Lady Bird Region A(US)

[Mona]

Hi Mona, just ran a SW-only run with GPU and lightning disabled and the process did not complete. Output was a corrupt MKV file of only 3 GB. Log attached.

Please send us the fabcheck_internal.log file as well, it is in the same location s the dvdfab_internal.log file you posted.

Regards,
Mona

[eisenb11]

Please send us the fabcheck_internal.log file as well, it is in the same location s the dvdfab_internal.log file you posted.

Hi Mona,

There is no fabcheck_internal.log in the log dir. Only burn_internal, dvdfab_internal, dvdfab_process, media, and server.

There is something strange going on with that movie. I just tried to H/W transcode on a different computer using Fab 10.0.6.5 just to see if this was a newish problem. The process also failed at 42%. My 10.0.6.5 has the files you requests so I'm posting here (note H/W encoding was enabled for that run, but it appears it doesn't matter if it's H/W or S/W).

It seems that there is something special about this movie that's tricking up Fab's encoding process.

[Mona]

Hello eisenb11 ,

In the latest log file, you were using a file E:\Video\Lady_Bird\Lady_Bird_t00.mkv as source, how did you create this mkv?

We are trying to reproduce this problem, please kindly wait for updates.


>>>>>UPDATE:
We've just updated the movie info of LADYBIRD on our server, please use the original movie disc to try again now.

Regards,
Mona

[eisenb11]

Hello eisenb11 ,In the latest log file, you were using a file E:\Video\Lady_Bird\Lady_Bird_t00.mkv as source, how did you create this mkv?

Hi Mona,

The MKV was extracted using MakeMKV which is my standard process when something goes wrong in Fab for a second attempt. Both the MKV and disc both failed at the same spot (42%).

[Mona]

Hi Mona,

The MKV was extracted using MakeMKV which is my standard process when something goes wrong in Fab for a second attempt. Both the MKV and disc both failed at the same spot (42%).

Please send us this mkv source to help check the problem.

Regards,
Mona

[eisenb11]

Using 10.0.8.8 on both PC and Mac. Lady Bird begins copying just fine but starts slowing down gradually, finally stopping at 42%. BD plays just fine.

Task Queue Manager says it is still processing, but nothing is happening for hours now.

It turns out Fab is grabbing the wrong title - try 964.

[MRob]

Did the changes for Lady Bird make it into the newest build? I am still running into these same issues, but I can't seem to find this older version anymore.