hangs when placing blank dvd in burner

[michael1016]

windos 7 sp1
one dvd burner Optiarec AD5560A ATA
system works perfectly with 8085 but starting with 8087 the program fails to 'see' blank dvd in burner although the system does see it and prompts asking what to do with blank, burn dvd etc. this is consistat with all versions including 8092. with 8085 and 8092 on same computer 8085 works perfectly interfaced with imgburn but not with 8092. 8092 also will not go forward with burn using vso.

logs of a perfect burn with 8085 and fail with 8092 attached. both versions are on board

no error codes generated
the system hangs after ejection of orriginal and although the computer knows that the dvd is blank in the drive, dvdfab seems not recognize that

any help to diagnose would be appreciated

dvdfab_internal
3m 47.52s: detected dvd
3m 47.60s: drive D
3m 47.60s: dvd type 1
3m 47.60s: volume label THE_HIT_LIST_2011
3m 52.92s: got copyright 1 f2
3m 54.03s: got udf/iso
3m 58.33s: got discinfo
3m 59.00s: pathplayer enabled
4m 20.61s: got dvdinfo
4m 20.61s: opened dvd
31m 04.58s: detected dvd
31m 04.58s: drive D
31m 04.58s: dvd type 0
31m 04.58s: volume label


DVDFab 8.0.9.2 (2011/05/19 19:27:56)

0m 04.39s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 04.44s: Qt Translator file load success
0m 56.08s: detected dvd
0m 56.14s: drive D
0m 56.14s: dvd type 1
0m 56.14s: volume label TWO_AND_A_HALF_MEN_SEASON_7_D3
0m 56.50s: got copyright 1 f0
0m 57.42s: got udf/iso
0m 58.56s: got discinfo
0m 58.56s: pathplayer enabled
1m 23.86s: got dvdinfo
1m 23.86s: opened dvd
28m 52.78s: detected dvd
28m 52.84s: drive D
28m 52.84s: dvd type 0
28m 52.84s: volume label
31m 27.09s: detected dvd
31m 27.09s: drive D
31m 27.11s: dvd type 0
31m 27.11s: volume label
32m 21.38s: detected dvd
32m 21.38s: drive D
32m 21.38s: dvd type 0
32m 21.38s: volume label


DVDFab 8.0.9.2 (2011/05/19 20:48:37)

0m 03.80s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 03.88s: Qt Translator file load success
1m 03.13s: detected dvd
1m 03.19s: drive D
1m 03.19s: dvd type 1
1m 03.19s: volume label THE_HIT_LIST_2011
1m 03.82s: got copyright 1 f2
1m 04.89s: got udf/iso
1m 14.88s: got discinfo
1m 14.88s: pathplayer enabled
1m 55.48s: got dvdinfo
1m 55.48s: opened dvd




dvdfab_burn_imgburn
I 18:58:39 ImgBurn Version 2.5.5.0 started!
I 18:58:39 Microsoft Windows 7 Home Premium Edition (6.1, Build 7601 : Service Pack 1)
I 18:58:39 Total Physical Memory: 2,095,556 KB - Available: 261,696 KB
I 18:58:39 Initialising SPTI...
I 18:58:39 Searching for SCSI / ATAPI devices...
I 18:58:40 -> Drive 1 - Info: Optiarc DVD+-RW AD-5560A DD11 (D (ATA)
I 18:58:40 -> Drive 2 - Info: DVDFab Virtual Drive 1.0 (G (SCSI)
I 18:58:40 Found 1 DVD±RW and 1 BD-ROM/HD DVD-ROM!
I 18:58:40 Operation Started!
I 18:58:40 Building Image Tree...
I 18:58:40 Checking Directory Depth...
I 18:58:40 Calculating Totals...
I 18:58:40 Preparing Image...
I 18:58:40 Checking Path Length...
I 18:58:40 Contents: 58 Files, 2 Folders
I 18:58:40 Content Type: DVD Video
I 18:58:40 Data Type: MODE1/2048
I 18:58:40 File System(s): ISO9660, UDF (1.02)
I 18:58:40 Volume Label: THE_HIT_LIST_2011
I 18:58:40 IFO/BUP 32K Padding: Enabled
I 18:58:40 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
I 18:58:40 TV System: NTSC
I 18:58:40 Size: 4,454,705,152 bytes
I 18:58:40 Sectors: 2,175,149
I 18:58:40 Image Size: 4,455,596,032 bytes
I 18:58:40 Image Sectors: 2,175,584
I 18:58:40 Operation Successfully Completed! - Duration: 00:00:00
I 18:58:41 Operation Started!
I 18:58:41 Source File: -==/\/[BUILD IMAGE]\/\==-
I 18:58:41 Source File Sectors: 2,175,584 (MODE1/2048)
I 18:58:41 Source File Size: 4,455,596,032 bytes
I 18:58:41 Source File Volume Identifier: THE_HIT_LIST_2011
I 18:58:41 Source File Volume Set Identifier: 3EB397540021325A
I 18:58:41 Source File Application Identifier: IMGBURN V2.5.5.0 - THE ULTIMATE IMAGE BURNER!
I 18:58:41 Source File Implementation Identifier: ImgBurn
I 18:58:41 Source File File System(s): ISO9660, UDF (1.02)
I 18:58:41 Destination Device: [1:0:0] Optiarc DVD+-RW AD-5560A DD11 (D (ATA)
I 18:58:41 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 2.4x, 4x, 6x, 8x)
I 18:58:41 Destination Media Sectors: 2,295,104
I 18:58:41 Write Mode: DVD
I 18:58:41 Write Type: DAO
I 18:58:41 Write Speed: 4x
I 18:58:41 DVD+R Reserve Track: No
I 18:58:41 Link Size: Auto
I 18:58:41 Lock Volume: Yes
I 18:58:41 Test Mode: No
I 18:58:41 OPC: No
I 18:58:41 BURN-Proof: Enabled
I 18:58:42 Write Speed Successfully Set! - Effective: 5,540 KB/s (4x)
I 18:58:42 Book Type Setting: N/A (Reason: Invalid Command Operation Code)
I 18:58:45 Filling Buffer... (40 MB)
I 18:58:49 Writing LeadIn...
I 18:59:03 Writing Session 1 of 1... (1 Track, LBA: 0 - 2175583)
I 18:59:03 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2175583)
I 19:13:37 Synchronising Cache...
I 19:13:43 Closing Track...
I 19:13:46 Finalising Disc...
I 19:14:37 Exporting Graph Data...
I 19:14:37 Graph Data File: C:\Users\michael\AppData\Roaming\ImgBurn\Graph Data Files\Optiarc_DVD+-RW_AD-5560A_DD11_THURSDAY-MAY-19-2011_6-58_PM_MCC-004-00_4x.ibg
I 19:14:37 Export Successfully Completed!
I 19:14:37 Operation Successfully Completed! - Duration: 00:15:56
I 19:14:37 Average Write Rate: 4,984 KB/s (3.6x) - Maximum Write Rate: 5,580 KB/s (4.0x)
I 19:14:38 Operation Started!
I 19:14:38 Source Device: [1:0:0] Optiarc DVD+-RW AD-5560A DD11 (D (ATA)
I 19:14:38 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MCC-004-00) (Speeds: 2.4x, 4x, 6x, 8x)
I 19:14:38 Image File: -==/\/[BUILD IMAGE]\/\==-
I 19:14:38 Image File Sectors: 2,175,584 (MODE1/2048)
I 19:14:38 Image File Size: 4,455,596,032 bytes
I 19:14:38 Image File Volume Identifier: THE_HIT_LIST_2011
I 19:14:38 Image File Volume Set Identifier: 3EB397540021325A
I 19:14:38 Image File Application Identifier: IMGBURN V2.5.5.0 - THE ULTIMATE IMAGE BURNER!
I 19:14:38 Image File Implementation Identifier: ImgBurn
I 19:14:38 Image File File System(s): ISO9660, UDF (1.02)
I 19:14:38 Read Speed (Data/Audio): MAX / MAX
I 19:14:38 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2175583)
I 19:14:38 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2175583)
I 19:23:53 Exporting Graph Data...
I 19:23:53 Graph Data File: C:\Users\michael\AppData\Roaming\ImgBurn\Graph Data Files\Optiarc_DVD+-RW_AD-5560A_DD11_THURSDAY-MAY-19-2011_6-58_PM_MCC-004-00_4x.ibg
I 19:23:53 Export Successfully Completed!
I 19:23:53 Operation Successfully Completed! - Duration: 00:09:11
I 19:23:53 Average Verify Rate: 7,911 KB/s (5.7x) - Maximum Verify Rate: 11,440 KB/s (8.3x)
I 19:23:53 Close Request Acknowledged
I 19:23:53 Closing Down...
I 19:23:54 Shutting down SPTI...
I 19:23:54 ImgBurn closed!

[sunny]

Hi michael1016,

Have you tried to copy THE_HIT_LIST_2011 to HDD firstly, then burn the movie folder from HDD to the blank dvd disc inserted in your Optiarc DVD+-RW AD-5560A DD11?

Please check if you can avoid this hanging issue in this way.

Sincerely,
--
Sunny

[signals]

You might also try turning off autoplay for the burner drive. It may not be releasing it completely after you close the "what do you want to do?" window.

[michael1016]

the system will burn an ISO to the hard drive. turning off the autoplay has no affect on the program knowing that a blank disk is in the drive. The thing that has me really confused is that the 8085 version works just fine while versions past 8087 fail to see the blank dvd. Both programs are active on the same platform, and are consistant in working (8085) and not working (8092 included). Thanks for the interest so far, and I noticed in the general section someone that seems to have the same or similar issue.

also while the program is waiting for a blank that is there, the program fails to respond to a cancel, and i have to use task manager to stop that popup..

the program will then allow me to close and restart...

thanks for the help and hints so far...

[michael1016]

DMA reset has no affect

Another post mentioned DMA resetting as possible solution. That has no affect on this platform. The thing that is confusing to me is why 8085 works perfectly, but 8092 (starting with 8087 if i recall correctly) does not see the blank disk.

[CBR929]

Hi michael1016
If you want you could try updating your drive to the newest firmware found here http://www.firmwarehq.com/Optiarc/AD-5560A/files.html

NOTE: If you do not know how to flash your drive do not do it, it will render your drive useless.

Have you also tried uninstalling your drive from device manager restarting your computer and let windows reinstall the drivers for your drive to see if Fab will then recognize your Verbatim blanks.
CBR929

[michael1016]

Update of Firmware

The update suggested seems to have worked. The drive and softare seem to be working again. Before flashing the drive I again confirmed that 8085 still worked properly and 9092 not. The drive was flashed with the suggested firmware and again tested. Two backup copies were made with perfect function using imgburn.

Why it worked with one version and not the other before the firmware update I do not know, but it works now.

Thank you for the help and assistance.
Mike

[CBR929]

Hi michael1016
Glat it is working for you now
CBR929

[maineman]

It appears that prior to your firmware update, your verbs did not bitset correctly.
I suspect now that your verbs are indeed being booktyped to ROM...courtesy of my good friend CBR929.

Sounds like you're up and running smoothly...good to hear

[michael1016]

Thank You all

Thanks for the fine support and help getting the system up and running, another example of super service support for a good product.

[Gummigutta]

It appears that prior to your firmware update, your verbs did not bitset correctly.

Based on the posted log, it worked before.

I 19:14:38 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MCC-004-00) (Speeds: 2.4x, 4x, 6x, 8x)

[maineman]

Based on the posted log, it worked before.

I 19:14:38 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MCC-004-00) (Speeds: 2.4x, 4x, 6x, 8x)

No, I don't think it did
As you are no doubt aware, the booktype field (the first 4 bits at the beginning of a DVD +R) must be changed prior to writing (not so with +RW).

I 18:58:42 Book Type Setting: N/A (Reason: Invalid Command Operation Code)

This occurred 7 seconds prior to:

I 18:58:49 Writing LeadIn...

In any case, the firmware update did the trick and the OP is burning merrily away