New DVDFab v.9.2.1.4 Won't Install ?

[Burner1]

Hi Guy's,
Just opened DVDfab 9.2.1.2 and asks If I want to update from v. 9.2.1.2 to 9.2.1.4
I click update it downloads it and says it's done yet when I re-open DVDFab
it's the same version 9.2.1.2 not the newest official release? any one got an answer?
Thanks All
Burner1

Here is my log file, I tried also to back up my newest movie "Home Sweet Hell" DVD
stops at about 48% and says failed to read?

Log File:

DVDFab 9.2.1.2 (2015/09/25 08:05:03)

0m 00.01s: Init Public log : enabled.
0m 00.01s: Init Private log : finish.
0m 00.01s: App info: 2015-9-21
0m 00.01s: App info: 9.2.1.2 9212 Official
0m 00.01s: Init CrashReportSettings : enabled.
0m 00.01s: Init DVDInfo_Log : enabled.
0m 00.01s: Init Qt_Log : disabled.
0m 00.07s: Profile Manager :: Begin Load Profile
0m 00.07s: Qt Translator file load success
0m 00.07s: App info: client type 2.
0m 00.07s: MobilePlay load: preload successful.
0m 00.12s: MobilePlay load: Load successful.
0m 00.12s: Init process: Transfer settings successful.
0m 00.12s: info: check logpath= C:/Users/Steve/Documents/DVDFab9/Log/
0m 00.14s: info: _check_gpu is running ...
0m 00.25s: info: check_gpu run successful
0m 00.25s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8
0m 00.25s: GPU check: GPUAccelerate-12351
0m 00.25s: GPU check: GPUAccelerate setting-8248, 8248
0m 00.25s: GPU check: CUDA cap-1
0m 00.25s: GPU check: Support coreavc decode-0
0m 00.25s: GPU check: Lighting shrink status-1, 1
0m 00.25s: GPU check: Graphics info 1: NVIDIA GeForce GT 640 : 9.18.13.4465 : 3.0
0m 00.25s: Init process: Load config successful.
0m 00.25s: Init process: Windows os type is 64bit System Windows 8.
0m 00.25s: Init process: command line in is
0m 00.29s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 1:0 )( 50:1 )( OV:9214 )( BV:9211 )( S:f267c629d7ee4993ef8739841f092e1f )
0m 00.29s: Reg check: Option check status-Local
0m 00.29s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.29s: App info: language type ENU.
0m 00.29s: App info: Install path C:/Program Files (x86)/DVDFab 9/
0m 00.29s: Reg check: Start get sys number.
0m 00.29s: Export Blu-ray source information report : enabled
0m 00.29s: Reg check: Serial number is: 40-e2-30-13-78-cf:42-e2-30-11-94-ce:40-e2-30-11-94-ce
0m 00.29s: Reg check: Connect type is: 0
0m 00.29s: Init process: Init GPU settings successful.
0m 00.29s: connect plugin info : start.
0m 00.62s: Profile Manager :: End Load Profile
0m 00.68s: connect plugin info : 1:1
0m 00.81s: Reg check: Times of connecting error is: 0
0m 00.81s: Reg check: Parse string: ( S:4a00d539d4c7332dce2702b6e3a6657a
0m 00.82s: Reg check: Option check status-NewWork
0m 00.98s: Init preview: Begin init preview play engine.
0m 00.98s: Init preview: Begin init preview play engine(Internal).
0m 01.15s: Init preview: Init internal engine successful.
0m 01.55s: Burn engine: start init.
0m 01.55s: Burn engine: set log folder.
0m 01.55s: DVD: init read settings.
0m 01.55s: DVD: init write settings.
0m 01.55s: DVD: DVDInfo_SetDvdrBlocks size = 2201600
0m 01.55s: DVD: after DVDInfo_SetDvdrBlocks
0m 01.59s: DVD: after SetBurnEngine, Burn Type = 0
0m 01.59s: DVD: after init write settings.
0m 01.59s: DVD: finish init write settings.
0m 01.59s: BD: init read settings.
0m 01.59s: BD: init write settings.
0m 01.59s: bd set region A
0m 01.59s: Burn engine: config engine type-0 begin.
0m 01.59s: Burn engine: config engine type-0 end.
0m 01.59s: Burn engine: writer count 1.
0m 01.59s: Burn engine: 0- E:\ [hp DVD A DH16AESH 3HH6 (Scsi)].
0m 01.59s: Burn engine: end init.
0m 02.00s: Init process: Init setting page successful.
0m 02.00s: QtLog Mode = false
0m 02.00s: Show UI Step 2
0m 02.22s: Show UI Step 3
0m 02.22s: Start show MainUI.
0m 02.22s: UI manager: switch to Copy mode.
0m 02.77s: Init process: init main ui successful.
0m 03.03s: Init process: show main ui successful.
0m 03.03s: DriveX msg: Init driveX E with I/O mode: 0
0m 05.42s: opening drive E
0m 05.42s: opened i/o
0m 05.43s: Source managerpen source flag:1,1,1,1,1
0m 05.43s: Source managerpen source flag:1,1,1,1,1

[norsk59]

same here it says there is an update when i open it i have tried 3 times now
i have attached the update log

[Burner1]

DVDFab Update problem

I just downloaded the new version 9.2.1.4 from the site and installed it, it installed perfectly, but would not auto update correctly.
Try it, I'm sure it works!
Take care
Burner1

[apollo13]

DVDFab9214

i just installed this update!

IT WILL NOT OPEN!!!


Ty
apollo13

[90312]

I always do a clean uninstall of the previous version, I just do. I downloaded, installed and it works a treat.

[signals]

Installed fine for me also. It should not prompt you to update, it did not for me. Ignore if it does. If it does not open, re-download it and run it As Administrator. Do the download from the link in the forum, not from the internal link inside DVDFab.

[apollo13]

also clean install


apollo13

[october262]

also clean install


apollo13

try running a good registry cleaner and re download a fresh copy
of the dvdfab installer and try again. make sure to install
"as administrator"

[apollo13]

Did also the above.

Used CCleaner

apollo13

[october262]

Did also the above.

Used CCleaner

apollo13

maybe try to install it in a completely different directory??