internet is required to open this blu-ray disk

[pilot57]

internet required after upgrade to 7.0.2.5

I have now having this issue as well with the star trek disks. however, this did not happen with the 7.0.2.1

[eleco]

This is part of the log

DVDFab 7.0.2.5 (2010/03/20 14:44:42)

0m 00.82s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0


DVDFab 7.0.2.5 (2010/03/20 18:28:35)

0m 00.76s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0


DVDFab 7.0.2.5 (2010/03/22 17:24:09)

0m 00.84s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0


DVDFab 7.0.2.5 (2010/03/22 17:33:14)

0m 00.68s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 13.99s: detected blu-ray
0m 14.05s: drive F
0m 14.05s: volume label HELIUM_D1_LIC2
0m 14.19s: root 8CC08F85DCA75CD9_VOLUME_SET_ID:HELIUM_D1_LIC2:HELI UM_D1_LIC2:HELIUM_D1_LIC2
0m 14.80s: aacs 1 bd+ 0
0m 16.22s: got discinfo
0m 16.59s: got bdmv
0m 16.59s: got agid
0m 16.61s: sent host cert chal
0m 16.63s: got drive cert chal
0m 16.66s: got drive key
0m 16.66s: got host key signature
0m 16.66s: verified drive signature
0m 16.66s: verified host signature
0m 16.70s: sent host signature and key point
0m 16.70s: got bus key
0m 16.70s: got volume id
0m 16.70s: got volume id mac
0m 16.70s: volume id is correct
0m 16.70s: got vid


DVDFab 7.0.2.5 (2010/03/22 17:34:25)

0m 00.65s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.10s: detected blu-ray
0m 03.22s: drive F
0m 03.22s: volume label HELIUM_D1_LIC2
0m 03.76s: root 8CC08F85DCA75CD9_VOLUME_SET_ID:HELIUM_D1_LIC2:HELI UM_D1_LIC2:HELIUM_D1_LIC2
0m 04.39s: aacs 1 bd+ 0
0m 05.42s: got discinfo
0m 05.50s: got bdmv
0m 05.52s: got agid
0m 05.53s: sent host cert chal
0m 05.53s: got drive cert chal
0m 05.56s: got drive key
0m 05.56s: got host key signature
0m 05.56s: verified drive signature
0m 05.58s: verified host signature
0m 05.61s: sent host signature and key point
0m 05.61s: got bus key
0m 05.61s: got volume id
0m 05.61s: got volume id mac
0m 05.61s: volume id is correct
0m 05.61s: got vid


DVDFab 7.0.2.5 (2010/03/22 17:36:10)

0m 00.68s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.13s: detected blu-ray
0m 03.22s: drive F
0m 03.77s: root 8CC08F85DCA75CD9_VOLUME_SET_ID:HELIUM_D1_LIC2:HELI UM_D1_LIC2:HELIUM_D1_LIC2
0m 04.41s: aacs 1 bd+ 0
0m 05.42s: got discinfo
0m 05.52s: got bdmv
0m 05.53s: got agid
0m 05.55s: sent host cert chal
0m 05.55s: got drive cert chal
0m 05.58s: got drive key
0m 05.58s: got host key signature
0m 05.58s: verified drive signature
0m 05.58s: verified host signature
0m 05.61s: sent host signature and key point
0m 05.61s: got bus key
0m 05.63s: got volume id
0m 05.63s: got volume id mac
0m 05.63s: volume id is correct
0m 05.63s: got vid


DVDFab 7.0.2.5 (2010/03/22 17:38:15)

0m 00.71s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.86s: detected blu-ray
0m 03.86s: drive F
0m 03.86s: volume label HELIUM_D2
0m 04.64s: root 8CC0C3369D99BA65_VOLUME_SET_ID:HELIUM_D2:HELIUM_D2 :HELIUM_D2
0m 05.61s: aacs 1 bd+ 0
0m 06.84s: got discinfo
0m 07.02s: got bdmv
0m 07.03s: got agid
0m 07.05s: sent host cert chal
0m 07.05s: got drive cert chal
0m 07.08s: got drive key
0m 07.08s: got host key signature
0m 07.08s: verified drive signature
0m 07.08s: verified host signature
0m 07.11s: sent host signature and key point
0m 07.12s: got bus key
0m 07.12s: got volume id
0m 07.12s: got volume id mac
0m 07.12s: volume id is correct
0m 07.12s: got vid
1m 35.14s: detected blu-ray
1m 35.19s: drive F
1m 35.20s: volume label HELIUM_D1_LIC2
1m 35.33s: root 8CC08F85DCA75CD9_VOLUME_SET_ID:HELIUM_D1_LIC2:HELI UM_D1_LIC2:HELIUM_D1_LIC2
1m 35.95s: aacs 1 bd+ 0
1m 36.36s: got discinfo
1m 36.47s: got bdmv
1m 36.47s: got agid
1m 36.50s: sent host cert chal
1m 36.50s: got drive cert chal
1m 36.53s: got drive key
1m 36.53s: got host key signature
1m 36.53s: verified drive signature
1m 36.53s: verified host signature
1m 36.58s: sent host signature and key point
1m 36.58s: got bus key
1m 36.58s: got volume id
1m 36.58s: got volume id mac
1m 36.59s: volume id is correct
1m 36.59s: got vid


DVDFab 7.0.2.5 (2010/03/22 17:46:44)

0m 00.71s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.16s: detected blu-ray
0m 03.16s: drive F
0m 03.16s: volume label HELIUM_D1_LIC2


DVDFab 7.0.2.5 (2010/03/22 17:46:55)

0m 00.70s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.13s: detected blu-ray
0m 03.13s: drive F
0m 03.13s: volume label HELIUM_D1_LIC2


DVDFab 7.0.2.5 (2010/03/22 17:47:02)

0m 00.67s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.12s: detected blu-ray
0m 03.12s: drive F
0m 03.12s: volume label HELIUM_D1_LIC2


DVDFab 7.0.2.5 (2010/03/22 17:47:20)

0m 00.65s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.10s: detected blu-ray
0m 03.10s: drive F
0m 03.10s: volume label HELIUM_D1_LIC2
0m 05.88s: root 8CC08F85DCA75CD9_VOLUME_SET_ID:HELIUM_D1_LIC2:HELI UM_D1_LIC2:HELIUM_D1_LIC2
0m 06.47s: aacs 1 bd+ 0
0m 07.51s: got discinfo
0m 07.61s: got bdmv
0m 07.61s: got agid
0m 07.62s: sent host cert chal
0m 07.64s: got drive cert chal
0m 07.67s: got drive key
0m 07.67s: got host key signature
0m 07.67s: verified drive signature
0m 07.67s: verified host signature
0m 07.70s: sent host signature and key point
0m 07.70s: got bus key
0m 07.72s: got volume id
0m 07.72s: got volume id mac
0m 07.72s: volume id is correct
0m 07.72s: got vid


DVDFab 7.0.2.5 (2010/03/22 17:49:17)

0m 00.70s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.15s: detected blu-ray
0m 03.15s: drive F
0m 03.15s: volume label HELIUM_D1_LIC2


DVDFab 7.0.2.5 (2010/03/22 17:49:25)

0m 00.67s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.10s: detected blu-ray
0m 03.10s: drive F
0m 03.10s: volume label HELIUM_D1_LIC2


DVDFab 7.0.2.5 (2010/03/22 17:49:33)

0m 00.65s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.10s: detected blu-ray
0m 03.10s: drive F
0m 03.10s: volume label HELIUM_D1_LIC2
0m 03.83s: root 8CC08F85DCA75CD9_VOLUME_SET_ID:HELIUM_D1_LIC2:HELI UM_D1_LIC2:HELIUM_D1_LIC2
0m 04.43s: aacs 1 bd+ 0
0m 05.46s: got discinfo
0m 05.55s: got bdmv
0m 05.55s: got agid
0m 05.56s: sent host cert chal
0m 05.58s: got drive cert chal
0m 05.61s: got drive key
0m 05.61s: got host key signature
0m 05.61s: verified drive signature
0m 05.61s: verified host signature
0m 05.64s: sent host signature and key point
0m 05.64s: got bus key
0m 05.66s: got volume id
0m 05.66s: got volume id mac
0m 05.66s: volume id is correct
0m 05.66s: got vid


DVDFab 7.0.2.5 (2010/03/22 17:58:39)

0m 01.15s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 04.52s: detected blu-ray
0m 04.58s: drive F
0m 04.58s: volume label HELIUM_D1_LIC2
0m 04.69s: root 8CC08F85DCA75CD9_VOLUME_SET_ID:HELIUM_D1_LIC2:HELI UM_D1_LIC2:HELIUM_D1_LIC2
0m 05.31s: aacs 1 bd+ 0
0m 06.38s: got discinfo
0m 06.45s: got bdmv
0m 06.47s: got agid
0m 06.48s: sent host cert chal
0m 06.48s: got drive cert chal
0m 06.53s: got drive key
0m 06.53s: got host key signature
0m 06.53s: verified drive signature
0m 06.53s: verified host signature
0m 06.56s: sent host signature and key point
0m 06.56s: got bus key
0m 06.56s: got volume id
0m 06.56s: got volume id mac
0m 06.56s: volume id is correct
0m 06.58s: got vid


DVDFab 7.0.2.5 (2010/03/22 18:04:13)

0m 00.74s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.26s: detected blu-ray
0m 03.26s: drive F
0m 03.26s: volume label HELIUM_D1_LIC2
0m 05.58s: root 8CC08F85DCA75CD9_VOLUME_SET_ID:HELIUM_D1_LIC2:HELI UM_D1_LIC2:HELIUM_D1_LIC2
0m 06.20s: aacs 1 bd+ 0
0m 07.26s: got discinfo
0m 07.34s: got bdmv
0m 07.36s: got agid
0m 07.37s: sent host cert chal
0m 07.37s: got drive cert chal
0m 07.41s: got drive key
0m 07.41s: got host key signature
0m 07.42s: verified drive signature
0m 07.42s: verified host signature
0m 07.45s: sent host signature and key point
0m 07.45s: got bus key
0m 07.45s: got volume id
0m 07.45s: got volume id mac
0m 07.45s: volume id is correct
0m 07.45s: got vid


DVDFab 7.0.2.5 (2010/03/22 18:12:32)

0m 00.70s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 file2mobile 1 filemover 0
0m 03.24s: detected blu-ray
0m 05.47s: drive F
0m 05.47s: volume label HELIUM_D1_LIC2
0m 05.49s: detected blu-ray
0m 05.49s: drive F
0m 05.49s: volume label HELIUM_D1_LIC2
0m 06.05s: root 8CC08F85DCA75CD9_VOLUME_SET_ID:HELIUM_D1_LIC2:HELI UM_D1_LIC2:HELIUM_D1_LIC2
0m 06.63s: aacs 1 bd+ 0
0m 07.65s: got discinfo
0m 07.75s: got bdmv
0m 07.75s: got agid
0m 07.76s: sent host cert chal
0m 07.78s: got drive cert chal
0m 07.81s: got drive key
0m 07.81s: got host key signature
0m 07.81s: verified drive signature
0m 07.81s: verified host signature
0m 07.84s: sent host signature and key point
0m 07.84s: got bus key
0m 07.86s: got volume id
0m 07.86s: got volume id mac
0m 07.86s: volume id is correct
0m 07.86s: got vid

[AGJ]

I not know as I have never got that message but then I not have BD as I am waiting for the next media format to be released

[Jackal5150]

I know that is what the msg means but why is the program giving me that msg asking me to make sure my firewall is configured to allow dvdfab to access the internet and fails to open disk. I have no firewall on and i normally connect fine for update notifications.

[AGJ]

DVDFab needs to use the internet to remove the BD+ and other protection that is on the BD so post the logs Jackal5150 and other info listed below in your next post reply

Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

The logs are simple text files that can be opened with Windows Notepad. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file.

dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

Other Information:

Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.

Posts with all the requested information will be answered first.

[eleco]

I do not have any firewall on but i keep getting this msg when trying to read star trek with 7.0.2.5 beta trail or passkey. This is my first try with a blu-ray disk.

The same with the 'UP' BD

[Jackal5150]

I do not have any firewall on but i keep getting this msg when trying to read star trek with 7.0.2.5 beta trail or passkey. This is my first try with a blu-ray disk.