No audio in Oz the Great and Powerful

[jrhine73]

I am sure this has been covered before on Disney movies, but my usual fixes aren't working. I am able to copy the entire DVD fine, there is audio in the previews and menu but not the movie.
I am running Windows 7 64 bit, i7 ivy bridge, 670 GTX, 12gb ram.
Any suggestions on settings changes?
Thanks

This is the INTERNAL log:

DVDFab 9.0.4.5 (2013/06/13 23:58:21)

0m 00.06s: Start preload dll...
0m 00.09s: Load dll successful.
0m 00.09s: Start load fabplay dll...
0m 00.14s: Load fabplay dll successful.
0m 00.14s: Windows os type is: 13.
0m 00.31s: GPUAccelerate: 12351
0m 00.31s: CUDA cap: 1
0m 00.31s: Support coreavc decode: 0
0m 00.31s: Graphics info: NVIDIA GeForce GTX 670 : 5.50 : 3.0
0m 00.31s: Load config successful.
0m 00.31s: Transfer settings successful.
0m 00.31s: Qt Translator file load success
0m 00.32s: Start get sys number.
0m 00.34s: Serial number is: 60-a4-4c-23-3a-b0:60-a4-4c-23-3d-53
0m 00.34s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 00.34s: Version is: 9045
0m 00.34s: Product is: 2
0m 00.34s: Connect type is: 0
0m 00.93s: Profile Manager :: End Load Profile
0m 01.09s: Times of connecting error is: 0
0m 01.09s: Parse string is: 2:8263532095
0m 01.09s: Parse string is: 20:8263532095
0m 01.09s: Parse string is: 60:8260762964
0m 01.09s: Parse string is: 1:15
0m 01.09s: Parse string is: OV:9045
0m 01.09s: Parse string is: BV:9044
0m 01.09s: Parse string is: S:32a365e5de4a39c36a6c81d029cfd957
0m 01.35s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 01.35s: End check info.
0m 01.40s: Init profile data driver sucessful.
0m 01.40s: Init GPU settings sucessful.
0m 05.00s: Begin init preview play engine.
0m 05.00s: Init DirectShow engine successful.
0m 05.19s: Init burn engine successful.
0m 05.33s: opening drive E
0m 05.35s: opened i/o
0m 05.35s: got media type 5
0m 05.35s: got max lba 0
0m 05.52s: opening drive D
0m 05.53s: opened i/o
0m 05.53s: failed to detect media type: sensekey 00 asc 00 acsq 00
0m 05.55s: opening drive F
0m 05.57s: opened i/o
0m 05.57s: failed to detect media type: sensekey 00 asc 00 acsq 00
0m 05.60s: opening drive G
0m 05.60s: opened i/o
0m 05.60s: failed to detect media type: sensekey 00 asc 00 acsq 00
0m 05.63s: CommmandLine in fabopensource is
0m 16.99s: opening iso R:/OZ_THE_GREAT_AND_POWERFUL.iso
0m 16.99s: got media type 4
0m 16.99s: got max lba 3945039
0m 16.99s: got disc type 10
0m 16.99s: type DVD-VIDEO
0m 16.99s: volume label OZ_THE_GREAT_AND_POWERFUL
0m 17.02s: internal path [:/VIDEO_TS/
0m 17.02s: got copyright 0 0
0m 17.02s: got udf/iso
0m 17.02s: got discinfo
0m 17.02s: pathplayer enabled
0m 17.05s: button: vts_0 menu_1 pgc_2 cell_1 sector_118 count_5
0m 17.05s: button: vts_7 menu_1 pgc_8 cell_1 sector_52 count_5
0m 17.05s: button: vts_7 menu_1 pgc_12 cell_1 sector_68946 count_3
0m 17.06s: button: vts_7 menu_1 pgc_18 cell_1 sector_72034 count_18
0m 17.07s: button: vts_7 menu_1 pgc_19 cell_1 sector_72889 count_18
0m 17.07s: button: vts_7 menu_1 pgc_20 cell_

[terry5]

What's the player did you use? How about changing audio tracks while playing back?

[fengtao]

There are both stereo and 5.1 audio for this disc, and it seems the disc will choose stereo by default, please try to switch audio to see the result.

[signals]

You may need to connect analog audio cables or use the disc menu system to select 5.1 audio, depending on your audio setup. If you make a backup with one of the re-author modes in DVDFab (Main Movie, Customize), you can try turning on the default arrow for the 5.1 stream for "normal" playback.

[grampaw]

I usually always only backup the "Main Movie", deselect everything audio but the 5.1 stream. Thus I only have the actual movie sound track dialog in 5.1 format and nothing else. I have yet to backup a DVD where the movie sound track dialog isn't included in the 5.1 stream.

DVDFab frequently automatically selects the stereo audio stream instead of the 5.1 stream in its analysis, which then can mean no movie dialog sound track audio at all, if the stereo stream only includes the movie intro stuff, not the actual movie sound track dialog. The solution is to switch from stereo to 5.1 audio during DVD playback.

All my remotes have a button to toggle among any audio options that may be on the DVD disc. If you backup the whole DVD, then the DVD menu usually has a sub menu with audio options.