Version 8.0.6.8 does not work for me at all

[kenlynne]

I hope I'm posting this to the correct place. I've been using Ver. 8.0.4.0 for some time with no problems. I originally started with Ver. 5.0 but have always upgraded when I received a dialog box saying a new version is available. About a week ago I got a box saying Ver. 8.0.6.8 was available so I downloaded and installed it. It doesn't work for me. I ruined three discs trying to use it. I knew something was wrong when it did the copy process in about 5 seconds. Then, it immediately started finalizing without even doing a "write". After the third disc was ruined, I uninstalled 8.0.6.8 and reinstalled 8.0.4.0 and everything was fine. Any ideas as to what's going on? I only use the DVD to DVD process, not Blu-Ray. I started with DVDFab 5.0 and every upgrade has worked flawlessly until this one.
Thanks
Ken

[Guest]

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[katiekim]

Hi, kenlynne

Please post internal log, link to: C:\Users\User Name\My Documents\DVDFab\Log

More info more help.

Thanks.

[kenlynne]

Log post

I hope I have posted what you need. I only copied the portion that had to do with Ver. 8.0.6.8 since all of the others in the Internal Log had to do with Ver. 8.0.4.0 at earlier dates.

DVDFab 8.0.6.8 (2011/01/11 15:50:52)

0m 01.81s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 07.84s: detected dvd
0m 07.84s: drive D
0m 07.84s: dvd type 0
0m 07.84s: volume label
0m 19.00s: detected dvd
0m 19.04s: drive F
0m 19.04s: dvd type 1
0m 19.04s: volume label NCIS_S7_D5
0m 20.20s: got copyright 1 fe
0m 20.81s: got udf/iso
0m 21.68s: got discinfo
0m 21.70s: pathplayer enabled
0m 26.71s: got dvdinfo
0m 27.42s: opened dvd


DVDFab 8.0.6.8 (2011/01/11 15:54:17)

0m 01.32s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 24.57s: detected dvd
0m 24.65s: drive D
0m 24.65s: dvd type 1
0m 24.65s: volume label NCIS_S7_D5
0m 25.04s: detected dvd
0m 25.09s: drive F
0m 25.09s: dvd type 1
0m 25.09s: volume label NCIS_S7_D5
0m 25.35s: detected dvd
0m 25.43s: drive D
0m 25.43s: dvd type 1
0m 25.43s: volume label NCIS_S7_D5
0m 25.95s: got copyright 1 fe
0m 26.57s: got udf/iso
0m 27.28s: got discinfo
0m 27.28s: pathplayer enabled
0m 27.62s: got dvdinfo
0m 27.62s: opened dvd
1m 29.81s: detected dvd
1m 29.81s: drive D
1m 29.81s: dvd type 0
1m 29.81s: volume label
30m 55.81s: detected dvd
30m 55.85s: drive D
30m 55.85s: dvd type 1
30m 55.85s: volume label NCIS_S7_D5
30m 56.87s: css adjustment
30m 57.07s: css adjustment
30m 57.29s: css adjustment
30m 57.50s: css adjustment
30m 57.70s: got copyright 0 0
30m 58.18s: got udf/iso
30m 58.75s: got discinfo
30m 58.75s: pathplayer enabled
30m 59.07s: got dvdinfo
30m 59.10s: opened dvd

Thanks for your help.
kenlynne

[signals]

The "css adjustment" error generally means a problem with your optical drive. Please try a different drive.

[kenlynne]

I'll just stick with Ver. 8.0.4.0

Thank you for the feedback but I did try the latest version in two different drives and it didn't work in either one. Once I reinstalled 8.0.4.0 I had no problems at all so I'll just use it and forget 8.0.6.8. I do appreciate the attempt at helping me though. It's just one of those very weird things.

[signals]

It is a very unusual error. Try the newer beta version (8.0.7.0).

[CBR929]

Hi kenlynne
Open Fab click the ? click About what does it say under the options that you have purchased?
Your logs indicate that you are not registered correctly or if you were using the trial and or a bought license it has expired.

CBR929

[kenlynne]

Response to CBR929

Thanks for your input. It's appreciated. I checked my Ver. 8040 and what it indicates is that my license never expires on DVD copy or on HD Decrypter. All of the ones between those two just say "NEVER USED". I understand that as I do not use Blu-Ray at all. I did have to get a new registration number over a year ago but I had no problem doing that and, as I mentioned, I've NEVER had a problem before. Guess I'll just strike it up to "one of those things". I do have to admit that it's weird my log indicates I am not properly registered. I find that really strange.

Ken

[CBR929]

Thanks for your input. It's appreciated. I checked my Ver. 8040 and what it indicates is that my license never expires on DVD copy or on HD Decrypter. All of the ones between those two just say "NEVER USED". I understand that as I do not use Blu-Ray at all. I did have to get a new registration number over a year ago but I had no problem doing that and, as I mentioned, I've NEVER had a problem before. Guess I'll just strike it up to "one of those things". I do have to admit that it's weird my log indicates I am not properly registered. I find that really strange.

Ken

Hi kenlynne
The reason I wanted you to check if you were registered is that, Version 8.0.6.8 indicates that you are not.
CBR929

[kenlynne]

I think I see what you are saying.

When I upgraded to 8068, I did not enter my registration number. I assumed the program, being an upgrade, had found my registration number and I did not need to enter it again. I may try to do the upgrade again and, this time, I'll go ahead and re-enter my registration number; then give it another try. Thanks so much for all of your time. Hope I haven't consumed too much of it. Ken