Questions about MusicFab

[ord1117]

Hiccup---Hiccup---Hicccup

[supine]

On a larger sample, Those "hiccups" are very noticeable, very annoying indeed, and need to go away. I was finally able to open my "Ticket" window and reply. If you contacted the development team for me, Thank you very much.

[supine]

The "hiccup" that appears in the tracks, is more common than I had first thought. Although it doesn't occur on every single track it is very common and can occur multiple times in a single track. I cannot see any time line correlation. In my samples, it has occurred as soon as timeline 0:02, and as late as 2:56, with some tracks having sometimes three or even four occurrences.
I still cannot access my open ticket(s).

[supine]

We will soon release a new version to optimize the failure problem and improve the success rate, please wait a while

Thank you #Sylvia,
I have a ticket open in the Member Portal. Although I can access the Member Portal, when I click on the Ticket link, nothing happens. I was able to access it once and read the reply, but now I'm unable get back in to post back a reply.

I updated to Ver. 1.0.0.6. After battling with the "Playback of protected content not enabled" screen for a while, I finally was able to log in and load a few albums into the que. I was able to get my first album "in the can" and a quick sampling revealed no truncated tracks. It was a double album, and MusicFab put both into a single folder. (Two track 1's, Two track 2's..... all in a single folder.). Although this nuisance problem still exists, the high error rate seems to be gone, and tracks download "normally" and swiftly. The "Window on top" issue is still there, and when I paused the download momentarily to stop a window from appearing on top of what I was doing, MusicFab crashed off the screen (a report was generated.). Currently, the window is NOT popping up over my current work. It looks like an intermittent problem, but I have no Idea what sets the problem off or stops it. While sampling tracks, I noticed a very slight "hiccup" or pause in the music while playing. It's rare, but there. The "hiccup" appears in the exact same spot when I replay the segment, so I doubt it's a glitch in the player. I've only noticed it two or three times. When these "hiccups" appear, they are noticeable but do not totally ruin the enjoyment of the music. I'll report back on this as more of these appear. Although these "hiccups" ARE an issue, If you're listening through a streaming service.... well... I at least, do not expect 100% integrity, and do not consider this a major issue. I would like to see this minor issue go away though, if it's possible. (Downloading now in FLAC)

I was able to restart MusicFab, and downloads appear to be proceeding normally. The main function for which the software is designed for; IE: download music from a (for me, paid) subscription service, to be able to listen to it "offline" without interruption, or having to trudge through the streamers sometimes complicated (and in my opinion, just plain troublesome) interface, has been restored at this time. Although the software still has some major issues, I believe the team is on the right track.

I will try to access my ticket through the Member Portal again tomorrow. If you could relay the contents of this post to the development team in the mean time (and in case I still can't access my ticket.), I would appreciate it.
Thank you,
Supine

Note: All albums completed "normally" while I was composing this report. I have not found any truncated files in my several samples. I have previously uploaded a screen shot of the "Protected Content" error screen, but I figured I would upload a copy of the latest one. This screen gave me fits and stopped me from doing anything until I could get rid of it. I had to shut down the software and restart it several times before it disappeared. Rebooting didn't help.
I was reading through the update logs, and saw that they put an option into the control panel to not download the .lrc files. I can't seem to find it. If someone can tell me how to access that option I would appreciate it.
(Smee)

[Sylvia]

Reverting to 1.0,0,4 Didn't help. The same tracks seem to be failing over and over. I downloaded a "Short" album with only three songs. After many, many tries, I managed to get all three. The file name and metadata were reversed on two of them. Tracks were analyzing for five to seven minutes before they finally went through, and it can sometimes take up to fifteen minutes for a file to fail. Like #Chameleon said, This is too much of a chore. Looks like I'm totally down, at least until 1.0.0.6. - Rats...

Note: I turned in a ticket and managed to upload my .log. It looks like the team is actively looking into this. There IS hope. Keeping the faith.

We will soon release a new version to optimize the failure problem and improve the success rate, please wait a while

[supine]

Reverting to 1.0,0,4 Didn't help. The same tracks seem to be failing over and over. I downloaded a "Short" album with only three songs. After many, many tries, I managed to get all three. The file name and metadata were reversed on two of them. Tracks were analyzing for five to seven minutes before they finally went through, and it can sometimes take up to fifteen minutes for a file to fail. Like #Chameleon said, This is too much of a chore. Looks like I'm totally down, at least until 1.0.0.6. - Rats...

Note: I turned in a ticket and managed to upload my .log. It looks like the team is actively looking into this. There IS hope. Keeping the faith.

[supine]

Downloading in FLAC is close to impossible with Apple Music in 1.0.0.5, I had to revert to 1.0.0.4. I have Apple, Prime Music, and Spotify. It's great they all have almost the same libraries but when I have to retry 5 times to get it to download the program turns into a chore. It's new so I'll give it some time, I have to say I love the program when it works correctly so I have faith it will be fixed.

I'll be reverting back to 1.0.0.4 in a couple of minutes. I can't do much or anything at all with 1.0.0.5. I too have faith. I just hope things progress sooner than later.

[SQL! there's a blast from my past. I did X-base. I should have stuck with the lower level languages. When I left the Military, I lost the need to program in the Database languages, then the skills.]

[Chameleon]

Downloading in FLAC is close to impossible with Apple Music in 1.0.0.5, I had to revert to 1.0.0.4. I have Apple, Prime Music, and Spotify. It's great they all have almost the same libraries but when I have to retry 5 times to get it to download the program turns into a chore. It's new so I'll give it some time, I have to say I love the program when it works correctly so I have faith it will be fixed.

[supine]

Supine, I have been keeping an eye on you.

I am sorry you are having so many problems.

Remember when Camelion Said it was an EXCELLENT Program..

I am going to Cont ripping my DVD's

MAYBE Next year, I will check it out.

At this point, that's probably the best idea. 1.0.0.5 was a bust. I thought the program might still have issues, but would be at least somewhat usable by now. The "Fab" staff and programmers are usually right on point. In DVDFab, if there is a protection that hasn't been addressed, I generally get a notice to try back in a week. Sometimes it's a little bet longer, but usually the DVD that I purchased digitizes correctly within ten to fourteen days. I still have faith in the "Fab" team, but right now it's been a little shaken. I believe that this new product could have used a lot more testing, and was pushed out way to early. There is a thirty day money back guarantee. I don't know weather I'll make it to 1.0.0.6. I guess we'll see.

[ord1117]

Supine, I have been keeping an eye on you.

I am sorry you are having so many problems.

Remember when Camelion Said it was an EXCELLENT Program..

I am going to Cont ripping my DVD's

MAYBE Next year, I will check it out.

[supine]

Sigh... I guess I took to long. The edit option is gone from my previous post.
Anyway, Update: I uninstalled and re-installed Musicfab. Doing this, allowed me to get ONE song into the can. The next hung at "analyzing" in the progress bar. Still not working. I did the unthinkable, and looked at the last two update logs. I know, not everything is mentioned in these logs, but it doesn't mention anything at all about fixing certain problems with the Spotify downloader. Is there a way I can download and install the previous (broken) version? At least that one somewhat worked good enough to get a few whole (non truncated) songs.

[supine]

Well... It doesn't look like this is going to be a long one. Every song in the que has failed. the status bar on the track says analyzing, and after between 13 to 20 minutes, fails. I am logged properly into my account, and after terminating the download, I listened to the track(s) on Spotify. Ideas?

Oh yeah, #Sedge; Repeating issues that still exist after an update, lets the programming team know that any intended fix on that particular issue didn't work. (exists)problem.

[supine]

You talk a lot.

Yup! I sure do. Thank you for your reply. With the sparseness of the input on this thread from the Staff/Moderators, I sometimes think I'm talking to myself. It's good to know that my long winded posts are read by at least one other person.

A long time ago, I used to be a beta tester. I got used to reporting in minute detail, the issues or later non issues that I ran into. You never know what hasn't been reported yet, or what small detail might be a clue to a fix (Or a larger problem that can be nipped in the bud.). Yeah... The re-hash wasn't really necessary, but at this time I'm a little frustrated. You see, as a beta tester, I never actually had to pay for the software I was testing. I just updated to 1.0.0.5. Stand by. If it doesn't work right, another diatribe will be forthcoming.

[Sedge]

This update is just a re-hash. When I went into my "Office" this morning, MusicFab had crashed overnight and was gone off the screen, I didn't leave anything downloading, I just left it idle on the desktop. When I restarted MusicFab, I could go to an album, but no selection screen would pop up allowing me to select tracks. Closing and restarting MusicFab did not solve the problem. After rebooting and restarting MusicFab, I was again, able to select files. I set several files working in the background and tried to get some work done. Every few seconds, MusicFab would throw a window on top of what I was working on. I tried hiding it behind another window, minimizing the window, and I tried closing the new window. Over and over... well, you get the point. Frustrated, I left the "Office" to allow the batch to finish. When I returned to the "Office", I found that MusicFab had crashed again. From the progress on the download list, it must have been shortly after I left. After another reboot, I was able to finish the download list and resume my tasks on the computer. On the plus side, after checking the files, none were truncated. If nothing new or different pops up, I'll wait for either a reply or an update. If there is anything I can do within my capabilities to help, Please let me know. The Staff has my permission to use my E-mail to contact me concerning any additional testing or reporting. -Thanks

You talk a lot.

[supine]

This update is just a re-hash. When I went into my "Office" this morning, MusicFab had crashed overnight and was gone off the screen, I didn't leave anything downloading, I just left it idle on the desktop. When I restarted MusicFab, I could go to an album, but no selection screen would pop up allowing me to select tracks. Closing and restarting MusicFab did not solve the problem. After rebooting and restarting MusicFab, I was again, able to select files. I set several files working in the background and tried to get some work done. Every few seconds, MusicFab would throw a window on top of what I was working on. I tried hiding it behind another window, minimizing the window, and I tried closing the new window. Over and over... well, you get the point. Frustrated, I left the "Office" to allow the batch to finish. When I returned to the "Office", I found that MusicFab had crashed again. From the progress on the download list, it must have been shortly after I left. After another reboot, I was able to finish the download list and resume my tasks on the computer. On the plus side, after checking the files, none were truncated. If nothing new or different pops up, I'll wait for either a reply or an update. If there is anything I can do within my capabilities to help, Please let me know. The Staff has my permission to use my E-mail to contact me concerning any additional testing or reporting. -Thanks