Removal for Blu-ray Cinavia could not be removed

[Guest]

I too have the same problem with my Blue-Ray Jurassic World. I made sure everything was set up correctly as far as the red slash showing that Cinavia will be removed, but it was not. Before I even started the process of copying the main movie, the DvdFab software warned me that I can only try one time for free the new CinaviaRemoval HD tool before I buy it. The Cinavia was not removed.

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The trial of CinaviaRemoval HD is limited two ways: first, it only lasts for 30 days; second, it is only good for one title. If you have tried it with a different title, it will not allow a second title without a license.

[Guest]

The trial of CinaviaRemoval HD is limited two ways: first, it only lasts for 30 days; second, it is only good for one title. If you have tried it with a different title, it will not allow a second title without a license.

I have not tried with any other title. This was my first attempt to copy the disc because I just bought it.

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Attach the dvdfab_internal.log session from this attempt. You may need to Activate the new license.

[Guest]

Here is the log for my burn attempt.

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Blocus
Please re-read my post and provide the correct log, not the burn log.

[Guest]

Sorry for not providing the right log. Here's the right internal log.

[Guest]

No luck with Jurassic World

[signals]

This seems unrelated to CinaviaRemoval HD, there may be some other issue with decrypting the version of this title that you are using. What country was the disc designed to be sold in?

Never mind, I see that it is a rental which I can't help you with unless you own it. You will have to wait for help from the office staff in Beijing.

[Guest]

The word rental does not mean a thing because it is my DVD as I said in my previous post. I don't think the issue is so much whether the disc is rental or not. I think the issue is the software can't remove Cinavia as you claimed.

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You are incorrect. I have removed it from this title and many others that are on the supported list. Please use the Support->Contact link on the DVDFab website http://www.dvdfab.cn/contact.htm, can't and won't help you here.

[Wilson.Wang]

The word rental does not mean a thing because it is my DVD as I said in my previous post. I don't think the issue is so much whether the disc is rental or not. I think the issue is the software can't remove Cinavia as you claimed.

Would you please post the BDINFO of the Blu-ray and the mediainfo of the outputted .m2ts file?

BDINFO.txt can be found in C:\Users\XXX\Documents\DVDFab9\BDInfo after opening the disc.

Mediainfo need to install the free tool.

Wilson

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Blocus
You can supply the requested material in the email you send to the Support team.