Needed files dowloading hangs (0% download speed 0 KB/s)

[mgutt]

What needs to be downloaded and why does it hang?

[Mona]

1. The developers need your log files to help analyze the problem, please post dvdfab_internal.log file and fabcheck_internal.log file.
2. From the image you were trying to copy SALT. Do you have same issue with other movie sources?

[signals]

Please supply the log files that Mona requested, impossible to help you without them!

At this point, DVDFab was attempting to download the Cinavia repair files I believe, which sometimes can require 20~30 seconds to begin depending on your internet speed and the server load. Your image was difficult to view, please follow these tips for better results in the future: https://forum.dvdfab.cn/forum/dvdfab...in-forum-posts

[mgutt]

Only for those who are interested in the solution:
I enabled youth protection in my router. By that all direct IP access is blocked and DVDFab uses multiple IP addresses to download files. After whitelisting them it worked again. I already proposed the DVDFab support to use Domains only.

[signals]

Thanks for the feedback. Domains would leave the product vulnerable to DNS issues if the server address had to be changed, as has happened in the past. It took days for the new IP to propagate worldwide.