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    Love & Mercy

    Read failure at start up. Disc plays ok.

    #2
    please post the dvdfab internal log files.

    Comment


      #3
      log file

      0m 00.12s: Init Public log : enabled.
      0m 00.12s: Init Private log : finish.
      0m 00.12s: App info: 2015-5-20
      0m 00.12s: App info: 9.2.0.1 9201 Official
      0m 00.12s: Init CrashReportSettings : enabled.
      0m 00.12s: Init DVDInfo_Log : enabled.
      0m 00.12s: Init Qt_Log : disabled.
      0m 00.20s: Profile Manager :: Begin Load Profile
      0m 00.21s: Qt Translator file load success
      0m 00.21s: App info: client type 10.
      0m 00.23s: MobilePlay load: preload successful.
      0m 00.29s: MobilePlay load: Load successful.
      0m 00.29s: Init process: Transfer settings successful.
      0m 00.29s: info: check logpath= C:/Users/Joel/Documents/DVDFab9/Log/
      0m 00.29s: info: _check_gpu is running ...
      0m 00.51s: info: check_gpu run successful
      0m 00.51s: info: recommand= 851968, Shrink support= 1, enable= 1, cuda_cap= 0 , cpu_count= 8
      0m 00.51s: GPU check: GPUAccelerate-851973
      0m 00.51s: GPU check: GPUAccelerate setting-851968, 851968
      0m 00.51s: GPU check: CUDA cap-0
      0m 00.51s: GPU check: Support coreavc decode-0
      0m 00.51s: GPU check: Lighting shrink status-1, 1
      0m 00.51s: GPU check: Graphics info 1: Intel(R) HD Graphics 3000 : 9.17.10.3347 : 4,2
      0m 00.53s: Init process: Load config successful.
      0m 00.53s: Init process: Windows os type is 64bit System Windows 7.
      0m 00.53s: Init process: command line in is
      0m 00.59s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( OV:9201 )( BV:9197 )( S:217a1d6f2371667c6295ec636c7e0304 )
      0m 00.59s: Reg check: Option check status-Local
      0m 00.59s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
      0m 00.59s: App info: language type ENU.
      0m 00.59s: App info: Install path C:/Program Files (x86)/DVDFab 9 US/
      0m 00.59s: Reg check: Start get sys number.
      0m 00.59s: Export Blu-ray source information report : enabled
      0m 00.59s: Init process: Init GPU settings successful.
      0m 00.59s: Reg check: Serial number is: 00-00-00-4a-01-00:74-e5-0b-56-2b-d7:74-e5-0b-56-2b-d7:74-e5-0b-56-2b-d6:f0-de-f1-a9-40-2a:e4-d5-3d-df-9f-e8
      0m 00.59s: connect plugin info : start.
      0m 00.59s: Reg check: Connect type is: 0
      0m 01.04s: Profile Manager :: End Load Profile
      0m 01.48s: connect plugin info : 1:1
      0m 01.62s: Reg check: Times of connecting error is: 0
      0m 01.63s: Reg check: Parse string: ( S:c3d075ec823ea43fb3ffab87ad0a62cf
      0m 01.63s: Reg check: Option check status-NewWork
      0m 01.87s: Init preview: Begin init preview play engine.
      0m 01.87s: Init preview: Begin init preview play engine(Internal).
      0m 02.06s: Init preview: Init internal engine successful.
      0m 02.61s: Burn engine: start init.
      0m 02.61s: Burn engine: set log folder.
      0m 02.61s: DVD: init read settings.
      0m 02.61s: DVD: init write settings.
      0m 02.62s: DVD: DVDInfo_SetDvdrBlocks size = 2201600
      0m 02.62s: DVD: after DVDInfo_SetDvdrBlocks
      0m 02.74s: DVD: after SetBurnEngine, Burn Type = 2
      0m 02.74s: DVD: after init write settings.
      0m 02.74s: DVD: finish init write settings.
      0m 02.74s: BD: init read settings.
      0m 02.74s: BD: init write settings.
      0m 02.74s: bd set region A
      0m 02.74s: Burn engine: config engine type-2 begin.
      0m 02.74s: Burn engine: config engine type-2 end.
      0m 02.74s: Burn engine: writer count 2.
      0m 02.74s: Burn engine: 0- E:\ [TSSTcorp CDDVDW SE-208DB TS03 (Usb)].
      0m 02.74s: Burn engine: 1- F:\ [MATSHITA DVD-RAM UJ8B1AS 8.21 (Ide)].
      0m 02.74s: Burn engine: end init.
      0m 03.23s: Init process: Init setting page successful.
      0m 03.24s: QtLog Mode = false
      0m 03.24s: Show ProductsInfo Dlg 2
      0m 17.49s: Show UI Step 2
      0m 17.83s: Show UI Step 3
      0m 17.83s: Start show MainUI.
      0m 17.83s: UI manager: switch to Copy mode.
      0m 18.84s: Init process: init main ui successful.
      0m 19.18s: Plugin Info : 1 exits flag = false plugin path = C:/Program Files (x86)/DVDFab 9 US/Plugins\VideoDownload.xml
      0m 19.20s: Init process: show main ui successful.
      0m 19.20s: DriveX msg: Init driveX E with I/O mode: 0
      0m 19.20s: DriveX msg: Init driveX F with I/O mode: 0
      0m 19.46s: opening drive E
      0m 19.49s: opened i/o
      0m 19.51s: Source managerpen source flag:1,1,1,1,1
      0m 19.51s: opening drive F
      0m 19.51s: opened i/o
      0m 19.52s: Source managerpen source flag:1,1,1,1,1
      0m 19.52s: Source managerpen source flag:1,1,1,1,1
      1m 12.79s: allow_test : false
      2m 02.07s: Exit process: stop running.
      2m 02.07s: Exit process: preview pfn_releaseplayer end
      2m 02.08s: Exit process: preview pfn_deinit end
      2m 02.09s: Exit process: preview FreeLibrary end
      2m 02.09s: Exit process: finish MainUI.
      2m 02.14s: Exit process: finish FreePref.
      2m 02.14s: Exit process: finish AVEditWrap Release.
      0m 00.04s:

      Comment


        #4
        update your dvdfab version to the latest version (9.2.1.0)
        your version is out of date. and check and see if you have pathplayer
        set to (always enabled).

        Comment


          #5
          That did the trick. I actually checked for an update from within the program and my version was the latest "official" version. Thanks!

          Comment


            #6
            love & Mercy

            Originally posted by jrsjr View Post
            Read failure at start up. Disc plays ok.
            i am having same problem, it won't open, keeps coming up with message to abbort or ignore, and it just won't open. i am running .6 version but i did download the latest but when i try and install it doesnt go thru usual menu of: do i accept terms, language, etc? not sure what to do except wait for next update???? help please

            Comment


              #7
              ?? Are you saying the latest version will not install? Download the full installer from the link in the forum, then run it using the "As Administrator" option. If it still does not open the disc, attach the internal log session, instructions for this are linked in my sig, below.
              Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
              Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

              Comment


                #8
                @jrsjr, you are using the old DVDFab US version, please re-download DVDFab from dvdfab.cn and try again.

                Wilson
                Please post your logs the default location is:
                For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                Please use attachment button and attach your most recent, Internal log and post right here.
                If it's the burning issue, please also attach burn log.

                Thanks!

                Comment


                  #9
                  Love & Mercy

                  I too am getting a read error.

                  Using V. 9.2.0.8

                  Fix coming soon? Please advise.

                  Comment


                    #10
                    Just downloaded 9.2.1.0 and installed.

                    Still having the same read error.

                    Comment


                      #11
                      Hi All,
                      This title (R1,US) has been tested by the staff and works perfectly using a registered version (not HD Decrypter) of v9.2.1.1 Beta and with PathPlayer set to Always Enable. If your version does not work under the conditions above, please send me a PM telling me the country where you are located and the source of the disc.
                      Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                      Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

                      Comment


                        #12
                        Unable to update to 9.2.1.0

                        I have 9.2.0.1. The "check for updates" tab says I have the current version.

                        Comment


                          #13
                          Originally posted by lpm@golfesp.com View Post
                          I have 9.2.0.1. The "check for updates" tab says I have the current version.

                          You are using the old DVDFab US version, Please uninstall the old version download the latest version from dvdfab.cn.

                          Wilson
                          Please post your logs the default location is:
                          For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                          For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                          Please use attachment button and attach your most recent, Internal log and post right here.
                          If it's the burning issue, please also attach burn log.

                          Thanks!

                          Comment


                            #14
                            Originally posted by vikgod View Post
                            i am having same problem, it won't open, keeps coming up with message to abbort or ignore, and it just won't open. i am running .6 version but i did download the latest but when i try and install it doesnt go thru usual menu of: do i accept terms, language, etc? not sure what to do except wait for next update???? help please
                            i had to go back 5 or 6 versions prior and reload everything, then update it, then it worked to make my back up

                            Comment

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