BD Ripper (3D Plus) 504 Error when Remux Subpicture into File

[GJPBoston]

I am able to rip Blu-Rays to an MKV file without problem, except when I try to Remux into File the Subpicture, in which case I get a 504 Error. I have tried this on about a half dozen Blu-Rays (several of the Star Wars Blu Rays, Bridge over the River Kwai, and World at War).

In each case I have only one Subpicture selected (an English language subpicture), I check "Display only forced subpicture" (I am trying to capture just the English subtitles for non-English conversation), and then I click on "Edit" next to the mkv remux profile, and in Conversion Settings I change the Subpicture drop down box to "Remux into file" and click "OK" to the Conversion Settings Dialog. When I then click Start, I get a Process Failed Message, including the following: "Work 1 failed, Error = 504.00 0 error: filter name(509.01), type(128), id(14), get module_error(509.00 0 94214)"

The following are the 3 logs. Note that I read on the forum that sometimes a 504 error can be addressed by turning off the GPU codecs for decoding and encoding, so I tried this but it did not help. I.e., under Common Settings, "General", "A/V Codec", I clicked "Disable all GPU codecs for decoding and encoding, and the Video Coder and Video Encoder all show "Software". The following logs were generated after doing this.

dvdfab_burn_vso:

2012-07-13 21:54:49 ---- ******************** Log session stop 13-Jul 21:54:49.083 PID 4924********************
2012-07-13 21:53:33 Info Current Drive selected : 0:1:0 - PLDS DVDRWBD DS-6E2SH CD12 [D] (Ide)
2012-07-13 21:53:33 Info Using Advanced SPTI interface
2012-07-13 21:53:33 Info System default language : English (United States)
2012-07-13 21:53:33 Info User default language : English (United States)
2012-07-13 21:53:33 Info DLL Version : 4.0.21.489
2012-07-13 21:53:33 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2012-07-13 21:53:33 Info Version : 8, 1, 9, 0
2012-07-13 21:53:33 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2012-07-13 21:53:33 Info OS : Microsoft Windows 7 Professional (Build 7601: Service Pack 1)
2012-07-13 21:53:33 ---- ******************** Log session start 13-Jul 21:53:33.719 PID 4924********************

dvdfab_internal:

DVDFab 8.1.9.0 (2012/07/13 21:53:26)

0m 01.90s: GPUAccelerate: 864317
0m 01.90s: CUDA cap: 1
0m 01.90s: Support coreavc decode: 0
0m 01.90s: Graphics info: Intel(R) HD Graphics Family : 4.10 : 2.1
0m 01.91s: Qt Translator file load success
0m 01.94s: Load config successful.
0m 02.01s: Init profile data driver sucessful.
0m 03.80s: Init GPU settings sucessful.
0m 03.80s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 03.81s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 03.99s: Config ExBar successful.
0m 04.00s: dvd2dvd have 8 elements.
0m 04.11s: dvd2mobile have 29 elements.
0m 04.75s: blu-ray2blu-ray have 4 elements.
0m 04.78s: blu-ray2mobile have 18 elements.
0m 05.17s: blu-ray23d have 7 elements.
0m 05.30s: blu-ray2dvd have 1 elements.
0m 05.33s: file2mobile have 28 elements.
0m 05.95s: file2dvd have 1 elements.
0m 05.97s: file2bluray have 1 elements.
0m 06.26s: Config work ui controls successful.
0m 07.84s: Init burn engine successful.
0m 07.90s: StartNotify successful.
0m 07.92s: opening drive D
0m 07.93s: got media type 15
0m 11.34s: got max lba 17394975
0m 12.42s: type Blu-ray BDMV
0m 12.43s: volume label THE WORLD AT WAR DISC 6
0m 12.46s: opening drive D
0m 13.18s: got max lba 17394975
0m 14.21s: aacs 1 bd+ 0
0m 33.28s: got discinfo
0m 41.07s: got bdmv
0m 41.07s: Vendor: PLDS
0m 41.08s: Product: DVDRWBD DS-6E2SH
0m 41.09s: Revision: CD12
0m 41.09s: Vendor specific: 2011/06/09 18:22
0m 41.09s: AACS version: 1
0m 41.10s: Number of concurrent AGIDs: 2
0m 41.10s: Supports bus encryption: YES
0m 41.10s: Supports binding nonce generation: NO
0m 41.10s: Supports Hybrid discs: NO
0m 41.11s: got agid 1
0m 41.17s: sent host cert chal
0m 41.17s: got drive cert chal
0m 41.17s: BEC 1
0m 41.18s: DRIVE_VENDOR 0x0080
0m 41.25s: got drive key
0m 41.85s: got host key signature
0m 41.85s: verified drive signature
0m 41.85s: verified host signature
0m 41.93s: sent host signature and key point
0m 41.93s: got bus key
0m 41.94s: got agid 1
0m 42.01s: sent host cert chal
0m 42.01s: got drive cert chal
0m 42.02s: BEC 1
0m 42.03s: DRIVE_VENDOR 0x0080
0m 42.09s: got drive key
0m 42.11s: got host key signature
0m 42.11s: verified drive signature
0m 42.12s: verified host signature
0m 42.20s: sent host signature and key point
0m 42.20s: got bus key
0m 43.69s: got volume id
0m 43.69s: got volume id mac
0m 43.69s: volume id is correct
0m 43.70s: got vid
0m 44.04s: blu-ray F6E6E58455C8FC16A25ACF31519EB92B17C0D9D1
0m 44.75s: cert BEE=0x00 same
0m 45.01s: D 591DC470
0m 45.04s: got vuk
0m 45.04s: got agid 1
0m 45.12s: sent host cert chal
0m 45.12s: got drive cert chal
0m 45.12s: BEC 1
0m 45.14s: DRIVE_VENDOR 0x0080
0m 45.21s: got drive key
0m 45.21s: got host key signature
0m 45.23s: verified drive signature
0m 45.23s: verified host signature
0m 45.31s: sent host signature and key point
0m 45.32s: got bus key
0m 45.32s: got data key
0m 45.65s: got unit key 1
0m 00.25s: got extended bdinfo
0m 00.25s: opened blu-ray
0m 00.98s: WorkAttr::Init Start
0m 01.01s: WorkAttr::Init OK: mkv.remux
0m 13.18s:


------ begin mobile work(1/1) ------


0m 13.20s: info: create config(5)
0m 13.20s: info: convert profile(mkv.remux)
0m 13.20s: info: bluray playlist(3),angle(0),chapter(1->26),3D(0)
0m 13.20s: info: streams((4113.1)(4353.1)(4608.1))
0m 13.20s: info: subpicture preset(4), mode(4)
0m 13.20s: error: filter name(509.01), type(128), id(14), get module_error(509.00 0 94214)
0m 13.22s: info: processing source(00003.m2ts)
0m 13.64s: ------ mobile work failed(504.00 0 error: filter name(509.01), type(128), id(14), get module_error(509.00 0 94214)

) ------

dvdfab_process:

Conversion: 21:54:39
Source( 00003.m2ts )
: 21:54:39
Work 1 failed, Error = 504.00 0 error: filter name(509.01), type(128), id(14), get module_error(509.00 0 94214)

: 21:54:39

[CBR929]

Hi GJPBoston
Other members are experiencing the same error, the developer will have to check this.
CBR929

[Potti]

Hi:
This is a UI issue, since MKV.remux is not support remux subpicture into file, but it looks will. So far, only m2ts and vob passthough support subpicture remux. I'm sorry, we will fix this issue soon.

Thanks,
Potti

[GJPBoston]

Thank you. When you say this will be fixed soon, do you mean you will enable remux with MKV files soon, or that you will change the UI so that remux of subtitles cannot be selected with MKV files?

Any suggestions for a work around to get the subtitles into the MKV file? For more popular movies I have found English language subtitles for forced subpicture only on the website subscene.com and then used MKVMerge to merge the MKV file created by DVDFab with the srt subtitle file from subscene.com. But subscene.com does not have forced subpicture subtitles for less popular blu-rays, and MKVMerge does not recognize the .sub subtitle file generated by DVDFab. Is there a program that can take the subtitle files generated by DVDFab and remux them into the MKV file generated by DVDFab?

[signals]

I think my friend Potti means that the UI should not permit you to do something that is not supported, but that they are working on both issues.