BD Ripper (3D Plus) Rip gets stuck

[pawnslinger]

Yesterday, I was ripping a new blu-ray, The Adjustment Bureau, and it stuck about half-way thru. My rip parameters were nothing special, I had used them many times with success previously. This happened with both versions of DVDfab, 8.0.8.5 and 8.1.2.0, that I frequently use. And it happened with other software that I use also!! So it is not a problem unique to DVDfab!

I tried playing the blu-ray on my PC, and it refused to play (at all). My player gave some error that I had never seen before, but it just refused. So I tried my PS3... it played on my PS3. But not without issues... at about half-way thru the movie, it started getting stutters and jumps. That is, at 3 or 4 locations it momentarily froze, then jumped ahead several seconds, so that certain parts of the movie were skipped. This, to me, acts like a damaged disc. But the disc is pristine! Brand new, flawless to the eye.

I am returning the disc to the store for refund. I think it has a error in production.

I mention it here only because it would be nice if DVDfab performed as well as the PS3. Instead of just getting totally stuck at the read-error points, offer an option thru a dialog box to ask if the customer would like it to jump ahead a few seconds, to bypass the bad part. It already asks to retry or ignore... but in this case, it would be better to just jump ahead a bit to bypass.

[terry5]

Hi pawnslinger,
Please post your lastest internal log here.
The default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log

Thanks for your support!

[signals]

................................edited............ ...
I am returning the disc to the store for refund. I think it has a error in production.

I mention it here only because it would be nice if DVDfab performed as well as the PS3. Instead of just getting totally stuck at the read-error points, offer an option thru a dialog box to ask if the customer would like it to jump ahead a few seconds, to bypass the bad part. It already asks to retry or ignore... but in this case, it would be better to just jump ahead a bit to bypass.

You can control how DVDFab deals with read errors in Common Settings->Read, including how many sectors it will skip to try to avoid the bad spot and how many times it will re-read it to try to extract the data.

[pawnslinger]

You can control how DVDFab deals with read errors in Common Settings->Read, including how many sectors it will skip to try to avoid the bad spot and how many times it will re-read it to try to extract the data.

Thanks for the tip!! I will enable the skip feature immediately. Any idea how to set (how much) the skip? I guess I will be able to ask a better question after playing around with it... thanks again for the pointer!

[pawnslinger]

You can control how DVDFab deals with read errors in Common Settings->Read, including how many sectors it will skip to try to avoid the bad spot and how many times it will re-read it to try to extract the data.

Okay, I am confused. When I went into the settings for "Read", it already had the sector skip set to 32. Is there some way to further enable this? I couldn't find anything further to set. And 32 seems like plenty... should it be a bigger number of sectors? I did notice that the retry count was set to 1, which seems a little low, so I changed that to 10. (maybe that is too high, we will see how it goes... to bad the disc that was causing the problems is now returned to the store)