internet is required to open this blu-ray disk

[arcadeforest]

Same thing with me, latest version (from 12/31/09) is not opening any disc tried and giving the same internet connection error. Used it yesterday and everything was fine.

[Johan]

http://support.microsoft.com/KB/976264

This is the link I forgot to add it in the last post.

[pnapp1]

Same ass everyone else. It just started doing it today. Tried 5 blu-rays all do it.

[Dirtydeedz]

Ya, was working fine for me, I did a rip of the the whole movie and iso then came back later and tried to do a "movie only" rip and ran into this exact problem. Movie was "The Princess and the Frog". Ripping it for my 8 year old and was hoping to stream Movie only thru VLC. Oh well, waiting on a fix. Oh, I thought adding my device would help: LG HL-DT-STBD-RE WHO8LS20 2.00

[bobbylon]

Disc will not open

Also having trouble with ponyo - I get this dvdfab message: "Internet is required to open this Blu-ray disc. If you have firewall software installed, please configure it to allow DVDfab to access the internet."
The firewall is configged for dvdfab to access the internet, and nothing happens...

[Johan]

I am having issues too. Same message I tried version 6.2.2.0 same. Removed version 7 tried with 6 same message. I always clean the registry when doing my troubleshooting. Tried many different things. The last time I ripped a movie was the 12th on the 14th I installed a MS update so I looked up KB 976264 it fixes compatability issues with a long list of software. But here is the interesting part
[

Applications that experience a change in behavior after you install this update
The following table lists the applications that were added to the cumulative update package. This table also describes the behavior of these applications after you install the update.

Application compatibility updates trigger several changes in Windows Vista SP2, in Windows Server 2008 SP2, in Windows 7, and Windows Server 2008 R2. The following are the three most common:
Hard block

The update puts a hard block on the application. A hard block prevents an application that is incompatible with Windows 7 and with Windows Server 2008 from running on the system.

Note Microsoft enables Windows to put a hard block on a non-Microsoft application only if the manufacturer of the application gives its consent.
Soft block

The update puts a soft block on the application. A soft block notifies you when an application that is incompatible with Windows 7 starts to run.
Update

The update improves the application’s functionality in Windows Vista SP2, in Windows Server 2008 SP2, in Windows 7, and Windows Server 2008 R2.

I don't know if this is the problem but I have never had anything like this before with DVDFab. and only a few things could cause behavior like this.

I tried uninstalling the update system restore reinstalling different versions and there isn't 1 that will work for me now. I can't believe the an update to Ver. 7.0.2.5 would totally disable FAB even after a uninstalling it.

[JacobN]

I tried with all latest versions, DVD Fab's server must be down...?

[AGJ]

Yes I am thinking that now as well since it just started happening this morning and I am sure the fab team are on it and trying to get it fixed ASAP

[ranciaes]

I also got the same error message (firewall bla, bla, bla) and I´m using 6.2.1.8 version. I´ve never had this problem before and the last time I used the program without any error was saturday 20th. I think it´s a DVDFab server error or something like that necessary to open any kind of BD.

[fabfan]

same XXXX

DVDFab 7.0.2.5 (2010/03/22 16:47:41)

0m 09.31s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 1 filemover 1
0m 24.04s: detected blu-ray
0m 24.18s: drive D
0m 24.18s: volume label NEW_MOON
0m 24.33s: root 8CC5D0E5E8827636_VOLUME_SET_ID:NEW_MOON:NEW_MOON:N EW_MOON
0m 24.78s: aacs 1 bd+ 0
0m 28.08s: got discinfo
0m 28.19s: got bdmv
0m 28.20s: got agid
0m 28.22s: sent host cert chal
0m 28.22s: got drive cert chal
0m 28.26s: got drive key
0m 28.26s: got host key signature
0m 28.26s: verified drive signature
0m 28.26s: verified host signature
0m 28.29s: sent host signature and key point
0m 28.31s: got bus key
0m 28.31s: got volume id
0m 28.31s: got volume id mac
0m 28.31s: volume id is correct
0m 28.31s: got vid


none of the blue rays are now working all have this error.

[thisizbrian]

i am having this same error. yet i have no firewall blocking dvdfab. i never even upgraded to latest beta and i still have this error.

using 7.0.1.0

[dshwed]

Internet required

I am having this issue as well, but with version .. . 6.0.1.0. attached are the needed files.

Thanks

Dean

[edkyleung]

Hello All. This problem just recently happened to me too. Things were working fine just last week. These are not the newest releases per say and I have the same problems with an older version and the newest beta version. Here is the info from my log:\

DVDFab 6.2.2.0 (2010/03/22 16:32:07)

0m 01.23s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
0m 10.49s: detected blu-ray
0m 10.56s: drive H
0m 10.56s: volume label LIVE_FREE_DIE_HARD
0m 29.00s: root 8C9C1DE120170502_VOLUME_SET_ID:LIVE_FREE_DIE_HARD: LIVE_FREE_DIE_HARD:LIVE_FREE_DIE_HARD
0m 30.15s: aacs 1 bd+ 1
0m 31.26s: got discinfo
0m 31.32s: got bdmv
0m 31.38s: got agid
0m 31.66s: sent host cert chal
0m 31.74s: got drive cert chal
0m 32.16s: got drive key
0m 32.16s: got host key signature
0m 32.16s: verified drive signature
0m 32.16s: verified host signature
0m 32.69s: sent host signature and key point
0m 32.69s: got bus key
0m 32.74s: got volume id
0m 32.74s: got volume id mac
0m 32.74s: volume id is correct
0m 32.74s: got vid
0m 58.78s: got vuk

DVDFab 7.0.2.5 (2010/03/22 16:36:46)

0m 03.40s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
0m 24.58s: detected blu-ray
0m 24.71s: drive H
0m 24.71s: volume label LIVE_FREE_DIE_HARD
0m 26.95s: root 8C9C1DE120170502_VOLUME_SET_ID:LIVE_FREE_DIE_HARD: LIVE_FREE_DIE_HARD:LIVE_FREE_DIE_HARD
0m 28.14s: aacs 1 bd+ 1
0m 29.90s: got discinfo
0m 29.96s: got bdmv
0m 30.03s: got agid
0m 30.31s: sent host cert chal
0m 30.60s: got drive cert chal
0m 31.02s: got drive key
0m 31.02s: got host key signature
0m 31.02s: verified drive signature
0m 31.02s: verified host signature
0m 31.55s: sent host signature and key point
0m 31.55s: got bus key
0m 31.60s: got volume id
0m 31.60s: got volume id mac
0m 31.60s: volume id is correct
0m 31.60s: got vid

DVDFab 6.2.1.8 (2010/03/22 17:19:03)

0m 00.18s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
0m 02.01s: detected blu-ray
0m 02.15s: drive H
0m 02.15s: volume label GLORY
0m 03.83s: root 8CB90CC272E0B460_VOLUME_SET_ID:GLORY:GLORY:GLORY
0m 06.20s: aacs 1 bd+ 0
0m 07.47s: got discinfo
0m 07.78s: got bdmv
0m 07.84s: got agid
0m 08.17s: sent host cert chal
0m 08.25s: got drive cert chal
0m 08.67s: got drive key
0m 08.67s: got host key signature
0m 08.69s: verified drive signature
0m 08.69s: verified host signature
0m 09.20s: sent host signature and key point
0m 09.20s: got bus key
0m 09.25s: got volume id
0m 09.25s: got volume id mac
0m 09.25s: volume id is correct
0m 09.26s: got vid


DVDFab 7.0.2.5 (2010/03/22 17:25:21)

0m 01.02s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1


DVDFab 7.0.2.5 (2010/03/22 17:28:33)

0m 00.42s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
0m 28.96s: detected blu-ray
0m 29.10s: drive H
0m 29.10s: volume label GLORY
0m 40.84s: root 8CB90CC272E0B460_VOLUME_SET_ID:GLORY:GLORY:GLORY
0m 43.21s: aacs 1 bd+ 0
0m 45.33s: got discinfo
0m 45.47s: got bdmv
0m 45.56s: got agid
0m 45.84s: sent host cert chal
0m 45.94s: got drive cert chal
0m 46.36s: got drive key
0m 46.36s: got host key signature
0m 46.36s: verified drive signature
0m 46.36s: verified host signature
0m 46.87s: sent host signature and key point
0m 46.89s: got bus key
0m 46.94s: got volume id
0m 46.94s: got volume id mac
0m 46.94s: volume id is correct
0m 46.94s: got vid

[razrblade]

I just got the same error code (internet is required to open this blu-ray disk)
I am running version 6.2.1.8 and i installed a new video card then updated my blu ray firmware then the error appeared. now i cant access any blurays with dvdfab

[OffWorld]

James "Issue" Bond

Folks,

same problem in good old Europe, e. g. with "007 - Dr. No" and "007 - Die Another Day":


DVDFab 7.0.2.5 (2010/03/22 20:34:38)

0m 00.71s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
0m 11.34s: detected blu-ray
0m 13.49s: drive G
0m 13.49s: volume label DIEANOTHERDAYF1
0m 13.51s: detected blu-ray
0m 13.51s: drive G
0m 13.51s: volume label DIEANOTHERDAYF1
0m 16.42s: root 8CAE893B9D9F84B7_VOLUME_SET_IDIEANOTHERDAYF1IEANOTHERDAYF1IEANOTHERDAYF1
0m 17.56s: aacs 1 bd+ 1
0m 24.55s: got discinfo
0m 24.72s: got bdmv
0m 24.74s: got agid
0m 24.80s: sent host cert chal
0m 24.80s: got drive cert chal
0m 24.83s: got drive key
0m 24.85s: got host key signature
0m 24.85s: verified drive signature
0m 24.85s: verified host signature
0m 24.88s: sent host signature and key point
0m 24.88s: got bus key
0m 24.88s: got volume id
0m 24.89s: got volume id mac
0m 24.89s: volume id is correct
0m 24.89s: got vid
3m 39.83s: detected blu-ray
3m 39.93s: drive G
3m 39.93s: volume label DIEANOTHERDAYF1
3m 41.41s: root 8CAE893B9D9F84B7_VOLUME_SET_IDIEANOTHERDAYF1IEANOTHERDAYF1IEANOTHERDAYF1
3m 42.45s: aacs 1 bd+ 1
3m 47.79s: got discinfo
3m 47.98s: got bdmv
3m 47.98s: got agid
3m 47.99s: sent host cert chal
3m 48.01s: got drive cert chal
3m 48.04s: got drive key
3m 48.04s: got host key signature
3m 48.04s: verified drive signature
3m 48.04s: verified host signature
3m 48.08s: sent host signature and key point
3m 48.08s: got bus key
3m 48.08s: got volume id
3m 48.08s: got volume id mac
3m 48.08s: volume id is correct
3m 48.08s: got vid


DVDFab 7.0.2.5 (2010/03/22 20:41:29)

0m 04.29s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 1
0m 34.49s: detected blu-ray
0m 34.50s: drive G
0m 34.50s: volume label DIEANOTHERDAYF1
0m 39.90s: root 8CAE893B9D9F84B7_VOLUME_SET_IDIEANOTHERDAYF1IEANOTHERDAYF1IEANOTHERDAYF1
0m 40.98s: aacs 1 bd+ 1
0m 47.25s: got discinfo
0m 47.42s: got bdmv
0m 47.44s: got agid
0m 47.45s: sent host cert chal
0m 47.45s: got drive cert chal
0m 47.50s: got drive key
0m 47.50s: got host key signature
0m 47.51s: verified drive signature
0m 47.51s: verified host signature
0m 47.54s: sent host signature and key point
0m 47.54s: got bus key
0m 47.56s: got volume id
0m 47.56s: got volume id mac
0m 47.56s: volume id is correct
0m 47.58s: got vid
3m 34.19s: detected blu-ray
3m 34.25s: drive G
3m 34.25s: volume label DIEANOTHERDAYF1
3m 35.82s: root 8CAE893B9D9F84B7_VOLUME_SET_IDIEANOTHERDAYF1IEANOTHERDAYF1IEANOTHERDAYF1
3m 37.13s: aacs 1 bd+ 1
3m 42.44s: got discinfo
3m 42.62s: got bdmv
3m 42.62s: got agid
3m 42.66s: sent host cert chal
3m 42.66s: got drive cert chal
3m 42.69s: got drive key
3m 42.70s: got host key signature
3m 42.70s: verified drive signature
3m 42.72s: verified host signature
3m 42.75s: sent host signature and key point
3m 42.75s: got bus key
3m 42.77s: got volume id
3m 42.77s: got volume id mac
3m 42.77s: volume id is correct
3m 42.77s: got vid
4m 42.45s: detected blu-ray
4m 42.53s: drive G
4m 42.53s: volume label DRNO_F1
4m 58.78s: root 8CADFE14FD947C28_VOLUME_SET_IDRNO_F1RNO_F1RNO_F1
4m 59.77s: aacs 1 bd+ 1
5m 05.15s: got discinfo
5m 05.29s: got bdmv
5m 05.29s: got agid
5m 05.31s: sent host cert chal
5m 05.32s: got drive cert chal
5m 05.35s: got drive key
5m 05.35s: got host key signature
5m 05.35s: verified drive signature
5m 05.37s: verified host signature
5m 05.40s: sent host signature and key point
5m 05.40s: got bus key
5m 05.40s: got volume id
5m 05.40s: got volume id mac
5m 05.41s: volume id is correct
5m 05.41s: got vid

... hope this helps to fix the problem. By the way, version 7.0.2.1 crashed immediately after inserting the disk.

Have a good night...

OffWorld