DVD Ripper Audio Sync Problems

[Fred_S]

I'm running DVDFab 8.1.5.9 and consistently have audio sync problems. It seems to be in sync at the beginning of the title and gets progressively worse.

I'll be testing some more but I'm wondering if this is a known issue. There are plenty of other posts saying similar things but I've not found any answer to the problem.

[CBR929]

Hi Fred_S
Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal logand post right here.
CBR929

[Fred_S]

2012-01-28 09:46:32 ---- ******************** Log session stop 28-Jan 09:46:32.264 PID 948********************
2012-01-28 09:06:27 Info Current Drive selected : 0:1:0 - HL-DT-ST DVDRAM GH22NS50 TN00 [E] (Ide)
2012-01-28 09:06:27 Info Using Advanced SPTI interface
2012-01-28 09:06:27 Info System default language : English (United States)
2012-01-28 09:06:27 Info User default language : English (United States)
2012-01-28 09:06:27 Info DLL Version : 4.0.20.488
2012-01-28 09:06:27 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2012-01-28 09:06:27 Info Version : 8, 1, 5, 9
2012-01-28 09:06:27 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2012-01-28 09:06:27 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2012-01-28 09:06:27 ---- ******************** Log session start 28-Jan 09:06:27.467 PID 948********************

[CBR929]

Hi Fred_S
These are the burn logs, you need to post the Internal logs.
CBR929

[Fred_S]

Sorry... Here you go:

DVDFab 8.1.5.9 (2012/01/28 09:06:19)

0m 02.73s: Qt Translator file load success
0m 02.87s: Load config successful.
0m 02.89s: Init profile data driver sucessful.
0m 06.29s: Init GPU settings sucessful.
0m 06.29s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 06.30s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 06.63s: Config ExBar successful.
0m 06.63s: dvd2dvd have 8 elements.
0m 06.80s: dvd2mobile have 28 elements.
0m 07.64s: blu-ray2blu-ray have 4 elements.
0m 07.67s: blu-ray2mobile have 17 elements.
0m 08.16s: blu-ray23d have 7 elements.
0m 08.34s: blu-ray2dvd have 1 elements.
0m 08.37s: file2mobile have 27 elements.
0m 09.17s: file2dvd have 1 elements.
0m 09.19s: file2bluray have 1 elements.
0m 09.59s: Config work ui controls successful.
0m 10.47s: Init burn engine successful.
0m 10.69s: StartNotify successful.
0m 10.86s: detected dvd
0m 10.91s: drive E
0m 10.92s: dvd type 1
0m 10.92s: volume label LIARLIAR
0m 11.01s: got copyright 1 fe
0m 11.65s: got udf/iso
0m 12.42s: got discinfo
0m 12.43s: pathplayer enabled
0m 28.36s: got dvdinfo
0m 28.52s: opened dvd
0m 07.79s:


------ begin mobile work(1/1) ------


0m 07.80s: info: create config(0)
0m 07.80s: info: convert profile(generic.mp4.h264.mp3)
0m 07.80s: info: dvd playlist(1),angle(0),chapter(1->17),3D(0)
0m 07.80s: info: streams((480.2)(128.2))
0m 10.34s: info: set output video frame_rate(24000/1001)
0m 10.41s: CUDA GPU acceleration for video encoding enabled
0m 10.42s: info: h264_encode: encode param profile(1) level(30) bitrate(1399)
0m 29.74s: audio_encode finish job
0m 55.86s:


------ finish mobile work ------




DVDFab 8.1.5.9 (2012/01/28 11:46:55)

0m 02.26s: Qt Translator file load success
0m 02.32s: Load config successful.
0m 02.32s: Init profile data driver sucessful.
0m 04.94s: Init GPU settings sucessful.
0m 04.94s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 04.95s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 05.18s: Config ExBar successful.
0m 05.18s: dvd2dvd have 8 elements.
0m 05.35s: dvd2mobile have 28 elements.
0m 06.18s: blu-ray2blu-ray have 4 elements.
0m 06.21s: blu-ray2mobile have 17 elements.
0m 06.70s: blu-ray23d have 7 elements.
0m 06.88s: blu-ray2dvd have 1 elements.
0m 06.91s: file2mobile have 27 elements.
0m 07.70s: file2dvd have 1 elements.
0m 07.73s: file2bluray have 1 elements.
0m 08.12s: Config work ui controls successful.
0m 08.79s: Init burn engine successful.
0m 09.01s: StartNotify successful.
0m 09.14s: detected dvd
0m 09.20s: drive E
0m 09.20s: dvd type 1
0m 09.20s: volume label LIARLIAR
0m 09.29s: got copyright 1 fe
0m 09.93s: got udf/iso
0m 10.71s: got discinfo
0m 10.71s: pathplayer enabled
0m 26.65s: got dvdinfo
0m 26.81s: opened dvd


DVDFab 8.1.5.9 (2012/01/28 11:58:01)

0m 02.23s: Qt Translator file load success
0m 02.28s: Load config successful.
0m 02.29s: Init profile data driver sucessful.
0m 04.88s: Init GPU settings sucessful.
0m 04.89s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 04.89s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 05.12s: Config ExBar successful.
0m 05.12s: dvd2dvd have 8 elements.
0m 05.29s: dvd2mobile have 28 elements.
0m 06.11s: blu-ray2blu-ray have 4 elements.
0m 06.15s: blu-ray2mobile have 17 elements.
0m 06.64s: blu-ray23d have 7 elements.
0m 06.82s: blu-ray2dvd have 1 elements.
0m 06.85s: file2mobile have 27 elements.
0m 07.65s: file2dvd have 1 elements.
0m 07.68s: file2bluray have 1 elements.
0m 08.07s: Config work ui controls successful.
0m 08.14s: Init burn engine successful.
0m 08.36s: StartNotify successful.
0m 08.65s: detected dvd
0m 08.71s: drive E
0m 08.71s: dvd type 1
0m 08.71s: volume label LIARLIAR
0m 08.80s: got copyright 1 fe
0m 09.44s: got udf/iso
0m 10.24s: got discinfo
0m 10.24s: pathplayer enabled
0m 26.61s: got dvdinfo
0m 26.76s: opened dvd
0m 56.10s:


------ begin mobile work(1/1) ------


0m 56.11s: info: create config(0)
0m 56.11s: info: convert profile(generic.mp4.h264.mp3)
0m 56.11s: info: dvd playlist(1),angle(0),chapter(1->17),3D(0)
0m 56.11s: info: streams((480.2)(128.2))
0m 15.40s:


------ begin mobile work(1/1) ------


0m 15.40s: info: create config(0)
0m 15.40s: info: convert profile(generic.mp4.h264.mp3)
0m 15.41s: info: dvd playlist(1),angle(0),chapter(1->17),3D(0)
0m 15.42s: info: streams((480.2)(128.2))
0m 15.43s: info: set output video frame_rate(24000/1001)
0m 17.32s: info: h264_encode: encode param profile(1) level(30) bitrate(1399)
0m 17.08s: audio_encode finish job
0m 42.06s:


------ finish mobile work ------




DVDFab 8.1.5.9 (2012/01/28 12:41:25)

0m 02.23s: Qt Translator file load success
0m 02.28s: Load config successful.
0m 02.28s: Init profile data driver sucessful.
0m 04.87s: Init GPU settings sucessful.
0m 04.87s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 04.88s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 05.11s: Config ExBar successful.
0m 05.11s: dvd2dvd have 8 elements.
0m 05.28s: dvd2mobile have 28 elements.
0m 06.10s: blu-ray2blu-ray have 4 elements.
0m 06.14s: blu-ray2mobile have 17 elements.
0m 06.63s: blu-ray23d have 7 elements.
0m 06.81s: blu-ray2dvd have 1 elements.
0m 06.84s: file2mobile have 27 elements.
0m 07.64s: file2dvd have 1 elements.
0m 07.66s: file2bluray have 1 elements.
0m 08.05s: Config work ui controls successful.
0m 08.13s: Init burn engine successful.
0m 08.34s: StartNotify successful.
0m 10.96s: detected dvd
0m 11.02s: drive E
0m 11.02s: dvd type 1
0m 11.02s: volume label LIARLIAR
0m 11.11s: got copyright 1 fe
0m 11.75s: got udf/iso
0m 12.52s: got discinfo
0m 12.53s: pathplayer enabled
0m 28.11s: got dvdinfo
0m 28.26s: opened dvd
0m 00.49s:


------ begin mobile work(1/1) ------


0m 00.49s: info: create config(0)
0m 00.49s: info: convert profile(generic.mp4.h264.mp3)
0m 00.49s: info: dvd playlist(1),angle(0),chapter(1->17),3D(0)
0m 00.52s: info: streams((480.2)(128.2))
0m 00.63s: info: set output video frame_rate(24/1)
0m 00.67s: CUDA GPU acceleration for video encoding enabled
0m 00.67s: info: h264_encode: encode param profile(1) level(30) bitrate(1399)
0m 45.47s: audio_encode finish job
0m 11.34s:


------ finish mobile work ------

[Fred_S]

Recent tests include:

• MP4+MP3 @ 23.97fps
• MP4+MP3 @ 24fps
• MP4+AAC @ 23.97fps

Nothing has worked yet. Trying DIVX next.

Tried DIVX, multiple titles, multiple players, and multiple computers. All audio still lags video and it gets worse as the video goes plays on.

[signals]

This is not a universal problem, but I have seen other posts about it. I made 4 conversions today using one of the iPhone profiles from DVD and BD that had no sync problems. The QA Team will be back in the office tomorrow, I will ask them to check it too. If you have time, try a profile that uses h264+aac (iPhone or other Apple) and see if it works. I used the iPhone4 1080 profile at 640x480 and 960x400 with no problems.

[rcathra]

Audio Out of Sync by the end of the movie

Using iPad profile and have tried about 50 movies, all with the same result. The audio appears to be in sync at the beginning of the movie and ever so gradually gets out of sync by the end of the movie by more than a few seconds.

[rcathra]

Audio Out of Sync by the end of the movie

Log Files attached

[Fred_S]

I've gotten much better results using DEFAULT settings. Still, it isn't unusual for the sound to get out of sync by the end of the title. It is slight (much less than a second) but noticeable. I've tried the iPhone4 settings and multiple computers - all with the similar results. Backups are perfect but ripped titles are inconsistent.

[CBR929]

Hi Fred_S

Open Fab click the Click the Green √ at top right corner of the DVD Fab screen, and open Common Settings > General >A/V Codec, put a check in Disable all GPU codes and make sure they are set to Software, restart Fab and try again.
CBR929

[Ken62465]

I tired this as well with my audio sync problems and no change noted. Audio gradualy goes out of sync and gets nasty towards end of movie.

[Fred_S]

With software only decoding and encoding the video still leads the audio significantly by the end of the title.

May we have an official statement about this problem, please? It is obvious that the issue is not user related as so many are experiencing the problem. It would be good to know that this problem is being reviewed.

[signals]

Probably no statement. They are working on many things, no statement does not mean they are not working on this.

[Fred_S]

Just tried 8.1.6.0: Problem still exists.