Says it copies successfully, but does not

[c21jgarner]

Made a copy of SPY and it said it copied successfully but when I try to play the copy the computer is saying it is blank. Any idea why?

[october262]

please attach the dvdfab internal log files.
also include the burn log as well.

[c21jgarner]

I figured it out, thank you!

[Harrys]

I figured it out, thank you!

What was it? I'm having the same problem.

[signals]

Post the DVDFab internal log session for this title.

[misslaine7]

Said it copied, shows title but won't play

Tried to copy Monkey Kingdom
Here's the internal log file:

DVDFab 9.2.1.5 (2015/10/14 15:25:14)

0m 00.03s: Init Public log : enabled.
0m 00.03s: Init Private log : finish.
0m 00.03s: App info: 2015-9-28
0m 00.03s: App info: 9.2.1.5 9215 Official
0m 00.04s: Init CrashReportSettings : enabled.
0m 00.04s: Init DVDInfo_Log : enabled.
0m 00.04s: Init Qt_Log : disabled.
0m 00.15s: Profile Manager :: Begin Load Profile
0m 00.15s: Qt Translator file load success
0m 00.15s: App info: client type 2.
0m 00.17s: MobilePlay load: preload successful.
0m 00.23s: MobilePlay load: Load successful.
0m 00.23s: Init process: Transfer settings successful.
0m 00.23s: info: check logpath= C:/Users/Elaine/Documents/DVDFab9/Log/
0m 00.26s: info: _check_gpu is running ...
0m 00.53s: info: check_gpu run successful
0m 00.53s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 8
0m 00.53s: GPU check: GPUAccelerate-3
0m 00.53s: GPU check: GPUAccelerate setting-0, 0
0m 00.53s: GPU check: CUDA cap-0
0m 00.53s: GPU check: Support coreavc decode-0
0m 00.53s: GPU check: Lighting shrink status-0, 0
0m 00.53s: GPU check: Graphics info 1: ATI Radeon HD 5700 Series : 8.850.0.0 :
0m 00.54s: Init process: Load config successful.
0m 00.54s: Init process: Windows os type is 64bit System Windows 7.
0m 00.54s: Init process: command line in is
0m 00.60s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 1:0 )( OV:9215 )( BV:9216 )( S:37d8c4864944a09c639e6283909c06ad )
0m 00.62s: Reg check: Option check status-Local
0m 00.62s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.62s: App info: language type ENU.
0m 00.62s: App info: Install path C:/Program Files (x86)/DVDFab 9/
0m 00.63s: Reg check: Start get sys number.
0m 00.63s: Export Blu-ray source information report : enabled
0m 00.63s: Reg check: Serial number is: 00-10-18-00-00-00:c6-cb-38-4c-c3-47:c0-cb-38-4c-c3-47
0m 00.63s: Init process: Init GPU settings successful.
0m 00.63s: Reg check: Connect type is: 0
0m 00.63s: connect plugin info : start.
0m 01.01s: Profile Manager :: End Load Profile
0m 01.85s: connect plugin info : 1:1
0m 01.96s: Reg check: Times of connecting error is: 0
0m 01.98s: Reg check: Parse string: ( S:7252bffe61d7825e3ed45105af9c0f93
0m 01.98s: Reg check: Option check status-NewWork
0m 02.38s: Init preview: Begin init preview play engine.
0m 02.38s: Init preview: Begin init preview play engine(DirectShow).
0m 02.38s: Init preview: Init DirectShow engine successful.
0m 03.27s: Burn engine: start init.
0m 03.27s: Burn engine: set log folder.
0m 03.27s: DVD: init read settings.
0m 03.27s: DVD: init write settings.
0m 03.27s: DVD: DVDInfo_SetDvdrBlocks size = 2201600
0m 03.27s: DVD: after DVDInfo_SetDvdrBlocks
0m 03.41s: DVD: after SetBurnEngine, Burn Type = 0
0m 03.41s: DVD: after init write settings.
0m 03.41s: DVD: finish init write settings.
0m 03.41s: BD: init read settings.
0m 03.41s: BD: init write settings.
0m 03.41s: bd set region A
0m 03.43s: Burn engine: config engine type-0 begin.
0m 03.43s: Burn engine: config engine type-0 end.
0m 03.43s: Burn engine: writer count 2.
0m 03.43s: Burn engine: 0- D:\ [PLDS DVD+-RW DH-16ABS PD11 (Ide)].
0m 03.43s: Burn engine: 1- O:\ [HP DVD Writer 1270e HH22 (Usb)].
0m 03.43s: Burn engine: end init.
0m 04.60s: Init process: Init setting page successful.
0m 04.60s: QtLog Mode = false
0m 04.60s: Show UI Step 2
0m 05.00s: Show UI Step 3
0m 05.00s: Start show MainUI.
0m 05.02s: UI manager: switch to Copy mode.
0m 06.11s: Init process: init main ui successful.
0m 06.59s: Init process: show main ui successful.
0m 06.59s: DriveX msg: Init driveX D with I/O mode: 0
0m 06.59s: DriveX msg: Init driveX O with I/O mode: 0
0m 14.36s: opening drive D
0m 14.38s: opened i/o
0m 14.38s: Source managerpen source flag:1,1,1,1,1
0m 14.39s: opening drive O
0m 14.41s: opened i/o
0m 14.42s: Source managerpen source flag:1,1,1,1,1
0m 14.42s: Source managerpen source flag:1,1,1,1,1
3m 23.51s: UI manager: switch to Creator mode.
3m 25.97s: UI manager: switch to Convert mode.
3m 28.08s: UI manager: switch to Converter mode.
3m 29.51s: UI manager: switch to Copy mode.

Burn Log file:
2015-10-14 15:25:11 ---- ******************** Log session stop 14-Oct 15:25:11.552 PID 9324********************
2015-10-14 15:23:49 Info Disc ejected by user while parsing.
2015-10-14 15:23:45 Info Parsing disc ...
2015-10-14 15:21:51 Info WRITE SUCCESS: Disc written
2015-10-14 15:21:51 Info Finalization Time 00:00:15 - Total completion time 00:08:10
2015-10-14 15:21:35 Info Write finished in 00:07:54 - Finalization start here. Avg. burn rate 7.55
2015-10-14 15:14:13 Info Lead-in burning time (mS) 32372
2015-10-14 15:13:40 Info Write started 2202576 sectors to write
2015-10-14 15:13:40 Info Init success: DVD-R SAO
2015-10-14 15:13:40 Info Writing speed requested x8.0, effective x8.0
2015-10-14 15:13:39 Info Available write speed: 16x ,12x ,8x ,6x
2015-10-14 15:13:39 Info Media ID: CMC MAG. AM3
2015-10-14 15:13:39 Info Media type: DVD-R
2015-10-14 15:13:38 Info Scanned files #62, folder #2 - total size 4509640704 b. (4.20 Gb.)
2015-10-14 15:13:38 Info Inserted media type : DVD-R
2015-10-14 15:13:38 Info Write started
2015-10-14 15:13:36 Info Writable disc DVD-R inserted. Ready to write
2015-10-14 15:13:14 Info Parsing disc ...
2015-10-14 15:11:49 Info Disc ejected by user.
2015-10-14 15:02:14 Info Disc (DVD-ROM) not empty.
2015-10-14 15:02:12 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2015-10-14 15:02:12 Info Drive has Serial ATA physical interface
2015-10-14 15:02:12 Info New Drive selected : 0:0:0 - HP DVD Writer 1270e HH22 [O] (Usb)
2015-10-14 15:02:04 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2015-10-14 15:02:04 Info Drive has Serial ATA physical interface
2015-10-14 15:02:04 Info New Drive selected : 0:0:0 - HP DVD Writer 1270e HH22 [O] (Usb)
2015-10-14 15:02:04 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2015-10-14 15:02:04 Info Drive has Serial ATA physical interface
2015-10-14 15:02:04 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DH-16ABS PD11 [D] (Ide)
2015-10-14 15:02:04 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2015-10-14 15:02:04 Info Drive has Serial ATA physical interface
2015-10-14 15:02:04 Info New Drive selected : 0:0:0 - HP DVD Writer 1270e HH22 [O] (Usb)
2015-10-14 15:02:04 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2015-10-14 15:02:04 Info Drive has Serial ATA physical interface
2015-10-14 15:02:04 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DH-16ABS PD11 [D] (Ide)
2015-10-14 15:02:04 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2015-10-14 15:02:04 Info Drive has Serial ATA physical interface
2015-10-14 15:02:04 Info New Drive selected : 0:0:0 - HP DVD Writer 1270e HH22 [O] (Usb)
2015-10-14 15:02:04 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2015-10-14 15:02:04 Info Drive has Serial ATA physical interface
2015-10-14 15:02:04 Info New Drive selected : 0:1:0 - PLDS DVD+-RW DH-16ABS PD11 [D] (Ide)
2015-10-14 15:02:04 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2015-10-14 15:02:04 Info Drive has Serial ATA physical interface
2015-10-14 15:02:04 Info New Drive selected : 0:0:0 - HP DVD Writer 1270e HH22 [O] (Usb)
2015-10-14 14:59:54 Info Current Drive selected : 0:1:0 - PLDS DVD+-RW DH-16ABS PD11 [D] (Ide)
2015-10-14 14:59:54 Info Using Advanced SPTI interface
2015-10-14 14:59:54 Info System default language : English (United States)
2015-10-14 14:59:54 Info User default language : English (United States)
2015-10-14 14:59:54 Info DLL Version : 4.0.21.489
2015-10-14 14:59:54 Info DLL : C:\Program Files (x86)\DVDFab 9\vso_hwe.dll
2015-10-14 14:59:54 Info Version : 9.2.1.5
2015-10-14 14:59:54 Info ExeName : C:\Program Files (x86)\DVDFab 9\DVDFab.exe
2015-10-14 14:59:54 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2015-10-14 14:59:54 ---- ******************** Log session start 14-Oct 14:59:54.571 PID 9324********************

[signals]

The logs show no errors, but the DVDFab internal log is incomplete. Please copy and paste it into a text file and use the Manage Attachments button to upload it to the forum with your next post.