Movie failed to open

[qman7112]

Hi
I hope my problem is fixable
I got a message "movie failed to open check if its playable"
It is not listed in a log or I couldn't find it
Is there help
Thanks qman

[signals]

If you are having trouble finding the log session for a disc, please try these steps:

• Close DVDFab
• Using Windows Explorer, go to \Documents\DVDFab9 and highlight and delete the Log folder
• Open DVDFab and Select Copy mode
• Open DVDFab Common Settings->DVD->PathPlayer and set it to Always Enable
• Open DVDFab Common Settings->Drives and uncheck Enable Read Ahead Cache
• Place the disc in your optical drive
• Let it analyze until it stops or pops up a message (15-20 minutes max)

This procedure will produce a DVDFab internal log with only one log session. Remember to re-enable the Read Ahead Cache for optimum performance on other discs.

[qman7112]

movie failed to open

thanks for the reply
I forgot some information
the movie has been downloaded and I was making a backup
I did the steps you suggested nothing happened
that is why I went back to my message
sorry for the lack of thinking
qman