DVDFab Not Recognizing Writable Media

[fchateau]

I installed the new version of DVDFab and it doesn't recognize my blank DVD's.

Reads from the source DVD fine, but then tells me to insert a blank DVD, even though one is already in the drive, and if I remove the DVD and reinsert it, reports Process Failed. It does this on both of my LiteOn drives. Wasn't doing it on the last version of DVDFab.

[Anny]

I installed the new version of DVDFab and it doesn't recognize my blank DVD's.

Reads from the source DVD fine, but then tells me to insert a blank DVD, even though one is already in the drive, and if I remove the DVD and reinsert it, reports Process Failed. It does this on both of my LiteOn drives. Wasn't doing it on the last version of DVDFab.

Hi fchateau,

For your issue, please post your log files.

The default location is:

For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log

Thanks in advance.

Anny

[fchateau]

Logs

Here are the logs you requested.

The media I am using is Sony DVD+R 4.7 GB DVD's.

[90312]

The file you are trying to burn is too big to fit 4.7 blank. Go into common settings and select write and make sure the size for DVD-5 does not exceed 4472MB. You just need a bit more compression.

[fchateau]

I tried your suggestion but it didn't work. I then changed it to 4300 and that didn't work either.

[Guest]

Did you make sure the size is set for DVD5?

[fchateau]

Yes, both of those settings are correct.

[90312]

Let's see your last attempt log.

[fchateau]

Yes, both settings are correct.

It was working with the same settings using the last version.

[90312]

I believe you, I just want to take a look at your logs.

[fchateau]

I deleted the old logs and then opened DVDFab and attempted to copy a DVD. Attached are the logs corresponding to this one session.

[90312]

Now the log is saying the disk you are trying to burn to is not empty, says it's a DVD-ROM which is like a commercially released movie??

[fchateau]

I have two drives. That may be referring to the source DVD.

[90312]

From your log:

Disc (DVD-ROM) not empty.
2011-07-09 12:59:54 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-07-09 12:59:54 Info Drive has IDE-ATAPI physical interface
2011-07-09 12:59:54 Info New Drive selected : 1:0:0 - LITE-ON DVDRW SHM-165H6S HS0E [E] (Ide)
2011-07-09 12:58:45 Info Current Drive selected : 1:0:0 - LITE-ON DVDRW SHM-165H6S HS0E [E] (Ide

Looks like drive E:

[signals]

The first set of logs indicate a problem either with DVDFab or the VSO burning engine if the DVD-5 size is set for 4300 MB. The files are reported as being >4482 MB.