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    BD Ripper (3D Plus) Black screen with H265 MKV

    Hi,

    I have a Popcorn VTEN mediaplayer, and if I want to play H265 bluray movie encoded by DVDFab in MKV, I have a black screen !

    I don't understand because if I encode this video in H265 MP4 it works !

    Thanks for your help.

    #2
    Does the MKV version play on your PC using DVDFab Media Player or VLC (or other software player)? Please scan it with MediaInfo and post the results.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

    Comment


      #3
      Hi signals,

      First of all I want to thank you for your reply.

      I forgot to tell you that I am on Mac, I bought DVDFab ripper pro.

      The MKV video with VLC works fine, but I have a black screen on my Popcorn VTEN.

      I did some tests with MKVToolnix, I kept all DTS tracks and subtitles and chapters of the original MKV, and I just replaced the video from MKV by that of the MP4 video, and it's very well on VTEN !

      Here is information for each video.


      (1)The Original MKV :

      Format : Matroska
      Format version : Version 4 / Version 2
      File size : 4.52 GiB
      Duration : 1h 31mn
      Overall bit rate : 7 070 Kbps
      Movie name : EVIL_DEAD.Title0
      Encoded date : UTC 2015-02-22 07:13:18
      Writing application : mkvmerge v7.6.0 ('Garden of Dreams') 64bit
      Writing library : libebml v1.3.1 + libmatroska v1.4.2

      Video
      ID : 1
      Format : HEVC
      Format/Info : High Efficiency Video Coding
      Codec ID : V_MPEGH/ISO/HEVC
      Duration : 1h 31mn
      Bit rate : 3 911 Kbps
      Width : 1 920 pixels
      Height : 808 pixels
      Display aspect ratio : 2.40:1
      Frame rate mode : Constant
      Frame rate : 23.976 fps
      Bits/(Pixel*Frame) : 0.105
      Stream size : 2.50 GiB (55%)
      Default : Yes
      Forced : No

      Audio #1
      ID : 2
      Format : DTS
      Format/Info : Digital Theater Systems
      Mode : 16
      Format settings, Endianness : Big
      Codec ID : A_DTS
      Duration : 1h 31mn
      Bit rate mode : Constant
      Bit rate : 1 509 Kbps
      Channel(s) : 6 channels
      Channel positions : Front: L C R, Side: L R, LFE
      Sampling rate : 48.0 KHz
      Bit depth : 16 bits
      Compression mode : Lossy
      Stream size : 988 MiB (21%)
      Language : French
      Default : Yes
      Forced : No

      Audio #2
      ID : 3
      Format : DTS
      Format/Info : Digital Theater Systems
      Mode : 16
      Format settings, Endianness : Big
      Codec ID : A_DTS
      Duration : 1h 31mn
      Bit rate mode : Constant
      Bit rate : 1 509 Kbps
      Channel(s) : 6 channels
      Channel positions : Front: L C R, Side: L R, LFE
      Sampling rate : 48.0 KHz
      Bit depth : 16 bits
      Compression mode : Lossy
      Stream size : 988 MiB (21%)
      Language : English
      Default : No
      Forced : No

      Text #1
      ID : 4
      Format : PGS
      Muxing mode : zlib
      Codec ID : S_HDMV/PGS
      Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
      Language : French
      Default : No
      Forced : Yes

      Text #2
      ID : 5
      Format : PGS
      Muxing mode : zlib
      Codec ID : S_HDMV/PGS
      Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
      Language : French
      Default : No
      Forced : No

      Comment


        #4
        (2)The original MP4 :

        Format : MPEG-4
        Format profile : Base Media / Version 2
        Codec ID : mp42
        File size : 4.36 GiB
        Duration : 1h 31mn
        Overall bit rate mode : Variable
        Overall bit rate : 6 823 Kbps
        Movie name : EVIL_DEAD.Title0
        Album : EVIL_DEAD
        Encoded date : UTC 2015-03-04 09:03:54
        Tagged date : UTC 2015-03-04 14:07:09
        Writing application : DVDFab 9.1.8.8
        covr : Unknown kind of value!

        Video
        ID : 1
        Format : HEVC
        Format/Info : High Efficiency Video Coding
        Format profile : Main@L4.0
        Codec ID : hvc1
        Codec ID/Info : High Efficiency Video Coding
        Duration : 1h 31mn
        Bit rate : 3 791 Kbps
        Width : 1 920 pixels
        Height : 804 pixels
        Display aspect ratio : 2.40:1
        Frame rate mode : Constant
        Frame rate : 23.976 fps
        Color space : YUV
        Chroma subsampling : 4:2:0
        Bit depth : 8 bits
        Bits/(Pixel*Frame) : 0.102
        Stream size : 2.43 GiB (56%)
        Encoded date : UTC 2015-03-04 09:03:54
        Tagged date : UTC 2015-03-04 14:07:07
        Color primaries : BT.709
        Transfer characteristics : BT.709
        Matrix coefficients : BT.709
        Color range : Limited

        Audio #1
        ID : 2
        Format : DTS
        Format/Info : Digital Theater Systems
        Codec ID : dtsc
        Codec ID/Info : Digital Theater Systems
        Duration : 1h 31mn
        Bit rate mode : Constant
        Bit rate : 1 509 Kbps
        Channel(s) : channel0
        Sampling rate : 0 Hz
        Bit depth : 28 bits
        Compression mode : Lossy
        Stream size : 988 MiB (22%)
        Title : French (dts 5.1)
        Language : French
        Encoded date : UTC 2015-03-04 09:03:54
        Tagged date : UTC 2015-03-04 14:06:40

        Audio #2
        ID : 3
        Format : DTS
        Format/Info : Digital Theater Systems
        Codec ID : dtsc
        Codec ID/Info : Digital Theater Systems
        Duration : 1h 31mn
        Bit rate mode : Constant
        Bit rate : 1 509 Kbps
        Channel(s) : channel0
        Sampling rate : 0 Hz
        Bit depth : 28 bits
        Compression mode : Lossy
        Stream size : 988 MiB (22%)
        Title : English (dts 5.1)
        Language : English
        Encoded date : UTC 2015-03-04 09:03:54
        Tagged date : UTC 2015-03-04 14:06:40

        Text #1
        ID : 4
        Format : mp4s
        Codec ID : E0
        Duration : 56mn 20s
        Bit rate mode : Variable
        Bit rate : 146 bps
        Maximum bit rate : 1 326 Mbps
        Stream size : 60.0 KiB (0%)
        Language : French
        Encoded date : UTC 2015-03-04 09:03:54
        Tagged date : UTC 2015-03-04 12:10:53

        Text #2
        ID : 5
        Format : mp4s
        Codec ID : E0
        Duration : 1h 31mn
        Bit rate mode : Variable
        Bit rate : 3 112 bps
        Maximum bit rate : 4 249 Mbps
        Stream size : 2.03 MiB (0%)
        Language : French
        Encoded date : UTC 2015-03-04 09:03:54
        Tagged date : UTC 2015-03-04 14:06:17

        Text #3
        ID : 6
        Format : mp4s
        Codec ID : E0
        Duration : 1h 31mn
        Bit rate mode : Variable
        Bit rate : 4 790 bps
        Maximum bit rate : 4 249 Mbps
        Stream size : 3.13 MiB (0%)
        Language : French
        Encoded date : UTC 2015-03-04 09:03:54
        Tagged date : UTC 2015-03-04 14:06:17

        Menu
        ID : 7
        Codec ID : text
        Duration : 1h 31mn
        Encoded date : UTC 2015-03-04 09:03:54
        Tagged date : UTC 2015-03-04 14:07:09
        Source duration : 5494739
        Source frame count : 13
        Source stream size : 303
        Frame count : 13
        Stream size : 303
        Bit rate mode : VBR


        And finally (3), the original MKV with MP4 video (Works : remux MKVtoolnix) :

        Format : Matroska
        Format version : Version 4 / Version 2
        File size : 4.36 GiB
        Duration : 1h 31mn
        Overall bit rate : 6 815 Kbps
        Movie name : EVIL_DEAD.Title0
        Encoded date : UTC 2015-03-04 19:36:07
        Writing application : mkvmerge v7.7.0 ('Six Voices') 64bit
        Writing library : libebml v1.3.1 + libmatroska v1.4.2

        Video
        ID : 1
        Format : HEVC
        Format/Info : High Efficiency Video Coding
        Format profile : Main@L4.0
        Codec ID : V_MPEGH/ISO/HEVC
        Bit rate : 3 661 Kbps
        Width : 1 920 pixels
        Height : 804 pixels
        Display aspect ratio : 2.40:1
        Frame rate mode : Variable
        Original frame rate : 23.976 fps
        Color space : YUV
        Chroma subsampling : 4:2:0
        Bit depth : 8 bits
        Default : Yes
        Forced : No
        Color primaries : BT.709
        Transfer characteristics : BT.709
        Matrix coefficients : BT.709
        Color range : Limited

        Audio #1
        ID : 2
        Format : DTS
        Format/Info : Digital Theater Systems
        Mode : 16
        Format settings, Endianness : Big
        Codec ID : A_DTS
        Duration : 1h 31mn
        Bit rate mode : Constant
        Bit rate : 1 509 Kbps
        Channel(s) : 6 channels
        Channel positions : Front: L C R, Side: L R, LFE
        Sampling rate : 48.0 KHz
        Bit depth : 16 bits
        Compression mode : Lossy
        Stream size : 988 MiB (22%)
        Language : French
        Default : Yes
        Forced : No

        Audio #2
        ID : 3
        Format : DTS
        Format/Info : Digital Theater Systems
        Mode : 16
        Format settings, Endianness : Big
        Codec ID : A_DTS
        Duration : 1h 31mn
        Bit rate mode : Constant
        Bit rate : 1 509 Kbps
        Channel(s) : 6 channels
        Channel positions : Front: L C R, Side: L R, LFE
        Sampling rate : 48.0 KHz
        Bit depth : 16 bits
        Compression mode : Lossy
        Stream size : 988 MiB (22%)
        Language : English
        Default : No
        Forced : No

        Text #1
        ID : 4
        Format : PGS
        Muxing mode : zlib
        Codec ID : S_HDMV/PGS
        Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
        Language : French
        Default : Yes
        Forced : Yes

        Text #2
        ID : 5
        Format : PGS
        Muxing mode : zlib
        Codec ID : S_HDMV/PGS
        Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
        Language : French
        Default : No
        Forced : No


        Thanks again signals.

        Comment


          #5
          dani
          Please clarify for me which of the headings is the one made with DVDFab that plays with black screen video on the Popcorn. I have edited your posts to give each MediaInfo output set a number so we can be certain of which one we are discussing. Also, please try playback with DVDFab Media Player, it is free for everything except optical disc playback.
          Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
          Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

          Comment


            #6
            The number one have a problem, black screen, the two others works fine.

            I have try with DVDFab Player, and the number one works.

            I don't understand why MP4 DVDFab version works, and MKV version not...

            Thanks again.

            Comment


              #7
              Hi signals,

              Do you have a solution for me ?

              Thanks.

              Comment


                #8
                I have the same Problem, a solution would be fine.

                Comment

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