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    DVD Fab will not open

    DVD Fab will not open. I just used it a couple of days ago. Tried running as administrator, deleted and reinstalled, still will not open.I am running Win 10, i7 processor, 16gb ram, Samsung SSD. Tried 9.2.4.3. Any ideas?

    #2
    Hi,

    Please post the dvdfab internal log file.

    btw, did you update the OS to win10 insider preview 14342?

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment


      #3
      Yes, i recently updated to preview edition 14342.
      Last edited by stansher; 05-24-2016, 02:19 AM.

      Comment


        #4
        Originally posted by stansher View Post
        Yes, i recently updated to preview edition 14342.
        No log created.

        Comment


          #5
          Developers are aware of this issue and are working on resolving it.
          How to post the internal log


          Things should be made as simple as possible, but no simpler.
          Albert Einstein

          Comment


            #6
            Thanks!

            Comment


              #7
              open fab common settings click on drives,make sure your drive is listed.i had to reinstall drive after win 10 update.this may not be your problem but would'nt hurt to double check.

              Comment


                #8
                Thanks for the suggestion but the program will not open. I am a member of the Win 10 insiders pro program and receive a new win 10 build about every 2 weeks. DVD Fab will not open in the latest build.

                Comment


                  #9
                  Waiting for new version. It is coming soon.
                  User Manual for DVDFab v10 (pdf)

                  DVDFab log default location:
                  For Windows: C:\Users\User Name\Documents\DVDFab10\Log
                  For Mac: Finder> Documents> DVDFab10> Log

                  DVDFab Player 5:
                  For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

                  Comment


                    #10
                    Try DVDFab v9.2.4.4.
                    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

                    Comment


                      #11
                      Originally posted by signals View Post
                      Try DVDFab v9.2.4.4.
                      9.2.4.4 will not open as well.

                      Comment


                        #12
                        I have a similar thread in General Questions above.

                        Just confirming that 9.2.4.4 doesn't work - it doesn't crash like before so I get the log files. The logs indicate a failure when initializing the Intel Media SDK.

                        Could we maybe get an ETA for the fix? Its unclear whether "soon" means another day, week, month, or longer? It would be very much appreciated and of course we understand it is an *estimate*.

                        Thanks

                        Comment


                          #13
                          No chance - it does not open anything - only the 1st screen comes up (black info screen), then it shuts down.
                          Log:
                          DVDFab.exe
                          9.2.4.4
                          57451b35
                          unknown
                          0.0.0.0
                          00000000
                          c0000005
                          82b71aa2
                          c20
                          01d1b6d6c04e2136
                          C:\Program Files (x86)\DVDFab 9\DVDFab.exe
                          unknown
                          913456e3-7b42-40c5-ab62-583b105178ef
                          - Provider

                          [ Name] Application Error

                          - EventID 1000

                          [ Qualifiers] 0

                          Level 2

                          Task 100

                          Keywords 0x80000000000000

                          - TimeCreated

                          [ SystemTime] 2016-05-25T22:42:44.633803800Z

                          EventRecordID 2015

                          Channel Application

                          Computer DESKTOP-BMVPMDP

                          Security


                          - EventData

                          DVDFab.exe
                          9.2.4.4
                          57451b35
                          unknown
                          0.0.0.0
                          00000000
                          c0000005
                          82b71aa2
                          c20
                          01d1b6d6c04e2136
                          C:\Program Files (x86)\DVDFab 9\DVDFab.exe
                          unknown
                          913456e3-7b42-40c5-ab62-583b105178ef
                          - Provider
                          Last edited by redks; 05-25-2016, 10:55 PM.

                          Comment


                            #14
                            Mine does not open at all. No log files produced. I also deleted Fab and reinstalled it, no go.

                            Comment


                              #15
                              There is a temporary solution in this thread.

                              Comment

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