Hello - so, in versions 7.0.9.3 and the new beta version, DVDFab will NOT load my blu-ray disc at all. When I click the browse button and click on the drive that it is in to try to open it, the program freezes and I eventually end up having to press ctrl+alt+del to do a force close of the program. If I do not do this and click on anything like the settings button, I crash also. The only thing that I can do is exit the program if that is the first thing to do. Any ideas?
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Just one BD? Please provide more info?sigpic
Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
For Vista C:\Users\User Name\Documents\DVDFab\Log
For XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal log and post right here. -
No. Any BD. It was working a few days ago. Now it's not. Tried several different movies, reinstalled the program several times and rebooted the computer.Comment
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Is your internet connection OK? Any other software/OS updates? If it crashes and the crash report box comes up, complete the information and let it send it to the developers. I have not seen any other similar reports in the forum, must be something in your software/hardware environment. Post the log files, including the process log if there is one.Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
Supplying DMS Logs to Developers................................Enlarger AI FAQ.....Comment
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Unfortunately there is no log. It just gets to the point where the program is "Not Responding" and I have to quit DVDFab by pressing ctrl+alt+del and ending the process. The only updates are the periodic ones for Windows 7 which have never been a problem in the past.Comment
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try running DVDFab with the Anti-virus/firewall turned off to see if that fixes problemComment
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