kaspersky Or DVDFab From Your Hard Drive Usually Drive c:\
        Run System Cleaner Like CCleaner

        Re Boot Pc

        Re-install DVDFAB Apply Your RegistrationDetails

        Install Kaspersky 2010
        Use Same Key To Activate
        Run Update For Kaspersky 2010
        Restart Pc
        Thats It
        Working DVDFab & Kaspersky
        When & If Kaspersky Fix The Script Then Return To Version 2011
        Works 100%

        Comment


          #5
          I've been emailing Kaspersky support team back and forth with video screen shots of the false detection in action. Which was requested by them including the exe file “DVDFab.exe” I’ll keep everyone posted, should be fixed very soon….
          Update:
          I did get an update then a popup from KIS 2011 telling me to restore my quarantine items because they’re not infected. Once I tried to restore them, same issues. KST is well aware but there getting closer on fixing false positive.

          Update from Kaspersky Support Team (Pasted email below)

          Hello,

          Sorry, it was a false detection. It will be fixed in the next update.
          Thank you for your help.

          Please quote all when answering.
          -----------------
          Regards, Kirill Kruglov
          Virus Analyst, Kaspersky Lab.

          >From:
          >Sent: 28.09.2010 9:09:00
          >To: "New Virus" <newvirus@kaspersky.com>
          >Subject: RE: RE: [VirLabSRF][False alarm on a
          >file][M:1][LN:EN][L:0][KLAN-84921578][KLAN-84922272]
          >
          > Video AVI attached with detection...
          >
          > Thanks again
          >
          > FYI: Another thing I had a popup from KIS 2011 regarding my Quarantine
          > items are not infected please restore items but when I restored them
          > same issue all over again... Hmmmmm?
          >
          > Getting closer...
          >
          > -----Original Message-----
          > From: newvirus@kaspersky.com [mailto:newvirus@kaspersky.com]
          > Sent: Monday, September 27, 2010 11:25 PM
          > To:
          > Subject: RE: RE: [VirLabSRF][False alarm on a
          > file][M:1][LN:EN][L:0][KLAN-84921578] [KLAN-84922272]
          >
          > Hello,
          >
          > Please send us screenshot of detection.
          >
          > Please quote all when answering.
          > -----------------
          > Regards, Kirill Kruglov
          > Virus Analyst, Kaspersky Lab.
          >
          > >From:
          > >Sent: 28.09.2010 2:58:00
          > >To: "New Virus" <newvirus@kaspersky.com>
          > >Subject: RE: [VirLabSRF][False alarm on a
          > >file][M:1][LN:EN][L:0][KLAN-84921578]
          > >
          > > Detected file attached in rar file "DVDFab.exe
          > >
          > > -----Original Message-----
          > > From: newvirus@kaspersky.com [mailto:newvirus@kaspersky.com]
          > > Sent: Monday, September 27, 2010 6:38 PM
          > > To:
          > > Subject: RE: [VirLabSRF][False alarm on a file][M:1][LN:EN][L:0]
          > > [KLAN-84921578]
          > >
          > > Hello,
          > >
          > > Please send us detected file.
          > >
          > > Please quote all when answering.
          > > -----------------
          > > Regards, Kirill Kruglov
          > > Virus Analyst, Kaspersky Lab.
          > >
          > > >From:
          > > >Sent: 28.09.2010 2:32:00
          > > >To: "New Virus" <newvirus@kaspersky.com>
          > > >Subject: [VirLabSRF][False alarm on a file][M:1][LN:EN][L:0]
          > > >
          > > >
          > > > LANG: en
          > > > email:
          > > >
          > > > description:
          > > > Quarantined (2)?
          > > > 9/27/2010 5:46:25 PM?Quarantined?virus
          > > HEUR:Trojan.Win32.Generic?C:\Program Files (x86)\DVDFab 8\DVDFab.exe?High?
          > > > 9/27/2010 5:46:25 PM?Quarantined?virus
          > > HEUR:Trojan.Win32.Generic?C:\Program Files (x86)\DVDFab
          > > 8\DVDFab.exe//PE_Patch?High
          > > >
          > > 10/1, 1st Volokolamsky Proezd, Moscow, 123060, Russia
          > > Tel./Fax: + 7 (495) 797 8700
          > >
          > >
          > 10/1, 1st Volokolamsky Proezd, Moscow, 123060, Russia
          > Tel./Fax: + 7 (495) 797 8700
          >
          >
          10/1, 1st Volokolamsky Proezd, Moscow, 123060, Russia
          Tel./Fax: + 7 (495) 797 8700
          Last edited by Tech_Geek74; 09-28-2010, 06:15 AM.

          Comment


            #6
            TechGeek
            Thanks for the KIS updates. I am monitoring their forum for this and the KIS2011 resource hogging problem.
            Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
            Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

            Comment


              #7
              Problem Fixed

              Kaspersky fixed this problem in the last update dated today at 6:40 AM.

              Comment


                #8
                Glad to hear we're back...

                Comment

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