Not working

[SSCR]

Okay so I have been using V9.1.2.5 for awhile with no real issues. Today it will not let me back up a DVD at all. It reads the DVD no problem, but when I try to change to destination to my C drive it just gives me the hour glass and freezes. What am I doing wrong????

[SSCR]

I should mention that I'm using Windows 7 and earlier versions work fine, just not the latest one.

[SSCR]

Okay I had to use 8.2.3.0 but it worked with no problems. I tried the 9.1.2.5 again and when I click on anything I just get the spinning windows hourglass. This forum is great but who can I speak to about this problem. It is very frustrating, it was working fine before but now I can't get it to simply back up a DVD to a file on my C drive where I stream from.

[CBR929]

Hi SSCR
Have you tried uninstalling Fab, cleaning the registry then installing the latest version found here ???
CBR929

[SSCR]

Hey CBR, we both use motorcycles we owned for our names huh? Anyways, I did delete it and redownload it but that didn't work. How do I delete the registry?

[signals]

You don't delete it, you run a registry cleaner after uninstalling DVDFab. You may just need to reboot your PC. This is not a normal problem and may be related to a conflict with some other software or drivers that you have installed. I also have Win 7 Pro and have had no similar problems.

[SSCR]

I used a registry cleaner did a reboot and still doesn't work. The only other programs I really have on here are Turbo Tax, ITunes and that's about it. I can keep using an earlier version with no problems. I need help, otherwise this program is useless to me.

[signals]

Please install v9.1.2.6 or later over the top of whatever you currently have installed. Install using the ...As Administrator.. option in the windows context menu. Please let it install to all default locations. With no discs in any optical drive, start v9.1.2.6, wait about 30-45 seconds, then close it (if it opened). Go to the (user)\Documents\DVDFab\Log folder and open the dvdfab_internal.log file using Notepad. Scroll to the end of the file and see if there is a log session for v9.1.2.6; if yes, copy and paste it into a post. Use the Manage Attachments button below the post editing window and attach (upload) the fabcheck_internal.log file. It would also be helpful to know something more about your PC, such as type of network, CPU type and the brand of antivirus you are currently using.

Do you have ImgBurn installed?

[SSCR]

Okay followed your instructions...

DVDFab 9.1.2.7 (2014/02/15 03:38:38)

0m 00.03s: Init Public log : enabled.
0m 00.03s: Init Private log : finish.
0m 00.03s: App info: 2014-2-15
0m 00.04s: App info: 9.1.2.7 9127 Beta
0m 00.04s: Init CrashReportSettings : disabled.
0m 00.04s: Init DVDInfo_Log : enabled.
0m 00.14s: Profile Manager :: Begin Load Profile
0m 00.15s: Qt Translator file load success
0m 00.15s: App info: client type 2.
0m 00.17s: Fabplay load: preload successful.
0m 00.23s: Fabplay load: Load successful.
0m 00.24s: Init process: Transfer settings successful.
0m 00.24s: info: fabcheck logpath= C:/Users/Don/Documents/DVDFab9/Log/
0m 00.26s: fab_check_gpu is running ...
0m 00.81s: fab_check_gpu run successful
0m 00.82s: info: recommand= 8192, Shrink support= 1, enable= 0, cuda_cap= 0 , cpu_count= 3
0m 00.82s: GPU check: GPUAccelerate-12345
0m 00.82s: GPU check: GPUAccelerate setting-8192, 8248
0m 00.82s: GPU check: CUDA cap-0
0m 00.82s: GPU check: Support coreavc decode-0
0m 00.82s: GPU check: Lighting shrink status-1, 0
0m 00.82s: GPU check: Graphics info 1: NVIDIA GeForce 8400 GS : 5.0 : 1.1
0m 00.84s: Init process: Load config successful.
0m 00.84s: Init process: Windows os type is 13.
0m 00.84s: Init process: command line in is
0m 01.02s: Reg check: Option check status-Failed
0m 01.02s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:0:0 )-( DVD to Mobile:0:0 )-( Blu-ray to Blu-ray:0:0 )-( Blu-ray to Mobile:0:0 )-( File to Mobile:0:0 )-( Blu-ray to DVD:0:0 )-( File to DVD:0:0 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:0 )-( 2D to 3D:0:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 01.02s: App info: language type ENU.
0m 01.02s: Reg check: Start get sys number.
0m 01.04s: Reg check: Serial number is: c8-60-00-5b-30-96
0m 01.04s: Reg check: Connect type is: 0
0m 01.96s: Profile Manager :: End Load Profile
0m 02.02s: Reg check: Times of connecting error is: 0
0m 02.02s: Reg check: Parse string: ( 2:1408667690 )( 1:0 )( 11:0 )( OV:9125 )( BV:9127 )( S:3e5f72bd6065312fe3c56fd9de7617c8
0m 02.05s: Reg check: thread exit normal.
0m 02.10s: Reg check: Option check status-NewWork
0m 02.10s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:0:0 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 02.10s: Reg check: connect successful and result code is 1.
0m 02.10s: Reg check: End check info.
0m 02.12s: Init process: Init GPU settings successful.
0m 03.29s: Init preview: Begin init preview play engine.
0m 04.52s: Init preview: Init internal engine successful.
0m 05.22s: Burn engine: start init.
0m 05.54s: Burn engine: engine type-0.
0m 05.54s: Burn engine: writer count 1.
0m 05.54s: Burn engine: 0- D:\ [ATAPI DVD A DH24AYL ZP5Y (Ide)].
0m 05.54s: Burn engine: end init.
0m 06.77s: Init process: Init setting page successful.
0m 14.48s: UI manager: switch to Copy mode.
0m 15.76s: Init process: init main ui successful.
0m 16.23s: Init process: show main ui successful.
0m 16.24s: DriveX msg: Init driveX D with I/O mode: 0
0m 16.53s: opening drive D
0m 16.58s: opened i/o
1m 10.64s: Exit process: stop running.
1m 10.64s: Exit process: preview pfn_releaseplayer end
1m 10.68s: Exit process: preview pfn_deinit end
1m 10.69s: Exit process: preview FreeLibrary end

And I do use ImgBurn. Thanks

[signals]

SSCR

Did this version start up correctly? If not, please attach the other log I requested.

[SSCR]

After I posted the logs I tried 9.1.2.7 and it worked! For some reason it saved "desktop" before the title of the movie but it still worked. I don't burn discs and just save them to my NAS. Either way it worked, do you want logs for that also?

[SSCR]

DVDFab 9.1.2.7 (2014/02/15 03:43:32)

0m 00.01s: Init Public log : enabled.
0m 00.01s: Init Private log : finish.
0m 00.01s: App info: 2014-2-15
0m 00.01s: App info: 9.1.2.7 9127 Beta
0m 00.01s: Init CrashReportSettings : disabled.
0m 00.01s: Init DVDInfo_Log : enabled.
0m 00.12s: Profile Manager :: Begin Load Profile
0m 00.12s: Qt Translator file load success
0m 00.12s: App info: client type 2.
0m 00.14s: Fabplay load: preload successful.
0m 00.20s: Fabplay load: Load successful.
0m 00.20s: Init process: Transfer settings successful.
0m 00.20s: info: fabcheck logpath= C:/Users/Don/Documents/DVDFab9/Log/
0m 00.21s: fab_check_gpu is running ...
0m 00.37s: fab_check_gpu run successful
0m 00.37s: info: recommand= 8192, Shrink support= 1, enable= 0, cuda_cap= 0 , cpu_count= 3
0m 00.37s: GPU check: GPUAccelerate-12345
0m 00.37s: GPU check: GPUAccelerate setting-8192, 8248
0m 00.37s: GPU check: CUDA cap-0
0m 00.37s: GPU check: Support coreavc decode-0
0m 00.37s: GPU check: Lighting shrink status-1, 0
0m 00.37s: GPU check: Graphics info 1: NVIDIA GeForce 8400 GS : 5.0 : 1.1
0m 00.37s: Init process: Load config successful.
0m 00.37s: Init process: Windows os type is 13.
0m 00.37s: Init process: command line in is
0m 00.45s: Reg check: Parse string: ( 2:1408667690 )( 1:0 )( 11:0 )( OV:9125 )( BV:9127 )( S:3e5f72bd6065312fe3c56fd9de7617c8 )
0m 00.45s: Reg check: Option check status-Local
0m 00.46s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:0:0 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.46s: App info: language type ENU.
0m 00.46s: Reg check: Start get sys number.
0m 00.46s: Init process: Init GPU settings successful.
0m 00.46s: Reg check: Serial number is: c8-60-00-5b-30-96
0m 00.46s: Reg check: Connect type is: 0
0m 00.67s: Init preview: Begin init preview play engine.
0m 01.55s: Init preview: Init internal engine successful.
0m 01.59s: Reg check: Times of connecting error is: 0
0m 01.60s: Reg check: Parse string: ( S:9ee71d7692968a13dc9d297fc1d0b97c
0m 01.60s: Reg check: Option check status-NewWork
0m 02.11s: Profile Manager :: End Load Profile
0m 02.36s: Burn engine: start init.
0m 02.44s: Burn engine: engine type-0.
0m 02.44s: Burn engine: writer count 1.
0m 02.44s: Burn engine: 0- D:\ [ATAPI DVD A DH24AYL ZP5Y (Ide)].
0m 02.44s: Burn engine: end init.
0m 03.59s: Init process: Init setting page successful.
0m 10.73s: UI manager: switch to Copy mode.
0m 11.51s: Init process: init main ui successful.
0m 11.57s: Init process: show main ui successful.
0m 11.57s: DriveX msg: Init driveX D with I/O mode: 0
0m 23.64s: opening drive D
0m 23.64s: opened i/o
0m 23.70s: got media type 4
0m 23.99s: got max lba 3872644
0m 24.00s: got disc type 10
0m 24.06s: type DVD-VIDEO
0m 24.06s: volume label ALL_IS_LOST
0m 24.06s: DriveX msg: add media in driveX D.
0m 24.06s: DriveX msg: send open media msg to thread for driveX D.
0m 24.08s: Source manager: add source id 0.
0m 24.10s: Open blu-ray disc expired time: 215811
0m 24.10s: internal path D:/VIDEO_TS/
0m 24.12s: got copyright 1 fe
0m 24.36s: got udf/iso
0m 25.43s: got discinfo
0m 25.44s: pathplayer enabled
0m 27.68s: button: vts_1 menu_1 pgc_20 cell_1 sector_6066 count_4
0m 32.28s: button: vts_1 menu_1 pgc_20 cell_2 sector_35363 count_4
0m 32.42s: button: vts_1 menu_1 pgc_21 cell_1 sector_66144 count_9
0m 32.78s: button: vts_1 menu_1 pgc_22 cell_1 sector_66204 count_9
0m 32.96s: button: vts_1 menu_1 pgc_25 cell_1 sector_27 count_6
0m 33.23s: button: vts_1 menu_1 pgc_26 cell_1 sector_89 count_10
0m 34.41s: button: vts_1 menu_1 pgc_23 cell_1 sector_66261 count_9
0m 34.45s: button: vts_1 menu_1 pgc_24 cell_1 sector_66319 count_9
0m 43.41s: got dvdinfo
0m 43.41s: opened dvd
0m 43.41s: Source manager: open successful.
0m 43.59s: Work manager: create DVD mainmoive work 0 with source 0 and uiinfo 0.
1m 09.25s: UILog:OnMsgToolbar_Start
1m 09.25s: UILog:Msg Start : ready start
1m 09.25s: UILog:Msg Start : start test run work
1m 09.27s: UILog:right button to null, work falg = -1
1m 09.28s: UILog:Msg Start : run work
1m 09.28s: UILog:Run current Work.
1m 09.28s: UILog:Begin work copy or converter.
1m 09.28s: UILog:start running at thread.
1m 09.29s: UILog:return flag at start running at thread ok.
1m 09.37s: UILog:MsgWork:WorkStatus_Start
1m 09.40s: DVD Copy
1m 09.40s: Source: D:/
1m 09.40s: SourceSize: 7399 MB
1m 09.40s: OutputSize: 8100 MB
8m 41.97s: UILog:MsgWork:WorkStatus_Start
8m 42.03s: build iso from C:\Users\Don\Documents\DVDFab\Temp\MainMovie\ALL_I S_LOST\ with VSO
8m 42.18s: DriveX msg: remove media in driveX D.
16m 01.90s: UILog:MsgWork:current work finish : 3
16m 01.96s: UILog:Run Work to end.
16m 01.96s: connect 0 : start.
16m 02.69s: connect 0 : 1:1
90m 34.37s: opening drive D
90m 34.37s: opened i/o
90m 34.37s: got media type 4
90m 35.87s: got max lba 3872644
90m 35.90s: got disc type 10
90m 35.97s: type DVD-VIDEO
90m 35.97s: volume label ALL_IS_LOST
90m 35.97s: DriveX msg: add media in driveX D.
90m 35.97s: DriveX msg: send open media msg to thread for driveX D.
297m 02.96s: Source manager: add source id 1.
297m 03.01s: Open blu-ray disc expired time: 215811
297m 03.01s: opening drive D
297m 07.08s: opened i/o
297m 12.79s: Source manager: open failed, delete source id 1.
297m 19.09s: Exit process: stop running.
297m 19.19s: Exit process: preview pfn_releaseplayer end
297m 19.23s: Exit process: preview pfn_deinit end
297m 19.40s: Exit process: preview FreeLibrary end

[SSCR]

Signals, I put the destination to my C drive, can you see why it would put "desktop" in the title from the logs? Also it initiated ImgBurn even though I was just saving it to a drive. ImgBurn prompted me that "no writable media" was present, which it wasn't since I was saving to a hard drive. Is there a way I can correct this also? I normally don't burn to discs unless I'm sacred my kids will scratch the original on a car trip but like to have the option in case the orginal get destroyed. Thanks!

[Dora]

Signals, I put the destination to my C drive, can you see why it would put "desktop" in the title from the logs? Also it initiated ImgBurn even though I was just saving it to a drive. ImgBurn prompted me that "no writable media" was present, which it wasn't since I was saving to a hard drive. Is there a way I can correct this also? I normally don't burn to discs unless I'm sacred my kids will scratch the original on a car trip but like to have the option in case the orginal get destroyed. Thanks!

Your burn tools is set ImgBurn, copy iso to C drive should initiated ImgBurn but should not burn media.
If you would like don`t run Imgburn change common settings->Drives ->DVD Write -> VSO
Make sure destination is correct. Try creat new folder and selected to save.
Is it still would put "desktop" ?
I could not reproduce it.

[signals]

SSCR

If you want to write the output to a HDD, you must select a folder where you want DVDFab to place the output (where it says "click here" in the attached capture). If you want to burn to disc, select your optical drive from the list, it should be at the top. DVDFab should not start a burn engine if you select a folder or ISO for output. Again, you must select a folder, not just a drive, as the output location. I put all of mine in a folder named VIDEO.