DVD Copy Cuts off last 10 minutes

[Legaleagle2]

I have a recurring problem with recent versions of DVD Copy cutting off the end of the copy. The copy process appears to go fine and the copy finishes without noticeable problems. However, when the copy of movies like The Call and Side Effects is played on a PC (using either PowerDVD 10 or DVDFab Media Player) or on a stand alone DVD player the disk starts to break up and then freezes about ten minutes from the end of the movie. I am using standard settings, with the GPU codecs disabled (checked) and the Lightning Recording unchecked. This issue of cutoff does not appear when copying non-US movies. I have used DVD Fab for many years and have not had this issue before. I have also reinstalled the software and used different PCs with the same problem. Any suggestions on how to fix?

[signals]

This effect is most often caused by problems in the burning process (burning too fast or bad blank media). Please post the DVDFab internal and burn logs from one of these discs. Try writing the same originals to a HDD folder and see if they play correctly.

[Legaleagle2]

Here is the internal log. This dvd copied with DVD Copy and ejected normally at the end. However, it will only play the first 4 minutes before freezing. There is no burn log recorded.

DVDFab 9.0.5.5 (2013/07/29 13:44:19)

0m 00.62s: Start preload dll...
0m 00.74s: Load dll successful.
0m 00.77s: Start load fabplay dll...
0m 00.99s: Load fabplay dll successful.
0m 00.99s: Windows os type is: 13.
0m 01.00s: Transfer settings successful.
0m 01.57s: GPUAccelerate: 3
0m 03.56s: Profile Manager :: End Load Profile
0m 03.58s: CUDA cap: 0
0m 03.59s: Support coreavc decode: 0
0m 03.59s: Graphics info: AMD M880G with ATI Mobility Radeon HD 4250 : :
0m 03.59s: Load config successful.
0m 03.99s: Start get sys number.
0m 03.99s: Serial number is: c8-0a-a9-f3-09-7c:c4-46-19-a5-ea-15
0m 03.99s: Reg URL link is:
0m 03.99s: Version is: 9055
0m 03.99s: Product is: 2
0m 03.99s: Connect type is: 0
0m 05.68s: Times of connecting error is: 0
0m 05.68s: Parse string is: 2:8260762964
0m 05.68s: Parse string is: 11:8260762964
0m 05.68s: Parse string is: 20:8260762964
0m 05.68s: Parse string is: 50:8260762964
0m 05.69s: Parse string is: 200:1406395478
0m 05.69s: Parse string is: 1:22
0m 05.69s: Parse string is: OV:9055
0m 05.69s: Parse string is: BV:9051
0m 05.70s: Parse string is: S:7ecf039e783e1ca7528cb070ea4a86aa
0m 05.99s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 05.99s: End check info.
0m 06.00s: Init GPU settings sucessful.
0m 06.00s: CommmandLine:
0m 16.81s: Begin init preview play engine.
0m 16.81s: Init DirectShow engine successful.
0m 18.76s: Init burn engine successful.
0m 44.81s: opening drive F
0m 44.81s: opened i/o
0m 44.82s: got media type 4
0m 45.15s: got max lba 3216767
0m 45.16s: got disc type 10
0m 45.20s: type DVD-VIDEO
0m 45.21s: volume label HANSEL_GRETEL_WITCH_HUNTERS
0m 45.33s: internal path F:/VIDEO_TS/
0m 45.37s: got copyright 1 f6
0m 47.11s: got udf/iso
0m 51.74s: got discinfo
0m 51.76s: pathplayer enabled
0m 51.84s: button: vts_2 menu_0 pgc_1 cell_1 sector_0 count_3
0m 51.93s: button: vts_0 menu_1 pgc_35 cell_1 sector_1243 count_25
0m 54.68s: button: vts_4 menu_1 pgc_12 cell_1 sector_4819 count_4
1m 21.16s: button: vts_4 menu_1 pgc_13 cell_1 sector_11468 count_4
1m 21.25s: button: vts_4 menu_1 pgc_14 cell_1 sector_23191 count_10
1m 21.59s: button: vts_4 menu_1 pgc_5 cell_1 sector_22662 count_12
1m 21.65s: button: vts_4 menu_1 pgc_5 cell_2 sector_22780 count_12
1m 21.72s: button: vts_4 menu_1 pgc_5 cell_3 sector_22898 count_12
1m 38.37s: css adjustment
1m 38.49s: failed to send challenge: sensekey 00 asc 00 acsq 00
1m 38.72s: css adjustment
1m 41.41s: got dvdinfo
1m 41.46s: opened dvd
2m 44.30s: DVD Copy
2m 44.30s: Source: F:/
2m 44.30s: SourceSize: 28828 MB
2m 44.30s: OutputSize: 4300 MB
33m 01.76s: opening drive F
33m 01.81s: opened i/o
33m 01.82s: got media type 5
33m 01.83s: got max lba 0
33m 03.59s: Burn data size is: 4300
33m 03.59s: Burn disc space is: 4488
33m 04.14s: burn folder C:\Users\Pat\Documents\DVDFab9\Temp\FullDisc\HANSE L_GRETEL_WITCH_HUNTERS\ with VSO
53m 45.09s: opening drive F
53m 54.16s: opened i/o
53m 54.16s: got media type 5
53m 54.54s: got max lba 2202495
53m 54.57s: got disc type 10
53m 54.61s: type DVD-VIDEO
53m 54.62s: volume label HANSEL_GRETEL_WITCH_HUNTERS
55m 46.85s: opening drive F
55m 52.77s: opened i/o
56m 00.32s: got max lba 2202495
56m 00.32s: got disc type 10
56m 00.38s: internal path F:/VIDEO_TS/
56m 00.39s: failed to read disc key: sensekey 00 asc 00 acsq 00
56m 00.60s: failed to read disc key: sensekey 00 asc 00 acsq 00
56m 00.81s: failed to read disc key: sensekey 00 asc 00 acsq 00
56m 01.01s: got copyright 0 0
56m 04.01s: got udf/iso
56m 47.08s: user cancelled
56m 47.08s: init disc file system: 325 - 1197
56m 47.09s: got discinfo
56m 47.10s: failed to open 1
58m 07.91s: opening drive F
58m 07.92s: opened i/o
58m 07.93s: got media type 5
58m 08.42s: got max lba 2202495
58m 08.46s: got disc type 10
58m 08.53s: type DVD-VIDEO
58m 08.54s: volume label HANSEL_GRETEL_WITCH_HUNTERS
58m 08.64s: internal path F:/VIDEO_TS/
58m 08.65s: failed to read disc key: sensekey 00 asc 00 acsq 00
58m 08.87s: failed to read disc key: sensekey 00 asc 00 acsq 00
58m 09.07s: failed to read disc key: sensekey 00 asc 00 acsq 00
58m 09.27s: got copyright 0 0
58m 10.08s: got udf/iso
58m 21.09s: user cancelled
58m 21.09s: init disc file system: 325 - 1197
58m 21.10s: got discinfo
58m 21.10s: failed to open 1

[Legaleagle2]

The movies do record to a HDD and play. If the issue with burning is too fast, what speed below recommended should be tried?

[signals]

A good rule-of-thumb is to burn at half the maximum rated speed of your blank media, generally at 8X for single layer blanks, or half the rated burn speed of your drive, whichever is slower. You will get better burn results with quality media, such as Verbatim.

The errors on the Hansel and Gretel disc may be a new protection, I don't have this title to test. Let's see what others experience with it.

[Mr Fixit]

Signals, I backed this movie up with Fab 8226, main movie only, If I can remember I didnot have any problems with it !!! always use Verbatim disks and burn at half the rated speed of the media, seems to work for me.. Hope this helps...

[signals]

Thanks for the feedback, fixit. I got the combo pack with the DVD today and will try it also. The logs looked like it was opening OK.

[signals]

Legaleagle

Copied fine for me. The combo pack comes with the theatrical version, not sure if it is the same disc as the DVD-only package.

[Legaleagle2]

I tried a different movie - Dead Man Down - in two trials. One, I used a Verbatim disc and slowed the burn speed to 4x from "recommended". The result was fine - no freezing and no cut off. Two, I used a big online seller's generic disc and slowed the burn speed to 4x. The result was a chopped disc where the previews were cut off and the movie only played if one pressed "play" repeatedly to start. So the disc selection does make a difference. Lesson learned.

[signals]

Glad it is all sorted out now. With quality media like Verbatim you may try inching the speed back up and checking the results, you may be able to reduce the time spent burning.