Announcement

Collapse
No announcement yet.

DVDFab crashes after opening The Bounty BD

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    DVDFab crashes after opening The Bounty BD

    DVDFab Blu-ray copy crashes when opening The Bounty Blu-ray disk. Problem occurs with only this disk.
    Attached Files

    #2
    Please download and install DVDFab v9.2.3.8 Beta and try it again, and attach the new log session if it fails.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

    Comment


      #3
      DVDFab v9.2.3.8 Beta fails after opening "The Bounty" BD

      After installing DVDFab v9.2.3.8 Beta I get the same result when opening "The Bounty" BD. Problem does not occur with any other disk. Disk functions properly in Blu-ray player. New screenprint and log are attached.
      Attached Files

      Comment


        #4
        try exchanging the disc and see if causes dvdfab to crash again.
        just because it will play fine doesn't mean it will copy fine.
        you may have a bad disc.
        Last edited by october262; 04-17-2016, 03:52 PM.

        Comment


          #5
          Hi,

          Please wait a new version and try again. We did some fixes for the problem that DVDFab crashed when opening some Blu-ray sources.

          Thanks!

          Wilson
          Please post your logs the default location is:
          For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
          For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
          Please use attachment button and attach your most recent, Internal log and post right here.
          If it's the burning issue, please also attach burn log.

          Thanks!

          Comment


            #6
            Hi,

            Please try the latest version 9239.

            Thanks!

            Wilson
            Please post your logs the default location is:
            For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
            For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
            Please use attachment button and attach your most recent, Internal log and post right here.
            If it's the burning issue, please also attach burn log.

            Thanks!

            Comment

            Working...
            X