help

[Carryion]

I have use DVDfab for a few months but I installed new ver 9028 and it will not load. I uninstalled and reinstall still nothing. Any help? I even swich back to a old ver and still nothing Dose not load all I can fine in logs is this. Now No DVDFab works

DVDFab 8.2.2.7 (2013/04/18 11:07:58)

0m 00.95s: Start preload dll...
0m 01.01s: Load dll successful.
0m 01.01s: Start load fabplay dll...
0m 01.08s: Load fabplay dll successful.
0m 01.08s: Windows os type is: 13.
0m 01.08s: Transfer settings successful.

And here the log for 9028



DVDFab 9.0.2.8 (2013/04/18 11:18:31)

0m 00.02s: Start preload dll...
0m 00.08s: Load dll successful.
0m 00.08s: Start load fabplay dll...
0m 00.16s: Load fabplay dll successful.
0m 00.16s: Windows os type is: 13.
0m 00.16s: Transfer settings successful.

[CBR929]

Hi Carryion
Did you clean the registry after the uninstall?
If not download CCleaner found here http://www.filehippo.com/download_ccleaner/ uninstall Fab using its uninstaller, then open CCleaner select the registry option, scan your computer, after that is done you will receive a message about backing up your registry before cleaning, this is totally up to you as I never do because I trust this program and click the fix all tab, keep running the cleaner until nothing is found.

Now download fresh installers found here for version 8 http://www.dvdfab.com/download.htm and version 9 here http://www.dvdfab.com/mlink/download.php?g=DVDFAB9_BETA

When downloading click save browse to your download folder right click the installer and select install as administrator.

Version 9 will require you to go to the members area found here to register if you have not done so yet http://www.dvdfab.com/member.htm , you will use the e-mail that you used when you purchased Fab and a password of your choice, you will use this same e-mail and password when version 9 asks you to register.
Hope this helps
CBR929

[Carryion]

Yes. I did. I keep CCleaner on my pc Iv tryed eveything but a back up and reinstall Windows 7

[CBR929]

Hi Carryion
Has anything changed as far as anti virus?
CBR929

[Carryion]

nothing. Im about to do a restore and not upgrade

[signals]

Check the logs of your antivirus, see if it has quarantined/blocked any DVDFab components. Please try the v9034 Beta and see if the log has any more information. Post it if it does.

[Carryion]

Check the logs of your antivirus, see if it has quarantined/blocked any DVDFab components. Please try the v9034 Beta and see if the log has any more information. Post it if it does.

Ya thought of that too. I even disabled it and reinstall. Na na. Weard work great to I did the new ver. Going to redo my system.

Only thing I found is Windows update did update my •AMD VISION Engine Control Center. Going to uninstall it befor I redo my system

[Carryion]

Update. I did a install of this Beta it came up with somthing. It was all on a foran launage. I think I send it a report with it. Anyway to change it to english?

I got this error too.

DVDFab is the all-in one software package for copying Blu-ray/DVD and converting video files has stopped working.

Windows is sending infomation to Mircosoft that can help solve the problem

[Carryion]

here is a dump file

[CBR929]

Hi Carryion
Give this thread a read through it may help http://forum.dvdfab.com/showthread.p...878#post138878
CBR929

[Carryion]

I found the problem. I installed a SSD a couple of weeks ago. And I set the old HD to a Sec drive. But I access it on new install on the SSD to copy some files. It switch propertys of the files. Then the SSD went out and I switch back to HD. So it mess it up when I view the folder from a driftnet install.

We learn. And thx for all your support.

[CBR929]

Glad you found the problem.
CBR929