DVD Fab won't burn

[DemarraisJ]

I'm new to burning Blue Rays and have not been able to get DVD Fab Blue Ray to work for me.

I have two computers. One with Windows XP and Service Pack 3, and the other with Vista. I can't get DVD Fab Blue Ray to work on either.

I've had DVD Fab for years for burning DVDs an it's been great. Thus why I chose DVD Fab for Blue Ray. All headaches so far. I must be missing something somewhere.

#1 - I was quite surprised to find out after buying DVD Fab Blue Ray that it does no decryption. So first thing I had to do is buy AnyDVD HD.

#2 - With AnyDVD HD having the decryption done, DVD Fab Blue Ray sees the disc and starts to copy it. Somewhere along the way it stops. This happened first on the old computer with Windows XP. I then installed ImageBurn for free and that program worked great. Burned my first Blue Ray, 23 GB to a 25 GB disc.

#3 - Next movie I wanted to try is 46 GB and all I have is 25 GB discs. ImageBurn does not compress (that I know of). That's one of the reasons I paid for DVD Fab Blue Ray. So I moved all the software to my newer computer. DVD Fab Blue Ray still will not work. It starts the job and gets stuck somewhere along the line. I've included the end of one error log.

0m 28.83s: BD: init write settings.
0m 28.84s: bd set region A
0m 28.84s: Burn engine: config engine type-0 begin.
0m 28.85s: Burn engine: config engine type-0 end.
0m 28.86s: Burn engine: writer count 2.
0m 28.86s: Burn engine: 0- D:\ [HL-DT-ST BD-RE WH14NS40 1.03 (Scsi)].
0m 28.87s: Burn engine: 1- I:\ [TSSTcorp CDDVDW SH-S222L SB03 (Ide)].
0m 28.88s: Burn engine: end init.
0m 29.85s: Init process: Init setting page successful.
0m 29.86s: QtLog Mode = false
0m 29.86s: Show ProductsInfo Dlg 2
0m 47.85s: Show UI Step 2
0m 48.42s: Detect the AnyDVD is running.
0m 48.43s: Show UI Step 3
0m 48.44s: Start show MainUI.
0m 48.47s: UI manager: switch to Copy mode.
0m 50.26s: Init process: init main ui successful.
0m 50.81s: Init process: show main ui successful.
0m 50.82s: DriveX msg: Init driveX D with I/O mode: 0
0m 50.82s: DriveX msg: Init driveX I with I/O mode: 0
0m 54.37s: opening drive D
0m 54.37s: opened i/o
0m 54.43s: Source managerpen source flag:1,1,1,1
0m 54.44s: opening drive I
0m 54.45s: opened i/o
0m 54.46s: Source managerpen source flag:1,1,1,1
0m 54.47s: Source managerpen source flag:1,1,1,1

[90312]

You need to post the complete DVDFab internal log for the failed attempt.

[signals]

If you are in the USA or have a US IP address, you need to read this: http://www.dvdfab.cn/how_to_do_disc_...htm#how_to_faq

[DemarraisJ]

A new try . .

I tried to include the complete log here. Too many lines and this forum software would not allow it.

I tried again in a different way. Last time when the process failed, I tried to use DVD Fab Blue Ray Copy to read the unencryptyed disc and then write it.

On this new attempt -I copied and decrypted the Blue Ray and put it on my hard drive as an ISO file. I then tried to use DVD Fab Blue Ray Copy to use that ISO file that is around 45 GB and compress it to write it to a 25 GB disc. So far the computer run time is one hour and 15 minutes and DVD Fab says it is only 2% completed. At that rate, it's doubtful it is going to work. 2% over an hour? At that rate, it will take 50 hours to do one movie? What the heck is going on here? Right now - it says "copy process" started, and it's at "video reencode bitrate 18137 KBPS." I 'm going to let it run a little longer and then shut it down. I'm assuming it can't be the computer. ImgBurn works fine for reading and burning Blue Rays on the same machine. It just can't compress a 47 GB movie onto a 25 GB disc. If this thing fails before I shut it down, I will post the log even if it takes two posts to fit it all in.

[90312]

The log saves all attempts and you don't need to attach them all. Scroll down to the last log entry for the failed attempt and cut and paste or save as a txt file in note pad and attach.

[signals]

See and follow 90312's instructions for the log file. Attach it as a file instead of trying to paste it as text. Blu-ray compression seems to be working fine for everyone else so it sounds like something in your PC hardware or software environment.

[DemarraisJ]

I've used DVD Fab for years and service has always been excellent - until now.
I have lifetime subscriptions.

I've tried for a week just to register with this forum. I was not allowed to register and kept getting a message stating to "contact administrator and my email address is banned." Almost a week after I first asked for help, I got a reply stating that it's "just a VPN issue" and they registered for me. So that took a week.

Now that I've finally been enabled to register - I'm seeking help since my "new" DVD Fab Blue Ray has not yet worked for me at all.

I tried to leave my computer running longer today. I tried to use an unencrypgted ISO file and burn it to a disc. 47 GB to be compressed and written to a 25 GB disc. After 6 1/2 hours of run time it said it was only 15% completed - so I gave up.

I then got this advice from DVD Fab tech (in quotes).

"Please go to Common Settings window change the CPU cores under General tab to have a try. Say original set as 8, then you change it to 4.
Any questions in future, please feel free to contact us.

Sincerely yours, Mona Su, DVDFab Service Team"

I don't understand. If I open up DVD Fab and go "common settings", and go to "CPU cores" it is set at 1. The DVD Fab program does not let me change that number from 1 and there are no options in the drag-down box. The CPU in this computer is Pentium P4, 3 GHz processor. If they say I need to change that number - how do I do it?

Here's the end of the last log that I shut down after 6 1/2 hours.

392m 16.18s: UILog:OnMsgToolbar_Stop
392m 28.93s: info: filter:filter_video_decode
392m 29.29s: info: fifo:7ec-filter_h264_ex-1-1,block:3
392m 29.40s: info: filter:filter_h264_ex
392m 29.62s: info: fifo:7ec-bd_remaster_mux-1-1,block:5
392m 29.93s: info: filter:bd_remaster_demux
392m 30.23s: info: fifo:7ec-bd_remaster_mux-0-0,block:185
392m 30.34s: info: fifo:7ec-filter_video_decode-1-1,block:52
392m 30.57s: info: fifo:7ec-bd_remaster_mux-2-3,block:92
392m 30.79s: info: filter:bd_remaster_mux
392m 32.26s: info: group(elem[atomic[00312.m2ts]]) playtime(7988814 ms) source(33749 MB) request(22770 MB) real(3339 MB) bitrate(18137 kbps)
392m 32.29s: compress finished: groups request(22770 MB, 22770 MB) real(3339 MB) average_bitrate(18137 kbps)
392m 35.14s: UILog:MsgWork:current work finish : 4
392m 42.32s: error curl post: Couldn't resolve host name
392m 43.71s: Source managerpen source flag:1,1,1,1

[CBR929]

Hi DemarraisJ
With a Pentium P4 3GHz processor I would not expect much for compressing Blu-Rays, it just does not have the power. DVD's should not prove to be bad but, you must realize that Blu-Rays will be out of the question, there is just too much data to crunch for this outdated processor.
CBR929

[DemarraisJ]

A new try and new failed burn

If none of my computers are fast enough to run DVD Fab Blue Ray copy - then why isn't that mentioned in "system requirements?"

The product description states the minimum processor needed is a Pentium II running at 500 MHz. I have a lot more CPU power then that.

I switched over to my newer computer. Vista operation system. Processor is an AMD Athlon II X2 255, 3.10 GHz, 2 GB RAM.

I tried to use DVD Fab Blue Ray Copy with an unencrypted ISO file, 47 GBs large. I set DVD Fab Blue Ray for "movie only" and to copy to a 25 GB disc. It said it would compress at 69%. Fine. I ran it. Took a few hours and then said it was done with a "perfect burn" according to DVD Fab. Problem is the 25 GB disc is only half full and has only 12.9 GBs of data on it.

So now what? What the heck is wrong here. I have not been able to get DVD Fab to work for me even once yet and have now tried two different computers. Here's the log from the last burn that supposedly made a "perfect copy" but did not.

DVDFab 9.1.8.1 (2014/12/27 10:04:53)

0m 03.01s: Init Public log : enabled.
0m 03.01s: Init Private log : finish.
0m 03.01s: App info: 2014-12-24
0m 03.01s: App info: 9.1.8.1 9181 Official
0m 03.04s: Init CrashReportSettings : enabled.
0m 03.04s: Init DVDInfo_Log : enabled.
0m 03.04s: Init Qt_Log : disabled.
0m 03.72s: Profile Manager :: Begin Load Profile
0m 03.82s: Qt Translator file load success
0m 03.83s: App info: client type 10.
0m 03.85s: MobilePlay load: preload successful.
0m 03.85s: MobilePlay load: don't load.
0m 03.86s: Init process: Transfer settings successful.
0m 03.88s: GPU check: Failed to get graphics info.
0m 03.88s: Init process: Load config successful.
0m 03.88s: Init process: Windows os type is 32bit System Windows Vista.
0m 03.90s: Init process: command line in is
0m 04.18s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 20:8260762964 )( 1:0 )( OV:9181 )( BV:9178 )( S:3bb70ebc36d366df5de16856ecfa4018 )
0m 04.19s: Reg check: Option check status-Local
0m 04.19s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:0:0 )-( File to Mobile:0:0 )-( Blu-ray to DVD:0:0 )-( DVD to Blu-ray:0:0 )-( File to DVD:0:0 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:0 )-( 2D to 3D:0:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 04.19s: App info: language type ENU.
0m 04.21s: Export Blu-ray source information report : enabled
0m 04.21s: Reg check: Start get sys number.
0m 04.21s: Reg check: Serial number is: a0-f3-c1-0e-f0-80:40-61-86-eb-bf-22
0m 04.22s: Reg check: Connect type is: 0
0m 04.30s: Init process: Init GPU settings successful.
0m 06.02s: Init preview: Begin init preview play engine.
0m 06.03s: Init preview: Begin init preview play engine(Internal).
0m 06.63s: Profile Manager :: End Load Profile
0m 07.26s: Init preview: Init internal engine successful.
0m 08.25s: Burn engine: start init.
0m 08.25s: Burn engine: set log folder.
0m 08.26s: DVD: init read settings.
0m 08.26s: DVD: init write settings.
0m 08.52s: BD: init read settings.
0m 08.52s: BD: init write settings.
0m 08.53s: bd set region A
0m 08.53s: Burn engine: config engine type-0 begin.
0m 08.54s: Burn engine: config engine type-0 end.
0m 08.54s: Burn engine: writer count 2.
0m 08.54s: Burn engine: 0- D:\ [HL-DT-ST BD-RE WH14NS40 1.03 (Scsi)].
0m 08.55s: Burn engine: 1- E:\ [TSSTcorp CDDVDW SH-S222A SB02 (Ide)].
0m 08.55s: Burn engine: end init.
0m 09.19s: Init process: Init setting page successful.
0m 09.22s: QtLog Mode = false
0m 09.23s: Show ProductsInfo Dlg 2
0m 10.37s: Reg check: Times of connecting error is: 0
0m 10.38s: Reg check: Parse string: ( S:ac539392f7cfe90a9a529d165c5fc8c0
0m 10.39s: Reg check: Option check status-NewWork
0m 10.40s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 26.43s: Show UI Step 2
0m 26.99s: Show UI Step 3
0m 27.00s: Start show MainUI.
0m 27.00s: UI manager: switch to Copy mode.
0m 28.67s: Init process: init main ui successful.
0m 28.77s: Init process: show main ui successful.
0m 28.78s: DriveX msg: Init driveX D with I/O mode: 0
0m 28.78s: DriveX msg: Init driveX E with I/O mode: 0
0m 28.91s: opening drive D
0m 28.94s: opened i/o
0m 28.95s: Source managerpen source flag:1,1,1,1
0m 28.96s: opening drive E
0m 28.97s: opened i/o
0m 28.98s: Source managerpen source flag:1,1,1,1
0m 28.98s: Source managerpen source flag:1,1,1,1

[Dora]

What is your disc name?
Is it compress in lower speed if you burn to BD 25?
If you can post the complete DVDFab internal log for the failed attempt maybe help.
Use additional options -> Manage Attachments button, upload internal log and burn log.