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    #1

    Having problems backing up All Blu Rays

    I am a happy registered owner of DVDFab for YEARS. Backed up 30 or more Blu-Rays with no problem months ago.

    But the last dozen Blu-Rays I have tried to back up, They hang in the copy process or get soooo slow and then stop trying. No messages, no errors.

    Sucker Punch movie copied fine last night. But as before, tonight Transformers slows to a trickle.

    Blu-Ray ripper works everytime for iPad ripping.

    What logfiles do I need to send to help me? Where are these logfiles? Please send me to a sticky if needed.

    I've cleard HD space, partitioned HD, got latest 8.xxxxx version. Maybe my Gateway Windows is screwed? Or my LG super multi Blue is acting up?

    Thanks.
    Tags: None
    #2
    Make sure you have an internet connection at all times, it is required for decrypting Blu-ray. Also, you are a few versions behind, try an update to the latest. The log file needed most is dvdfab_internal.log. The location varies with your OS and setup, but you can use search in windows explorer to find the file. You can open it with Notepad and find the segments that deal with the ones where it does not complete, then copy and paste them into a post.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

    Comment

      #3
      Hi Ace Ion
      You will need this version to back up Transformers 3
      The default location for logs is:
      For Win7 C:\Users\User Name\My Documents\DVDFab\Log
      or Vista C:\Users\User Name\Documents\DVDFab\Log
      or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
      Please use attachment button and attach your most recent, Internal and Burn log(s)and post right here.
      CBR929

      Sorry Signals did not see you
      Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


      Setting Up ImgBurn and DVDFab to work together

      Tips for Posting DVDFab Logs in the Forum

      Comment

        #4
        30 hours @ 0.40 MB/s just to convert?

        Thank you, I have followed your advice.

        I have the latest DVDfab. I have updated the firmware on my LG BH10 6X. My internet connection is running 24/7.

        At least is hasn't stopped trying, but after 14 hours, I am only 47% through the the recoding stage.

        And I don't even care about this Transformers movie, but now I am curious and have to sit it out and see if it makes to "Insert Blank Media"

        I didn't used to have this problem with Blu-Ray copy, the old DVD-copy DVDfab worked fine for me.

        I guess I will send you all a logfile when this nightmare is over. Now I am wondering if I should stick to 'Copy Movie Only' instead of whole disk.

        Comment

          #5
          After reading some other posts....

          ....Maybe I need to do some home work and find if i am in "PIO mode"? And Try that USB drive idea?

          Any Stickies to help me?

          Or I can search on my own. I am curious and now want to try backing up some the the titles that I had no problems with months ago. They only took 3 hours or so to recode and 20 minutes to write. Nothing has changed on my computer since I got my original BD drive.

          Thanks buddies.

          Comment

            #6
            ... And start with reading posts #2 and #3 again...
            And post the logs. Otherwise you are on your own!
            sigpic

            Please post your logs the default location is:
            For Win7 C:\Users\User Name\My Documents\DVDFab\Log
            For Vista C:\Users\User Name\Documents\DVDFab\Log
            For XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
            Please use attachment button and attach your most recent, Internal log and post right here.

            Comment

              #7
              Same thing here

              Tried to record Thor tonight, had the same issue slowed down to almost a stop, sounds like a software issue

              Comment

                #8
                OK, here's the logfile.

                Now I don't give a hoot or holler about this movie.

                But it just an example of dozens of slow downs or freezes with no error messages.

                I love DVDfab, but something is different about my system....or these new movies are changing.

                Thanks for your help.

                .................................................. ................................

                DVDFab 8.1.2.5 (2011/10/01 03:08:11)

                0m 04.88s: Qt Translator file load success


                DVDFab 8.1.2.5 (2011/10/01 03:08:30)

                0m 03.22s: Qt Translator file load success
                0m 05.60s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 0 filemover 0
                0m 14.63s: detected blu-ray
                0m 14.63s: drive D
                0m 14.63s: blu-ray type 1
                0m 14.63s: volume label TRANSFORMERS_3_AC


                DVDFab 8.1.2.5 (2011/10/01 03:12:33)

                0m 01.24s: Qt Translator file load success
                0m 01.60s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 0 filemover 0
                0m 24.78s: detected blu-ray
                0m 24.78s: drive D
                0m 24.78s: blu-ray type 1
                0m 24.78s: volume label TRANSFORMERS_3_AC


                DVDFab 8.1.2.5 (2011/10/01 03:15:31)

                0m 04.72s: Qt Translator file load success
                0m 08.75s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 0 filemover 0
                0m 32.26s: detected blu-ray
                0m 32.26s: drive D
                0m 32.26s: blu-ray type 1
                0m 32.26s: volume label TRANSFORMERS_3_AC


                DVDFab 8.1.2.5 (2011/10/01 03:21:00)

                0m 01.43s: Qt Translator file load success
                0m 01.99s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 0 filemover 0
                0m 31.13s: detected blu-ray
                0m 31.13s: drive D
                0m 31.13s: blu-ray type 1
                0m 31.13s: volume label TRANSFORMERS_3_AC
                0m 32.30s: aacs 1 bd+ 0
                0m 33.68s: got discinfo
                0m 33.77s: got bdmv
                0m 33.77s: Vendor: HL-DT-ST
                0m 33.77s: Product: BD-RE BH10LS30
                0m 33.77s: Revision: 1.00
                0m 33.77s: Vendor specific: 
                0m 33.77s: AACS version: 1
                0m 33.77s: Number of concurrent AGIDs: 1
                0m 33.77s: Supports bus encryption: NO
                0m 33.77s: Supports binding nonce generation: YES
                0m 33.77s: Supports Hybrid discs: NO
                0m 33.79s: got agid 0
                0m 33.80s: sent host cert chal
                0m 33.80s: got drive cert chal
                0m 33.80s: BEC 0
                0m 33.80s: DRIVE_VENDOR 0x0074
                0m 33.83s: got drive key
                0m 34.46s: got host key signature
                0m 34.46s: verified drive signature
                0m 34.46s: verified host signature
                0m 34.49s: sent host signature and key point
                0m 34.49s: got bus key
                0m 34.50s: got agid 0
                0m 34.52s: sent host cert chal
                0m 34.53s: got drive cert chal
                0m 34.53s: BEC 0
                0m 34.53s: DRIVE_VENDOR 0x0074
                0m 34.57s: got drive key
                0m 34.57s: got host key signature
                0m 34.57s: verified drive signature
                0m 34.57s: verified host signature
                0m 34.60s: sent host signature and key point
                0m 34.60s: got bus key
                0m 34.60s: got volume id
                0m 34.60s: got volume id mac
                0m 34.60s: volume id is correct
                0m 34.60s: got vid
                0m 34.71s: blu-ray AB90EFE4A43A443A74BC057EC5273C9D52F0D5F1
                0m 35.19s: cert BEE=0x00 same
                0m 35.63s: D 6FBD6822
                0m 35.63s: got vuk
                0m 35.63s: got unit key 7
                0m 42.10s: got extended bdinfo
                0m 42.10s: opened blu-ray


                DVDFab 8.1.2.5 (2011/10/01 03:30:02)

                0m 01.56s: Qt Translator file load success
                0m 02.23s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 0 filemover 0
                0m 46.27s: detected blu-ray
                0m 46.27s: drive D
                0m 46.27s: blu-ray type 1
                0m 46.27s: volume label TRANSFORMERS_3_AC
                0m 47.58s: aacs 1 bd+ 0
                0m 48.95s: got discinfo
                0m 49.04s: got bdmv
                0m 49.06s: Vendor: HL-DT-ST
                0m 49.06s: Product: BD-RE BH10LS30
                0m 49.06s: Revision: 1.01
                0m 49.06s: Vendor specific: 
                0m 49.06s: AACS version: 1
                0m 49.06s: Number of concurrent AGIDs: 1
                0m 49.06s: Supports bus encryption: NO
                0m 49.06s: Supports binding nonce generation: YES
                0m 49.06s: Supports Hybrid discs: NO
                0m 49.06s: got agid 0
                0m 49.07s: sent host cert chal
                0m 49.07s: got drive cert chal
                0m 49.07s: BEC 0
                0m 49.07s: DRIVE_VENDOR 0x0074
                0m 49.10s: got drive key
                0m 49.73s: got host key signature
                0m 49.73s: verified drive signature
                0m 49.74s: verified host signature
                0m 49.78s: sent host signature and key point
                0m 49.78s: got bus key
                0m 49.79s: got agid 0
                0m 49.81s: sent host cert chal
                0m 49.81s: got drive cert chal
                0m 49.81s: BEC 0
                0m 49.81s: DRIVE_VENDOR 0x0074
                0m 49.84s: got drive key
                0m 49.84s: got host key signature
                0m 49.84s: verified drive signature
                0m 49.84s: verified host signature
                0m 49.87s: sent host signature and key point
                0m 49.87s: got bus key
                0m 49.87s: got volume id
                0m 49.87s: got volume id mac
                0m 49.87s: volume id is correct
                0m 49.88s: got vid
                0m 49.98s: blu-ray AB90EFE4A43A443A74BC057EC5273C9D52F0D5F1
                0m 50.45s: cert BEE=0x00 same
                0m 50.90s: D 6FBD6822
                0m 50.90s: got vuk
                0m 50.90s: got unit key 7
                0m 57.31s: got extended bdinfo
                0m 57.31s: opened blu-ray
                8m 32.96s: Blu-ray Copy: Full Disc
                8m 32.97s: Source: D:\BDMV\
                8m 32.97s: SourceSize: 37888 MB
                8m 32.97s: RemoveHDAudio: 1
                8m 32.97s: OutputDisc: BDMV
                8m 32.97s: OutputTarget: BD25
                8m 32.97s: OutputVideo: 1080p/i
                8m 37.42s: info: enable bd copy(mode=0)
                8m 37.48s: info: video encode mode(0), bitrate(9849), lr-encode(yes)
                8m 37.48s: info: streams(4113.2)
                8m 37.48s: info: blu-ray copy begin (unit[elem[atomic[00051.m2ts]]])
                8m 37.48s: Lightning-Recoding (accelerate H.264 software decoding and encoding) enabled
                8m 37.48s: info: enable multi-thread software decoder
                8m 38.59s: info: h264_encode: encode param profile(2) level(41) bitrate(9849)
                8m 42.65s: info: processing source(00051.m2ts)
                9m 17.40s: info: group(elem[atomic[00051.m2ts]]) playtime(11052 ms) source(25 MB) request(14 MB) real(14 MB) bitrate(9849 kbps)
                9m 17.46s: compress finished: groups request(14 MB, 14 MB) real(14 MB) average_bitrate(9849 kbps)
                9m 18.51s: info: enable bd copy(mode=0)
                9m 18.51s: info: video encode mode(0), bitrate(9771), lr-encode(yes)
                9m 18.51s: info: streams(4113.2)
                9m 18.51s: info: blu-ray copy begin (unit[elem[atomic[00053.m2ts]]])
                9m 18.51s: Lightning-Recoding (accelerate H.264 software decoding and encoding) enabled
                9m 18.51s: info: enable multi-thread software decoder
                9m 19.54s: info: h264_encode: encode param profile(2) level(41) bitrate(9769)
                9m 23.69s: info: processing source(00053.m2ts)
                9m 58.35s: info: group(elem[atomic[00053.m2ts]]) playtime(11136 ms) source(25 MB) request(14 MB) real(14 MB) bitrate(9769 kbps)
                9m 58.42s: compress finished: groups request(14 MB, 14 MB) real(14 MB) average_bitrate(9771 kbps)
                9m 59.18s: info: enable bd copy(mode=0)
                9m 59.18s: info: video encode mode(0), bitrate(14333), lr-encode(no)
                9m 59.18s: info: streams(4113.2)
                9m 59.18s: info: blu-ray copy begin (unit[elem[atomic[01007.m2ts]]])
                9m 59.18s: try to use gpu acceleration(2) for video decoding
                9m 59.18s: DXVA GPU acceleration for video decoding enabled
                10m 00.21s: info: h264_encode: encode param profile(2) level(41) bitrate(14332)
                10m 04.27s: info: processing source(01007.m2ts)
                10m 32.02s: info: filter(505.04), reach the mux end, something not out(5 - 0), drop it
                10m 32.02s: info: filter(505.04), reach the mux end, something not out(4 - 0), drop it
                10m 32.02s: info: filter(505.04), reach the mux end, something not out(3 - 0), drop it
                10m 32.02s: info: filter(505.04), reach the mux end, something not out(2 - 0), drop it
                10m 32.02s: info: filter(505.04), reach the mux end, something not out(1 - 0), drop it
                10m 39.02s: info: group(elem[atomic[01007.m2ts]]) playtime(14889 ms) source(50 MB) request(28 MB) real(29 MB) bitrate(14332 kbps)
                10m 39.07s: compress finished: groups request(28 MB, 28 MB) real(29 MB) average_bitrate(14333 kbps)
                10m 39.40s: info: enable bd copy(mode=0)
                10m 39.40s: info: video encode mode(0), bitrate(14333), lr-encode(no)
                10m 39.40s: info: streams(4113.2)
                10m 39.40s: info: blu-ray copy begin (unit[elem[atomic[01008.m2ts]]])
                10m 39.40s: try to use gpu acceleration(2) for video decoding
                10m 39.40s: DXVA GPU acceleration for video decoding enabled
                10m 40.43s: info: h264_encode: encode param profile(2) level(41) bitrate(14332)
                10m 44.44s: info: processing source(01008.m2ts)
                11m 09.16s: info: filter(505.04), reach the mux end, something not out(5 - 0), drop it
                11m 09.16s: info: filter(505.04), reach the mux end, something not out(4 - 0), drop it
                11m 09.16s: info: filter(505.04), reach the mux end, something not out(3 - 0), drop it
                11m 09.16s: info: filter(505.04), reach the mux end, something not out(2 - 0), drop it
                11m 09.16s: info: filter(505.04), reach the mux end, something not out(1 - 0), drop it
                11m 16.17s: info: group(elem[atomic[01008.m2ts]]) playtime(14889 ms) source(50 MB) request(28 MB) real(29 MB) bitrate(14332 kbps)
                11m 16.20s: compress finished: groups request(28 MB, 28 MB) real(29 MB) average_bitrate(14333 kbps)
                11m 17.57s: info: enable bd copy(mode=0)
                11m 17.57s: info: video encode mode(0), bitrate(14333), lr-encode(no)
                11m 17.57s: info: streams(4113.2)
                11m 17.57s: info: blu-ray copy begin (unit[elem[atomic[01009.m2ts]]])
                11m 17.57s: try to use gpu acceleration(2) for video decoding
                11m 17.57s: DXVA GPU acceleration for video decoding enabled
                11m 18.60s: info: h264_encode: encode param profile(2) level(41) bitrate(14332)
                11m 22.61s: info: processing source(01009.m2ts)
                11m 47.35s: info: filter(505.04), reach the mux end, something not out(5 - 0), drop it
                11m 47.35s: info: filter(505.04), reach the mux end, something not out(4 - 0), drop it
                11m 47.35s: info: filter(505.04), reach the mux end, something not out(3 - 0), drop it
                11m 47.35s: info: filter(505.04), reach the mux end, something not out(2 - 0), drop it
                11m 47.35s: info: filter(505.04), reach the mux end, something not out(1 - 0), drop it
                11m 54.36s: info: group(elem[atomic[01009.m2ts]]) playtime(14889 ms) source(50 MB) request(28 MB) real(29 MB) bitrate(14332 kbps)
                11m 54.39s: compress finished: groups request(28 MB, 28 MB) real(29 MB) average_bitrate(14333 kbps)
                11m 55.71s: info: enable bd copy(mode=0)
                11m 55.71s: info: video encode mode(0), bitrate(15180), lr-encode(yes)
                11m 55.71s: info: streams(4113.2,4352.4)
                11m 55.71s: info: blu-ray copy begin (unit[elem[atomic[00800.m2ts]]])
                11m 55.71s: Lightning-Recoding (accelerate H.264 software decoding and encoding) enabled
                11m 55.73s: info: enable multi-thread software decoder
                11m 56.74s: info: h264_encode: encode param profile(2) level(41) bitrate(15180)
                12m 00.75s: info: processing source(00800.m2ts)
                1945m 05.93s: info: group(elem[atomic[00800.m2ts]]) playtime(9263295 ms) source(43501 MB) request(22926 MB) real(22497 MB) bitrate(15180 kbps)
                1945m 05.93s: compress finished: groups request(22926 MB, 22926 MB) real(22497 MB) average_bitrate(15180 kbps)
                1969m 19.57s: detected blu-ray
                1969m 19.57s: drive D
                1969m 19.57s: blu-ray type 1
                1969m 19.57s: volume label

                Comment

                  #9
                  OH, and by the way....

                  I did finally get a back up copy of my movie. I burned it to disk in less than 45 minutes. It works great.

                  Thanks DVDfab.

                  (its just the recoding or whatever that took over 24 hours)

                  Comment

                    #10
                    Well, I guess its not all that un-rosey

                    I am currently backing up a disk from my box set "Star Wars". So far 72% at 3.0 MB/s. I probably won't stuff in a blank BD....but it just goes to show ya. What it shows ya...I have no idea!

                    Comment

                      #11
                      Hi Ace Ion,

                      Please set Software as decoder & encoder, also disable Lightning-Recoding in Common Setting.

                      Hope this help you!

                      Wilson
                      Please post your logs the default location is:
                      For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                      For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                      Please use attachment button and attach your most recent, Internal log and post right here.
                      If it's the burning issue, please also attach burn log.

                      Thanks!

                      Comment

                        #12
                        Check your AntiVirus Software

                        What AntiVirus/Internet Security software are you using? I had a similar problem with DVDFab not being able to finish due to BitDefender Internet Security interfering with DVDFab's operation. Once I completely removed BitDefender, DVDFab worked with no problems....

                        Comment

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