DVD Copy to ISO file problem

[gilgamesh-aus]

Whenever I launch DVDFab 9.0.1.5 the following message box pops up.


This may be because I use Nero Burning ROM but I have installed it in a different directory to the default one.

Whenever I try to copy a DVD to an ISO file the process looks likes it all works, and the messages pop up saying it was successful - but there is no ISO file created. This is consistent over different DVDs but may be related to the above error message. As the message indicated I have uninstalled and reinstalled DVDFab 9.
The ISO copies worked fine when I used 8.2.2.4 QT



Here is the dvdfab_internal.log file from the attempted copy

DVDFab 9.0.1.5 (2012/12/11 14:51:37)

0m 00.25s: GPUAccelerate: 12345
0m 00.25s: CUDA cap: 0
0m 00.25s: Support coreavc decode: 0
0m 00.25s: Graphics info: NVIDIA GeForce 8800 GT : 5.0 : 1.1
0m 00.25s: Qt Translator file load success
0m 00.27s: Start get sys number.
0m 00.27s: Serial number is: 50-e5-49-e2-89-dc:00-50-56-c0-00-01:00-50-56-c0-00-08
0m 00.27s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 00.27s: Version is: 9015
0m 00.27s: Product is: 2
0m 00.27s: Connect type is: 0
0m 02.03s: Times of connecting error is: 0
0m 02.03s: Parse string is: 2:8260762964
0m 02.03s: Parse string is: 11:8260762964
0m 02.03s: Parse string is: OV:9015
0m 02.03s: Parse string is: BV:
0m 02.03s: Parse string is: S:b824482a5cfb089ffcbc1a06c545ece5
0m 02.28s: End check info.
0m 02.28s: Load config successful.
0m 02.35s: Init profile data driver sucessful.
0m 02.43s: Init GPU settings sucessful.
0m 02.43s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 02.43s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 14.13s: Init burn engine successful.
0m 14.25s: opening drive W
0m 14.25s: opened i/o
0m 14.26s: got media type 4
0m 14.56s: got max lba 1933503
0m 14.57s: got disc type 10
0m 14.65s: type DVD-VIDEO
0m 14.65s: volume label VAMPS
0m 14.66s: opening drive Y
0m 14.66s: opened i/o
0m 14.67s: got media type 4
0m 23.31s: got max lba 3458223
0m 23.32s: got disc type 10
0m 23.39s: type DVD-VIDEO
0m 23.39s: volume label DARK_KNIGHT_RISES
0m 23.39s: opening drive R
0m 23.39s: opened i/o
0m 23.40s: failed to detect media type
0m 23.40s: got max lba 0
0m 23.40s: opening drive W
0m 23.40s: opened i/o
0m 23.40s: got media type 4
0m 23.64s: got max lba 1933503
0m 23.64s: got disc type 10
0m 23.73s: type DVD-VIDEO
0m 23.73s: volume label VAMPS
0m 23.74s: opening drive Y
0m 23.74s: opened i/o
0m 23.75s: got media type 4
0m 23.77s: got max lba 3458223
0m 23.79s: got disc type 10
0m 23.86s: type DVD-VIDEO
0m 23.86s: volume label DARK_KNIGHT_RISES
0m 23.95s: got copyright 1 f7
0m 24.62s: got udf/iso
0m 26.53s: got discinfo
0m 26.54s: pathplayer enabled
0m 28.03s: button: vts_2 menu_1 pgc_20 cell_1 sector_586 count_3
0m 37.63s: button: vts_2 menu_1 pgc_25 cell_1 sector_333 count_5
0m 37.72s: button: vts_2 menu_1 pgc_21 cell_1 sector_132 count_9
0m 37.81s: button: vts_2 menu_1 pgc_21 cell_3 sector_264 count_9
0m 37.91s: button: vts_2 menu_1 pgc_21 cell_2 sector_199 count_9
0m 38.82s: got dvdinfo
0m 38.94s: opened dvd
0m 39.31s: opening drive Y
0m 39.31s: opened i/o
0m 39.33s: got max lba 3458223
0m 39.36s: got disc type 10
0m 39.58s: got copyright 1 e5
0m 40.11s: got udf/iso
0m 41.19s: got discinfo
0m 41.19s: pathplayer enabled
0m 42.93s: button: vts_3 menu_1 pgc_2 cell_1 sector_0 count_18
0m 43.83s: button: vts_1 menu_1 pgc_1 cell_2 sector_1161 count_3
1m 00.12s: button: vts_1 menu_1 pgc_1 cell_3 sector_16685 count_3
1m 00.20s: button: vts_1 menu_1 pgc_2 cell_1 sector_33033 count_8
1m 00.25s: button: vts_1 menu_1 pgc_2 cell_2 sector_33091 count_9
1m 00.30s: button: vts_1 menu_1 pgc_2 cell_3 sector_33149 count_7
1m 00.35s: button: vts_1 menu_1 pgc_3 cell_1 sector_33207 count_7
1m 16.41s: button: vts_3 menu_1 pgc_2 cell_2 sector_54 count_18
1m 16.43s: button: vts_3 menu_1 pgc_2 cell_3 sector_110 count_18
1m 17.69s: got dvdinfo
1m 18.06s: opened dvd




Here is the dvdfab_burn_vso.log file

2012-12-11 15:36:35 ---- ******************** Log session stop 11-Dec 15:36:35.175 PID 1384********************
2012-12-11 14:51:47 Info Disc (DVD-ROM) not empty.
2012-12-11 14:51:45 Info Current Drive selected : 6:0:0 - PIONEER DVD-RW DVR-216 1.09 [W] (Scsi)
2012-12-11 14:51:45 Info Using Advanced SPTI interface
2012-12-11 14:51:45 Info System default language : English (Australia)
2012-12-11 14:51:45 Info User default language : English (Australia)
2012-12-11 14:51:45 Info DLL Version : 4.0.21.489
2012-12-11 14:51:45 Info DLL : C:\My Program Files\Video\DVDFab 9\vso_hwe.dll
2012-12-11 14:51:45 Info Version : 9, 0, 1, 5
2012-12-11 14:51:45 Info ExeName : C:\My Program Files\Video\DVDFab 9\DVDFab.exe
2012-12-11 14:51:45 Info OS : Microsoft Windows 7 Ultimate (Build 7601: Service Pack 1)
2012-12-11 14:51:45 ---- ******************** Log session start 11-Dec 14:51:45.139 PID 1384********************

[signals]

I think you have analyzed this correctly, either put Nero where DVDFab expects to find it or try selecting the DVDFab burning engine or ImgBurn for your ISO generation.

[Wilson.Wang]

Hi,

Please specify the the path of Nero in Common Settings and have a try!

Wilson

[gilgamesh-aus]

I think you have analyzed this correctly, either put Nero where DVDFab expects to find it or try selecting the DVDFab burning engine or ImgBurn for your ISO generation.

I have my own standard for defining installation directories as the /Program Files directory is gets bloated with ancilliary items. In this case Nero is installed in /My Program Files/Utils/Nero so I won't be reinstalling Nero into its default directory. As I mentioned using 8.2.2.4 QT successfully creates the ISO file so the older version has no problem finding my Nero installation.

However using either the DVDFab or VSO Burning engines did create the ISO file correctly and also removed the error message pop up window at the beginning.

Hi,

Please specify the the path of Nero in Common Settings and have a try!

Wilson

I've looked through the various DVDFab options and I can't find a common settings field into which I can specify the Nero installation path. Would you be able to give me an idea where I can find this field.
Thank You

[Wilson.Wang]

Hi,

1. Open Common Setting -> Drivers -> DVD Write.
2. Change burning engine to Nero, it'll pop a warning dialog when you select Nero if DVDFab could not find the installation folder of NeroCmd.exe.
3. Select OK on the poped up warning dialog.

See my attached screenshot.

Hope this help you!

Wilson