Here is my problem. When I purchased DVDFab Video Converter, I couldn't remember what email address I used. So DVDFab Platinum and Blu-Ray Copy were purchased under one email address and Video Copy was purchase under another. Now, because they show as purchases from two different individual, I see none of the benefits.
This can be fixed, the two emails can be consolidated in the database. They had to do it for me a couple of years ago. Send an email to service@dvdfab.com explaining the situation and ask them to combine the two accounts. Send them both email addresses and the license numbers (the numbers on the left in the user center list) for all the products you own. May take a day or two but they will fix it.
Looks like you would still need to add BD Ripper and DVD Ripper to qualify for free BD to DVD.
Here is my problem. When I purchased DVDFab Video Converter, I couldn't remember what email address I used. So DVDFab Platinum and Blu-Ray Copy were purchased under one email address and Video Copy was purchase under another. Now, because they show as purchases from two different individual, I see none of the benefits.
Okay, I have registered for an account as described in the first comment of this thread.
The user center says:
DVDFab Platinum 3.x = never expire
DVDFab Blu-ray Copy = never expire
DVDFab Video Converter = never expire
DVDFab Blu-ray Ripper = never expire
The only product that's missing besides "Blu-ray to DVD" is "File transfer".
Does this qualify me for a free lifetime Blu-ray to DVD key?
Because it's currently not showing up in the user center.
I just checked my account and while the Blu-ray to DVD Converter was not listed as a registered option. There was a message displayed on the page to add the feature to your account for FREE if you are an DVDFab "All in One" license holder. After accepting the offer Blu-ray to DVD Converter was added to my account.
I just checked my account and while the Blu-ray to DVD Converter was not listed as a registered option. There was a message displayed on the page to add the feature to your account for FREE if you are an DVDFab "All in One" license holder. After accepting the offer Blu-ray to DVD Converter was added to my account.
same here it is working now and all registered lifetime all products.
Okay, I have registered for an account as described in the first comment of this thread.
The user center says:
DVDFab Platinum 3.x = never expire
DVDFab Blu-ray Copy = never expire
DVDFab Video Converter = never expire
DVDFab Blu-ray Ripper = never expire
The only product that's missing besides "Blu-ray to DVD" is "File transfer".
Does this qualify me for a free lifetime Blu-ray to DVD key?
Because it's currently not showing up in the user center.
What if I get (for example) a free 2-years license for Blu-ray to DVD, would it be "extendable" just as purchased license so it could be later upgraded to lifetime?
In other words, would it essentially behave the same way as the purchased version of the license?
Never was a problem and the member page is updated as I just got my lifetime key for Passkey for DVD and Blu-ray to DVD converter
Well the main theme, and Signals confirmed it, of this thread until you posted was there was a problem and that is why most of us weren't getting our free keys for those products.
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