internet is required to open this blu-ray disk

[ANNIHILATOR001]

Same here for me

I am using 7.0.3.2 and i am getting the same error about the fire wall.

It must be a server issue because it was working fine just the other day. This software is probably the best on the market for backing up BLu Ray Disks

[GregiBoy]

Nah, this will be fixed. The Beijing Boys always get things fixed.

[Prodigy]

Looks like I picked the wrong day to purchase the software

[sirken]

Chameleon - In case you have not figured it yet, IT IS NOT A USERS INTERNET PROBLEM

It is a problem at the DVDFABs servers.
Problem still occurring.

Also, it is Thursday 3:12 pm in California now and
in Bejing it is Fri 6:12 AM

Also, these postings show a time of 10:13 pm. So where ever they are, night is just beginning if this is where the servers for dvdfab are located, then it will be another day down before being resolved.

If this happened on a weekend, the software would be down longer than a day. According to Chameleon this is not a flaw, but a feature. ??? Maybe he likes to have software that no longer works, but most intelligent people want the software to do stuff.

[sirken]

No matter the reason, this issue still shows a serious flaw in the software!!

Being very dependent on the software makers server, is never a good thing. As this shows, the software becomes inactive the instant they have a problem with their server.

This is far from the 1st time this has occurred.
They will probably delete this posting.
yay freedom of speech

[GregiBoy]

There seems to be a communication problem with the server that provides the data for the Blu-Ray keys.

Hopefully the Fab team will get on it once they wake up in Beijing.

[Chameleon]

I get the same error with Passkey. This is so weird, I have never had any problems with DVDFab... Do you know if they are having problems on their end or if they have had a change in security settings?

Please do not worry, this is a great software, it will be fixed, the guys here are all helping but are not Developers or have access to the servers, this will have to wait until Fengtao addresses it and that wont be long. He is usually excellent about fixing things.

[Wizzard005]

Dvdfab 7 Cant connect to the internet but 6 used to work fine

Aloha all,

I installed dvdfab 7 and now it wont connect to the net, i tired to re-run 6 and now that gives the same error. I have attached the error message. I tired to disable windows firewall and anti virus with no change.

About an hour ago this was working, but now since upgrading it doesn't anymore.

Please advise

I have a lifetime membership to all versions of dvdfab

[bonethang]

I get the same error with Passkey. This is so weird, I have never had any problems with DVDFab... Do you know if they are having problems on their end or if they have had a change in security settings?

[GregiBoy]

It sounds like there may be a problem at the server end where the data is being obtained from.

I am sure that the Fab team will look at it when they wake up in Beijing. (Currently about 4:30am)

[imadodgernut]

Passkey will not open it either. And again, it worked at 8pm last night then didn't work at 8am this morning on the same movie (Star Trek) and there were no setting changes done on my high speed connection or my software.

[Chameleon]

I have high speed broadband cable. I am cruising on the net right now. So what is the deal

Then the problem is on the software side, did you try Passkey? Sometimes with new programs there is a trial and error period, before it works perfectly, I am sure the author will fix this asap. Sorry for your inconvenience

[bonethang]

I have high speed broadband cable. I am cruising on the net right now. So what is the deal

[Chameleon]

I also got the "Internet is required to open this Blu-ray disc" message for the first time. I do have an Internet connection and I have turned Windows firewall off and added DVDFab to exception list. I have not had this problem before with other Blu-ray discs. Is this problem on my end or DVDFab?

Do you have a dialup connection or a broadband connection? Dialup connections are well known for dropped or low bandwidth signals. If you have a Broadband connection I see no reason why this should happen, but it has to be connected to the Internet for the Bluray option to work. Now I am just guessing here but why dont you try Passkey to see if that Opens the disc, if it does, it not a problem on your end.

[Blazkowicz]

bonethang, no problem on your side.