This Notice is to alert you that the Spring Festival (Chinese New Year) Holiday is underway in China and much of Asia and for this reason the DVDFab Office will be closed until February 4. During this period, support by chat and email will not be available but the forum will be here for any problems you may encounter. Purchases of new products and license renewals may be made normally on the DVDFab website. Thanks for your understanding and Happy New Year!
Post the internal log and before you start the copy process, click the checkmark in the green dot in the DVDFab border then click on the "Send info files" button to send the files to the developers. The movie won't be out here for another week.
The log says the transcoder is crashing. Try writing it to a folder on your HDD with no compression (select DVD-9 output size) and watch for other error messages.
When I try to rip it to my HD the quality drop down shows N/A. It then crashes when I start the process. I'm trying disabling the pathplayer to see if it will rip then.
I have experienced problems with the disc not loading up into dvdfab8.1.7.3Qt and 8.1.7.5Qt. Dvdfab just just keeps scanning the disc but with no luck.
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