Full Disc Copy - BSOD / crashing (w7 x64U + w xp pro)

[rokas2010]

greetings 2 ya all.

dvdfab is buggy and prevents user from copying some of his DVDs.

i have tried the newest 8.0.0.5 version and the problem happens in FULL DISC backup option.

if pathplayer enabled and patin couffin driver installed, the app crashes when trying to scan the disc.

the weird thing is that the app behaves like this only with certain dvds. prime examples of this are

lord of the rings - the fellowship of the ring special extended edition disc 3

and

lord of the rings - the return of the king special extended edition disc 3.

other 10 discs of the lord of the rings SE box set were backed up flawlessly with p-couffin and path player enabled.

i tried it under win 7 x64 ultimate (2 different computers) and under win xp pro sp3.

under win 7:

after inserting the DVD, dvdfab starts scanning the disc (pathplayer enabled) for about 3 minutes and then, the app crashes, killing the gui and system immediately shows an error message. after pressing the OK button system goes BSOD with SYSTEM_SERVICE_EXCEPTION message.

under windows XP similar behaviour occurs BUT after scanning the disc win xp does show no error message - the app just closes without a message. (so no BSOD)

what happened next:

under win 7:

i uninstalled patin couffin driver known for many problems. dvdfab still crashed and system showed the error message BUT after pressing OK, system did not go BSOD anymore. a good sign for bettering.

next, i disabled path player and the app didnt crash... (no VOB scanning)

i tried to backup the discs, successfully.

well, i assume there is something wrong with path player while scanning certain dvds.

please, take a look at it.

with regards,

rockass.

[rokas2010]

this is what internal log states:
no other logs available

DVDFab 8.0.0.5 (2010/09/01 XX:XX:XX)

73m 22.84s: detected dvd
73m 22.91s: drive F
73m 22.91s: dvd type 1
73m 22.91s: volume label LOTR_RETURN_OF_THE_KING_SEE_D3
73m 24.47s: got copyright 1 fd
73m 27.10s: got udf/iso
73m 28.99s: got discinfo
73m 31.42s: pathplayer enabled


If this happens with all discs or just one
it happened with two discs of the 12-box set of the lord of the rings special extended dvd edition. (the 2 discs are bonus dics with 150+ chapters)

Your operating system/CPU/memory configuration
windows 7 x64 ultimate / c2duo t-9300 2,5Ghz / 4GB RAM
windows 7 x64 ultimate / pentium 4 3 Ghz / 3GB RAM
windows xp pro sp3 / on both above machines

If you are using external hard drives or optical drives
only internal HDDs and dvdrw drives used

If you have made any recent changes to your OS or system hardware
no changes, all systems stable for 1+year on both PCs

If you have other DVD or BD software installed, particularly if recently added.
no other software used

windows 7 error log:

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2010-09-01T15:19:37.000000000Z

EventRecordID 17623

Channel Application

Computer XXXXXX

Security


- EventData

DVDFab.exe
8.0.0.5
4c74fbf2
DVDFab.exe
8.0.0.5
4c74fbf2
c00000fd
002ff4f7
fc0
01cb49ddf91e4b91
C:\Program Files (x86)\DVDFab\DVDFab.exe
C:\Program Files (x86)\DVDFab\DVDFab.exe
548eaffb-b5dc-11df-9c6d-001372b1dba7

[Blazkowicz]

Please post a minidump available at %windir%\minidump.

[signals]

(the 2 discs are bonus dics with 150+ chapters)

150 Chapters or 150 Titles? I think the DVD-Video spec only allows 99 (?). Suggest trying Clone mode to copy these two. You may need to disable PathPlayer in Common Settings but remember to turn it back on. Don't know why this would cause a BSOD, but if it only BSODs on these two discs.....

[rokas2010]

hello, ive uploaded the minidump file right after the crash. also the sysdata .xml file.

it has 150 titles - of course, i was in a hurry, my bad :-)

good luck.

[Blazkowicz]

BSOD is caused by eamonm.sys. Please try to update your NOD32/Eset Smart Security and try then again.

[rokas2010]

BSOD is caused by eamonm.sys. Please try to update your NOD32/Eset Smart Security and try then again.

updated to the newest build of eset smart security. did not help. BSOD crash occurred again. ESS has some kind of problem with the VSO burning engine. after uninstalling ESS with VSO enabled, dvdfab crash occurred but did not go BSOD.

so you were completely right.

the other problem is to get dvdfab working with pathplayer enabled - with certain DVDs...