dumb and dumber to error code

[Homer69]

Hi cant get thsi bluray to copy
please see attached report any help would be great. Thanks guys

[signals]

Homer
Please see if you can find the process log from this, it is in the same folder as the others.

[Homer69]

Hi Signals hope this helps


08:37:00
Analyzing started
08:48:49
Analyzing completed successfully
08:48:50
Copy process started
08:49:08
Video reencode bitrate (6352 kbps)
08:49:20
Video reencode bitrate (6134 kbps)
08:49:25
Task_1 failed! Error=1010(filter_external_process fabcore_is_exit)

[signals]

Hope so too, the developers will have to check it and may ask for additional info so keep an eye on your thread.

[Wilson.Wang]

Task_1 failed! Error=1010(filter_external_process fabcore_is_exit)

Hi,

From the log file, FabCore.exe is exit when compressing to BD25.

We are also reproduce the issue once but it compressed fine when compressing it again.

Compress failed every time? Would you please try it again?

Btw, do you install the Anti-virus software bitdefender on your PC?

Wilson

[Homer69]

Thanks Wilson.wang

Hi,

From the log file, FabCore.exe is exit when compressing to BD25.

We are also reproduce the issue once but it compressed fine when compressing it again.

Compress failed every time? Would you please try it again?

Btw, do you install the Anti-virus software bitdefender on your PC?

Wilson

You sent me on the right track with this. It was malwarebytes. Now working great thanks guys