Can't Locate Main Feature--Rendition

[stonemind]

Can't locate the main feature movie file, using 7.0.9.0 and 7.0.8.7 to no avail. All I got were the Special Features, regardless of using FullDisc or MainMovie. Also tried Clone, but got files that were not playable. This is the third time that I have encountered identical problems. I gave up on previous occasions. But, this time I decided to put forward this issue for moderator help or developer upgrade. "Rendition" being backed up without success is a U.S. release. I suggest that moderators or developers, or both, get a copy of Rendition to duplicate the problems that I have encountered. Thanks,

[GregiBoy]

Is this DVD or BluRay?

[AGJ]

I suggest that moderators or developers, or both, get a copy of Rendition to duplicate the problems that I have encountered. Thanks,

Are you going to give us Moderators the money to purchase the said movie as we do not get paid for the work we do on the forum as we are just volunteers who donate our time to help fellow DVDFab users and to make sure the forum rules are followed. Let us know what GregiBoy asked and as well read what is listed below and post all info mentioned to your next post reply. Then we can help you figure this problem out

Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

The logs are simple text files that can be opened with Windows Notepad if you want to read them. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file. The log files can be attached to a post using the "Manage Attachments" button below the editing box.

dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

Other Information:

Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.

Posts with all the requested information will be answered first.

[stonemind]

Rendition --DVD, not BD

It is a DVD, not a BD. I copied onto HD first. I have been using d to d and B to B since May and this is a rare problem that I have encountered 3 times so far, all DVDs. I am very new and stoneaged, not tech savvy, but have managed to learn just enough to get done what I need so far, although pretty soon I may have need further help.

If you need any further info, please teach me how to find it and present it to you.

Many thanks for such prompt support,

[GregiBoy]

Read the post above yours thoroughly and it will tell you how.

[signals]

We need you to post the log files mentioned in the Help Us Help You post. Moving your thread to the DVD to DVD support forum.

[maineman]

I know I own this dvd, but I have a sinking feeling it's down in S.C. with most of my collection.
I also created a bkup without any problem back about the time it was released to dvd here in the states.

When you stated this is the 3rd occasion...
Is this the identical disc each time or have you tried multiple originals?

Please run through the list of "usual suspects" in my thread:



If you have not done so previously, please clean the disc as described...regardless of its appearance.

[stonemind]

Same Movie--Very Disappointed

Same movie from 3 different sources. I appreciate the responses. However, I don't believe my problems have been correctly understood.

There is no log when I copied "successfully" onto my hard drive, but it only the copied 2.74GB for FullDisc getting the Special Features only, when in fact the full disc is more than 8 GB. Copying the MainMovie only got part of the Special Features at less than 1GB.

I will be happy to attach what I got. But this web will not allow me to attach a file. I have PDF the Screen shots, in case of need.

I believe the Developer must take a serious look at this issue, because it is part the agreement to provide and update as promised.

I am very puzzled by the the requests for logs when there is none in my case.

I did not burn, just copied to the hard drive.

Thanks,

[tc-tech]

Rendition

I too am having the same issue. Two seperate copies, same outcome.
OS: Win 7 Ultimate 64bit
Core I5 750 Quad 2.6
4GB Ram
SATA DVDRW
I would have attached the log files but they are too large. Here is a clip from dvdfab_internal:


DVDFab 7.0.9.3 (2010/08/12 14:06:51)

0m 01.03s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 06.24s: detected dvd
0m 06.25s: drive D
0m 06.25s: dvd type 1
0m 06.27s: volume label UNTRACEABLE
0m 06.34s: detected dvd
0m 06.36s: drive D
0m 06.38s: dvd type 1
0m 06.38s: volume label UNTRACEABLE
0m 06.39s: got copyright 1 f6
0m 06.73s: got udf/iso
0m 08.00s: got discinfo
0m 08.01s: pathplayer enabled
0m 30.48s: got dvdinfo


DVDFab 7.0.9.3 (2010/08/18 18:59:53)

0m 02.40s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 07.45s: detected dvd
0m 07.48s: drive D
0m 07.48s: dvd type 1
0m 07.48s: volume label RENDITION
0m 07.51s: got copyright 1 fe
0m 08.00s: got udf/iso
0m 16.77s: got discinfo
0m 16.77s: pathplayer enabled
0m 33.79s: got dvdinfo
15m 13.52s: detected dvd
15m 13.57s: drive D
15m 13.57s: dvd type 1
15m 13.57s: volume label RENDITION
15m 14.22s: got copyright 1 fe
15m 15.00s: got udf/iso
15m 23.61s: got discinfo
15m 23.61s: pathplayer enabled
15m 44.05s: got dvdinfo


DVDFab 7.0.9.3 (2010/08/18 19:17:10)

0m 00.65s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 01.52s: detected dvd
0m 01.60s: drive D
0m 01.60s: dvd type 1
0m 01.60s: volume label RENDITION
0m 01.63s: got copyright 1 fe
0m 02.57s: got udf/iso
0m 12.33s: got discinfo
0m 12.35s: pathplayer enabled
0m 29.14s: got dvdinfo


DVDFab 7.0.9.3 (2010/08/18 19:20:36)

0m 00.90s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 01.88s: detected dvd
0m 01.91s: drive D
0m 01.91s: dvd type 1
0m 01.91s: volume label THE_BOOK_OF_ELI
0m 01.95s: got copyright 1 fe
0m 02.43s: got udf/iso
0m 02.82s: got discinfo
0m 02.82s: pathplayer enabled
0m 15.53s: got dvdinfo
18m 40.86s: detected dvd
18m 40.92s: drive D
18m 40.92s: dvd type 1
18m 40.94s: volume label EDGE_OF_DARKNESS
18m 40.96s: got copyright 1 fe
18m 41.80s: got udf/iso
18m 42.61s: got discinfo
18m 42.61s: pathplayer enabled
19m 06.27s: got dvdinfo


DVDFab 7.0.9.3 (2010/08/20 21:45:42)

0m 02.26s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 file2mobile 1 filemover 1
0m 13.16s: detected dvd
0m 13.52s: drive D
0m 13.52s: dvd type 1
0m 13.52s: volume label RENDITION
0m 15.75s: detected dvd
0m 16.09s: drive D
0m 16.11s: dvd type 1
0m 16.11s: volume label RENDITION
0m 16.38s: got copyright 1 fe
0m 17.03s: got udf/iso
0m 26.03s: got discinfo
0m 26.03s: pathplayer enabled
0m 44.58s: got dvdinfo

Here is a clip from dvd_burn_vso:

2010-08-18 20:02:06 ---- ******************** Log session stop 18-Aug 20:02:06.128 PID 7264********************
2010-08-18 19:20:37 Info Current Drive selected : 1:0:0 - TSSTcorp CDDVDW TS-H653N 0208 [D] (Scsi)
2010-08-18 19:20:37 Info Using Advanced SPTI interface
2010-08-18 19:20:37 Info System default language : English (United States)
2010-08-18 19:20:37 Info User default language : English (United States)
2010-08-18 19:20:37 Info DLL Version : 4.0.11.473
2010-08-18 19:20:37 Info DLL : C:\Program Files (x86)\DVDFab 7\vso_hwe.dll
2010-08-18 19:20:37 Info Version : 7, 0, 9, 3
2010-08-18 19:20:37 Info ExeName : C:\Program Files (x86)\DVDFab 7\DVDFab.exe
2010-08-18 19:20:37 Info OS : Microsoft Windows 7 Ultimate (Build 7600)
2010-08-18 19:20:37 ---- ******************** Log session start 18-Aug 19:20:37.527 PID 7264********************


2010-08-18 19:18:08 ---- ******************** Log session stop 18-Aug 19:18:08.222 PID 7836********************
2010-08-18 19:17:11 Info Current Drive selected : 1:0:0 - TSSTcorp CDDVDW TS-H653N 0208 [D] (Scsi)
2010-08-18 19:17:11 Info Using Advanced SPTI interface
2010-08-18 19:17:11 Info System default language : English (United States)
2010-08-18 19:17:11 Info User default language : English (United States)
2010-08-18 19:17:11 Info DLL Version : 4.0.11.473
2010-08-18 19:17:11 Info DLL : C:\Program Files (x86)\DVDFab 7\vso_hwe.dll
2010-08-18 19:17:11 Info Version : 7, 0, 9, 3
2010-08-18 19:17:11 Info ExeName : C:\Program Files (x86)\DVDFab 7\DVDFab.exe
2010-08-18 19:17:11 Info OS : Microsoft Windows 7 Ultimate (Build 7600)
2010-08-18 19:17:11 ---- ******************** Log session start 18-Aug 19:17:11.011 PID 7836********************


2010-08-18 19:17:07 ---- ******************** Log session stop 18-Aug 19:17:07.234 PID 6148********************
2010-08-18 18:59:59 Info Current Drive selected : 1:0:0 - TSSTcorp CDDVDW TS-H653N 0208 [D] (Scsi)
2010-08-18 18:59:59 Info Using Advanced SPTI interface
2010-08-18 18:59:59 Info System default language : English (United States)
2010-08-18 18:59:59 Info User default language : English (United States)
2010-08-18 18:59:59 Info DLL Version : 4.0.11.473
2010-08-18 18:59:59 Info DLL : C:\Program Files (x86)\DVDFab 7\vso_hwe.dll
2010-08-18 18:59:59 Info Version : 7, 0, 9, 3
2010-08-18 18:59:59 Info ExeName : C:\Program Files (x86)\DVDFab 7\DVDFab.exe
2010-08-18 18:59:59 Info OS : Microsoft Windows 7 Ultimate (Build 7600)
2010-08-18 18:59:59 ---- ******************** Log session start 18-Aug 18:59:59.108 PID


No notable errors in the logs. I have backed up over 200 dvd's with no errors except for this one.

[AGJ]

try with pathplayer Disabled and just save to hard drive and play from there as that will say if the movie actually on DVD. Also just need the most recent logs for the latest try that not work not all logs for all DVDs you have done

[tc-tech]

I just tried with path player disabled still same. There is no error that shows. Once I place the DVD into the Drive and open DVDFab it starts to analyze the disk. Once that is up it shows the the folowing:

Title(angle) / Play Time / Chapter / Aspect Ratio / Format

20 / 30:05 / 4 / 16:9 / MPEG 2
19 / 27:39 / 4 / 4:3 / MPEG2
13 / 18:17 / 6 / 16:9 / MPEG2
14 / 6:56 / 2 / 16:9 / MPEG2
16 / 6:13 / 2 / 16:9 / MPEG2
18 / 2:37 / 2 / 16:9 / MPEG2
9 / 2:35 / 4 / 4:3 / MPEG2
10 / 2:35 / 4 / 4:3 / MPEG2
7 / 2:32 / 2 / 16:9 / MPEG2
5 / 2:31 / 2 / 16:9 / MPEG2
6 / 2:31 / 2 / 16:9 / MPEG2
17 / 1:19 / 2 / 16:9 / MPEG2
15 / 1:12 / 2 / 16:9 / MPEG2
4 / 1:10 / 2 / 16:9 / MPEG2
11 / 0:21 / 2 / 16:9 / MPEG2
1 / 0:08 / 21 / 16:9 / MPEG2
12 / 0:06 / 2 / 16:9 / MPEG2

Clearly this is not the full 2HR 2MIN main movie plus features.

As for the log files, They all read the same except for the movie name is changed. Again I have had no issues up to this point and never once have I seen an error message (knock on wood).

I am also saving DVD to file and not backing up to another disk.

[tc-tech]

After further testing on multiple computers, there seems to be an issue with playing this DVD on a PC. I cannot get this movie to play on any computer I have, tried on 4 different systems, 2 different copies if the DVD. There must be something on the disk that is preventing the playback on a computer. It plays fine in a regular DVD player

[Cosmicsky]

First time making coasters trying to backup Rendition. Loaded 8.0.0.5 and no better. DVDFAB does not give any error messages, and completion of the copy process looks normal. Just records 16 minutes of preview and such, and no main movie.

[Guest]

First time making coasters trying to backup Rendition. Loaded 8.0.0.5 and no better. DVDFAB does not give any error messages, and completion of the copy process looks normal. Just records 16 minutes of preview and such, and no main movie.

Yep, this movie has a protection scheme that appears similar to what was mentioned about The Last AirBender... incorrect timing or file sizes or something like that (looking at the tree from explorer). DVDFab/Ripper recognizes title 20 as the movie at 30 minutes. The actual movie vobs appear to be title 1 listed at 00:08 seconds or something like that

DVDRipper can't rip this one anyway, whatever it is. Probably it wasn't a popular enough move to deal with.

[AGJ]

Yep, this movie has a protection scheme that appears similar to what was mentioned about The Last AirBender... incorrect timing or file sizes or something like that (looking at the tree from explorer). DVDFab/Ripper recognizes title 20 as the movie at 30 minutes. The actual movie vobs appear to be title 1 listed at 00:08 seconds or something like that

DVDRipper can't rip this one anyway, whatever it is. Probably it wasn't a popular enough move to deal with.

How can a DVD that was no problem when released have new copy protection on it