v8.1.6.3 Crashes

[bobchatelle]

I can't run this version. It crashes repeatedly.

I had to back off to v8.1.5.9

[Wilson.Wang]

Please install and run DVDFab as Administrator! Have a try!

Wilson

[bobchatelle]

I do everything as administrator.

I did a windows update a while ago. I have reinstalled 8.1.6.3.

I will see if the problem recurs. If it does, I will post the logs.

[signals]

We need more information, such as when the crash happens. And the DVDFab internal log, if it runs long enough to write one. If the crash report box opens, complete it and send it in.

[bobchatelle]

The log file is evidently too large to attach. So I will paste in the entries for today.

At the point where I select the output path I get the message, "DVDFAB has encountered a problem and needs to close."

DVDFab 8.1.6.3 (2012/02/17 08:29:51)

0m 26.34s: error: create module(514.00) failed(514.00 3)
0m 26.54s: warning: invalid gpu detect handle
0m 26.78s: Qt Translator file load success
0m 27.48s: Load config successful.
0m 27.62s: Init profile data driver sucessful.
0m 52.70s: Init GPU settings sucessful.
0m 52.73s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 52.78s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 53.85s: Config ExBar successful.
0m 53.89s: dvd2dvd have 8 elements.
0m 54.37s: dvd2mobile have 28 elements.
0m 56.15s: blu-ray2blu-ray have 4 elements.
0m 56.29s: blu-ray2mobile have 17 elements.
0m 57.35s: blu-ray23d have 7 elements.
0m 57.76s: blu-ray2dvd have 1 elements.
0m 57.85s: file2mobile have 27 elements.
0m 59.54s: file2dvd have 1 elements.
0m 59.62s: file2bluray have 1 elements.
0m 00.45s: Config work ui controls successful.
0m 02.42s: Init burn engine successful.
0m 02.70s: StartNotify successful.
0m 32.95s: pathplayer enabled


DVDFab 8.1.6.3 (2012/02/17 08:51:41)

0m 05.76s: error: create module(514.00) failed(514.00 3)
0m 05.87s: warning: invalid gpu detect handle
0m 05.98s: Qt Translator file load success
0m 06.12s: Load config successful.
0m 06.17s: Init profile data driver sucessful.
0m 22.53s: Init GPU settings sucessful.
0m 22.56s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 22.59s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 23.18s: Config ExBar successful.
0m 23.20s: dvd2dvd have 8 elements.
0m 23.81s: dvd2mobile have 28 elements.
0m 26.34s: blu-ray2blu-ray have 4 elements.
0m 26.50s: blu-ray2mobile have 17 elements.
0m 28.06s: blu-ray23d have 7 elements.
0m 28.68s: blu-ray2dvd have 1 elements.
0m 28.81s: file2mobile have 27 elements.
0m 31.45s: file2dvd have 1 elements.
0m 31.57s: file2bluray have 1 elements.
0m 32.32s: Config work ui controls successful.
0m 32.81s: Init burn engine successful.
0m 32.93s: StartNotify successful.
0m 56.26s: pathplayer enabled

[bobchatelle]

Here is the log for 8.1.5.9., which works just fine.

DVDFab 8.1.5.9 (2012/02/17 09:43:49)

0m 13.18s: error: create module(514.00) failed(514.00 3)
0m 13.35s: warning: invalid gpu detect handle
0m 13.54s: Qt Translator file load success


DVDFab 8.1.5.9 (2012/02/17 09:44:07)

0m 09.32s: error: create module(514.00) failed(514.00 3)
0m 09.35s: warning: invalid gpu detect handle
0m 09.39s: Qt Translator file load success
0m 10.28s: Load config successful.
0m 10.35s: Init profile data driver sucessful.
0m 31.98s: Init GPU settings sucessful.
0m 32.01s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 32.06s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 33.67s: Config ExBar successful.
0m 33.70s: dvd2dvd have 8 elements.
0m 34.39s: dvd2mobile have 28 elements.
0m 37.35s: blu-ray2blu-ray have 4 elements.
0m 37.53s: blu-ray2mobile have 17 elements.
0m 39.35s: blu-ray23d have 7 elements.
0m 40.10s: blu-ray2dvd have 1 elements.
0m 40.25s: file2mobile have 27 elements.
0m 43.09s: file2dvd have 1 elements.
0m 43.23s: file2bluray have 1 elements.
0m 44.01s: Config work ui controls successful.
0m 45.48s: Init burn engine successful.
0m 45.62s: StartNotify successful.
0m 02.78s: pathplayer enabled

[signals]

Update the driver for your video card, let us know if that helps.

[bobchatelle]

DVDFab is the all-in-one software package for copying B has encountered a problem and needs to close. We are sorry for the inconvenience.

I keep my drivers up-to-date with PC Pitstop Driver Alert. I ran it and updated one driver: Realtek High Definition Audio.

I updated that driver and now all drivers are up to date.

8.1.6.3 crashed again:

DVDFab 8.1.6.3 (2012/02/17 18:17:33)

0m 08.53s: error: create module(514.00) failed(514.00 3)
0m 08.60s: warning: invalid gpu detect handle
0m 08.68s: Qt Translator file load success


DVDFab 8.1.6.3 (2012/02/17 18:17:44)

0m 03.93s: error: create module(514.00) failed(514.00 3)
0m 03.96s: warning: invalid gpu detect handle
0m 04.00s: Qt Translator file load success
0m 04.53s: Load config successful.
0m 04.56s: Init profile data driver sucessful.
0m 11.34s: Init GPU settings sucessful.
0m 11.35s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 11.39s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 12.20s: Config ExBar successful.
0m 12.23s: dvd2dvd have 8 elements.
0m 12.79s: dvd2mobile have 28 elements.
0m 15.31s: blu-ray2blu-ray have 4 elements.
0m 15.45s: blu-ray2mobile have 17 elements.
0m 16.93s: blu-ray23d have 7 elements.
0m 17.53s: blu-ray2dvd have 1 elements.
0m 17.64s: file2mobile have 27 elements.
0m 20.01s: file2dvd have 1 elements.
0m 20.12s: file2bluray have 1 elements.
0m 20.87s: Config work ui controls successful.
0m 22.53s: Init burn engine successful.
0m 22.73s: StartNotify successful.
0m 51.90s: pathplayer enabled

[90312]

Installing as administrator is not the same permission levels as logging on to your computer as administrator. Try it you might like it!

[bobchatelle]

I would try it if I knew how. I just reinstalled and saw no option to install as administrator.

[90312]

Save the installer to the HDD and right click on it rather than double clicking and you will see the option.

[bobchatelle]

I looked around and saw the suggestion of right-clicking on the install file.

I did this, but saw no "install as administrator" option.

Are you use this option exists on Windows XP?

[90312]

No I'm on W7x64 right now, I have an XP laptop and I'll check later on.

[bobchatelle]

No I'm on W7x64 right now, I have an XP laptop and I'll check later on.

Have you been able to try this yet?

[90312]

Yeah, I guess you are right. It's been so long I'd forgotten about XP. So we need to try something else. Uninstall DVDFab, download CCleaner it's free and clean the registry. You may have to run it more than once to remove all references to DVDFab and fix all the registry errors. Then download a fresh installer from this site and try again. Sorry I didn't reply sooner.

By the way 8.1.6.3 runs fine on my XP SP3 laptop fully updated.