BD Ripper (3D Plus) Mockyjay Part 1 Crashing

[memphis123]

part way through ripping the disc will spin down and then say failed

[october262]

update your dvdfab version to 9.1.9.2 and try the disc again.

[signals]

I just tried it with v9.1.9.2 and your settings, worked fine, so do as october262 suggests and try it again. Let us know your results.

[memphis123]

I updated it and now it made it to 9% and said failed. I attached a new log.

[memphis123]

any news or constructive feedback for a solution? So far this is the only movie i have had this problem with. I have tried different settings, and I always get the same result. Thanks

[Ozzie]

9.1.9.2 rips it with progressive lip sync issues. the rip is dropping frames with each seamless branch resulting in the audio and video progressive loosing sync.

The halfway point of the movie is when it starts to show, and it is horrible towards the end of the movie. Not a good rip at all.

[WebMaximus]

I have problems with this title as well and I'm running version 9.1.9.5

These are the errors I see in the internal log file

15m 27.19s: error: filter name(bd_demux), type(1), id(27), get std_exception(bad allocation)

15m 27.27s: error: Work 1 failed, Error = control graph control_filter_error error: filter name(bd_demux), type(1), id(27), get std_exception(bad allocation)

[signals]

WebMaximus
Please post the complete log session for this conversion.

[WebMaximus]

Here's the complete log.

DVDFab 9.1.9.5 (2015/04/02  14:38:52)

 0m 00.93s: Init Public log : enabled.
 0m 00.93s: Init Private log : finish.
 0m 00.93s: App info: 2015-3-28
 0m 00.93s: App info: 9.1.9.5 9195 Official
 0m 00.93s: Init CrashReportSettings : enabled.
 0m 00.93s: Init DVDInfo_Log : enabled.
 0m 00.93s: Init Qt_Log : disabled.
 0m 01.04s: Profile Manager :: Begin Load Profile 
 0m 01.04s: Qt Translator file load success 
 0m 01.04s: App info: client type 2.
 0m 01.04s: MobilePlay load: preload successful.
 0m 01.09s: MobilePlay load: Load successful.
 0m 01.09s: Init process: Transfer settings successful.
 0m 01.09s: info: check logpath= C:/Users/Richard/Documents/DVDFab9/Log/
 0m 01.38s: info: _check_gpu is running ...
 0m 01.49s: Profile Manager :: End Load Profile 
 0m 01.51s: info: check_gpu run successful 
 0m 01.52s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 4
 0m 01.52s: GPU check: GPUAccelerate-12351
 0m 01.52s: GPU check: GPUAccelerate setting-8248, 8248
 0m 01.52s: GPU check: CUDA cap-1
 0m 01.52s: GPU check: Support coreavc decode-0
 0m 01.52s: GPU check: Lighting shrink status-1, 1
 0m 01.52s: GPU check: Graphics info 1: NVIDIA GeForce GTX TITAN : 9.18.13.4788 : 3.5
 0m 01.52s: Init process: Load config successful.
 0m 01.52s: Init process: Windows os type is 64bit System Windows 7.
 0m 01.52s: Init process: command line in is "G:\"
 0m 01.56s: Reg check: Option check status-Failed
 0m 01.56s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:0:0 )-( DVD to Mobile:0:0 )-( Blu-ray to Blu-ray:0:0 )-( Blu-ray to Mobile:0:0 )-( File to Mobile:0:0 )-( Blu-ray to DVD:0:0 )-( DVD to Blu-ray:0:0 )-( File to DVD:0:0 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:0 )-( 2D to 3D:0:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
 0m 01.56s: App info: language type ENU.
 0m 01.56s: App info: Install path C:/Program Files (x86)/DVDFab 9/ 
 0m 01.56s: Reg check: Start get sys number.
 0m 01.56s: Reg check: Serial number is: *REMOVED FOR PUBLIC POSTING*
 0m 01.56s: Reg check: Connect type is: 0
 0m 02.85s: Reg check: Times of connecting error is: 0
 0m 02.85s: Reg check: Parse string: ( 2:12288752913 )( 21:8260762964 )( 22:8260762964 )( 1:0 )( OV:9195 )( BV:9193 )( S:252d9bbf15299af7dd45ea2cd9426b78
 0m 03.10s: Reg check: thread exit normal.
 0m 03.10s: Reg check: Option check status-NewWork
 0m 03.10s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:0 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
 0m 03.10s: Reg check: connect successful and result code is 1.
 0m 03.10s: Reg check: End check info.
 0m 03.10s: Export Blu-ray source information report : enabled
 0m 03.10s: Init process: Init GPU settings successful.
 0m 03.10s: connect plugin info : start.
 0m 03.69s: connect plugin info : 1:1
 0m 04.00s: Init preview: Begin init preview play engine.
 0m 04.00s: Init preview: Begin init preview play engine(Internal).
 0m 04.46s: Init preview: Init internal engine successful.
 0m 05.06s: Burn engine: start init.
 0m 05.06s: Burn engine: set log folder.
 0m 05.06s: DVD: init read settings.
 0m 05.06s: DVD: init write settings.
 0m 05.06s: DVD: DVDInfo_SetDvdrBlocks size = 2201600
 0m 05.06s: DVD: after DVDInfo_SetDvdrBlocks
 0m 05.14s: DVD: after SetBurnEngine, Burn Type = 0
 0m 05.14s: DVD: after init write settings.
 0m 05.14s: DVD: finish init write settings.
 0m 05.14s: BD: init read settings.
 0m 05.14s: BD: init write settings.
 0m 05.14s: bd set region B
 0m 05.14s: Burn engine: config engine type-0 begin.
 0m 05.14s: Burn engine: config engine type-0 end.
 0m 05.14s: Burn engine: writer count 1.
 0m 05.14s: Burn engine: 0- G:\ [ASUS BW-16D1HT 1.01 (Scsi)].
 0m 05.14s: Burn engine: end init.
 0m 06.22s: Init process: Init setting page successful.
 0m 06.22s: QtLog Mode = false 
 0m 06.22s: Show UI Step 2 
 0m 06.40s: Show UI Step 3 
 0m 06.40s: Start show MainUI.
 0m 06.40s: UI manager: switch to Converter mode.
 0m 07.37s: allow_test : false
 0m 07.71s: Init process: init main ui successful.
 0m 07.89s: Plugin Info : 1 exits flag = false plugin path = C:/Program Files (x86)/DVDFab 9/Plugins\VideoDownload.xml
 0m 07.92s: Init process: show main ui successful.
 0m 07.92s: DriveX msg: Init driveX G with I/O mode: 0
 0m 07.92s: opening drive G
 0m 07.92s: opened i/o
 0m 07.92s: got media type 15
 0m 08.39s: got max lba 15952447
 0m 09.24s: got disc type 20
 0m 09.24s: type Blu-ray BDMV
 0m 09.24s: volume label HUNGER GAMES MOCKINGJAY P1 D1
 0m 09.24s: DriveX msg: add media in driveX G.
 0m 09.24s: DriveX msg: send open media msg to thread for driveX G.
 0m 10.55s: Source manager:open source flag:1,1,0,1,1
 0m 10.55s: Source manager:open source flag:1,1,0,1,1
 0m 10.55s: Source manager:open source flag:1,1,1,1,1
 0m 10.55s: Source manager: add source id 0.
 0m 10.55s: bd set region ?
 0m 10.55s: Source open status:DVD Yes, 2231-10-11
 0m 10.55s: Source open status:BD Yes, 2231-10-11
 0m 10.55s: bd set region B
 0m 10.55s: internal path G:/BDMV/
 0m 10.59s: aacs 1 bd+ 0
 0m 11.34s: got bdmv
 0m 13.01s: movie name: HUNGER GAMES MOCKINGJAY P1 D1
 0m 13.01s: got agid 0
 0m 13.05s: sent host cert chal
 0m 13.05s: got drive cert chal
 0m 13.05s: BEC 1
 0m 13.05s: DRIVE_VENDOR 0x0074
 0m 13.10s: got drive key
 0m 13.10s: got host key signature
 0m 13.10s: verified drive signature
 0m 13.11s: verified host signature
 0m 13.16s: sent host signature and key point
 0m 13.16s: got bus key
 0m 13.64s: got volume id
 0m 13.64s: got volume id mac
 0m 13.64s: volume id is correct
 0m 13.65s: got vid
 0m 13.82s: blu-ray 1E0C95E6DD8D62708EFD0B506F7989EEEB624CC5
 0m 14.38s: cert BEE=0x00 same
 0m 15.71s: D 24DAFAE7
 0m 15.71s: main playlist 00313.mpls
 0m 15.73s: selected region B
 0m 15.73s: bd set region B
 0m 15.73s: got vuk
 0m 16.14s: got unit key 1
 0m 24.64s: got bdmv
 0m 37.77s: got extended bdinfo
 0m 37.77s: opened blu-ray
 0m 38.18s: Source manager: open successful.
 0m 39.24s: Work manager: create Converter work 0 with source 0 and uiinfo 0( title 313 ).
 0m 46.12s: ========WorkAttr::SetSource=======
 0m 46.12s: Source Video Size Original : 1920 x 800 
 0m 46.12s: Source Video Size Display : 1920 x 800 
 0m 46.12s: Source Video FPS : 24 / 1 
 0m 46.12s: Source Video Bitrate : 1200 
 0m 46.12s: Source Audio Bitrate : 0 
 0m 46.12s: Source Audio Channels : 8 
 0m 46.12s: Source Audio Volume : 100 
 0m 46.12s: Work Profile : AVI 
 0m 57.77s: UILog:OnMsgToolbar_Start
 0m 57.78s: UILog:Msg Start : ready start
 0m 57.78s: UILog:Msg Start : start test run work
 0m 57.79s: UILog:right button to null, work falg = -1
 0m 57.89s: UILog:Msg Start : run work
 0m 57.89s: UILog:Run current Work.
 0m 57.89s: UILog:Begin work Converter.
 0m 57.89s: UILog:Begin work copy or converter.
 0m 57.89s: Start check Blu-ray Ripper (3D Plus) register status.
 0m 57.89s: End check Blu-ray Ripper (3D Plus) register status: Enable
 0m 57.89s: UILog:start running at thread.
 0m 57.89s: UILog:return flag at start running at thread ok.
 0m 57.90s: OPList at BD Converter : (4113.2),(4353.4),(4611.8)
 0m 57.90s: Blu-ray Converter (3D Plus) check watermark flag: 0
 0m 57.90s: ------------------  convert work begin(1/1)  ------------------ 
 0m 57.90s: start process(1/1)
 0m 57.90s: info: create config(bluray2video)
 0m 57.91s: info: crop value after clone: left = 0 right= 0 top=140 bottom=140 enable=1 mode=1
 0m 57.91s: info: use profile(AVI)
 0m 57.91s: info: bluray playlist(313),angle(0),chapter(1->17),BDAV(no)
 0m 57.91s: info: 3D working_mode(disable), 3D format(sbs_lef_right) 
 0m 57.92s: info: stream input@ Video(4113)[codec(h264) size(1920*1080) fps(24000/1000) interlace(0) duration(785)sec opcode(compress)]
 0m 57.92s: info: perset file config OK ! 
 0m 57.92s: info: set output video frame_rate(24/1)
 0m 57.92s: info: stream output Video(4113)[codec(h264) size(1920*800) fps(24/1) interlace(0) bitrate(3687) duration(785)sec]
 0m 57.93s: info: stream input@ Audio(4353)[codec(dca) channels(8) sample(48000) bitrate(0) bitdepth(24) opcode(remove_hd)]
 0m 57.93s: info: stream output Audio(4353)[codec(dca) channels(8) sample(48000) bitrate(0) bitdepth(24) opcode(remove_hd)]
 0m 57.93s: info: stream input@ SubPicture(4611)[codec(pgssub) language(Swedish) opcode(render)]
 0m 57.93s: info: SubMode(Render) -- Display Only forced Subtitle(false) 
 0m 57.93s: UILog:MsgWork:WorkStatus_Start
 0m 57.93s: CUDA GPU acceleration for video decoding enabled
 0m 58.01s: CUDA GPU acceleration for video encoding enabled
 0m 58.01s: info: h264_encode: encode param profile(1) level(40) bitrate(3687) crf(-1) interlace(0)
 0m 58.18s: info: connect to sub render filter success. 
 0m 58.19s: info: processing source(00107.m2ts) 
 5m 51.39s: info: processing source(00103.m2ts) 
 5m 56.41s: info: processing source(00115.m2ts) 
 6m 09.94s: info: processing source(00105.m2ts) 
 6m 18.86s: info: processing source(00104.m2ts) 
 8m 31.65s: info: processing source(00108.m2ts) 
 8m 39.76s: info: processing source(00101.m2ts) 
 8m 43.16s: info: processing source(00102.m2ts) 
 8m 48.60s: info: processing source(00027.m2ts) 
13m 19.54s: info: processing source(00106.m2ts) 
13m 27.21s: info: processing source(00111.m2ts) 
15m 27.19s: error: filter name(bd_demux), type(1), id(27), get std_exception(bad allocation)
15m 27.27s: error: Work 1 failed, Error = control  graph control_filter_error error: filter name(bd_demux), type(1), id(27), get std_exception(bad allocation)
15m 27.27s: ------------------  convert work failed  ------------------

[WebMaximus]

Is there anything I could try on my side using some other options or such or is a new version/fix needed from you guys to solve this issue?

[dahabes]

Mockingjay Part 1

I have having the same issue. Logs attached.

[october262]

I have having the same issue. Logs attached.

try the newest beta 9.1.9.7

[dahabes]

Still Fails

Upgraded to 9.1.9.8. Still fails at 5%. Logs attached.

[dahabes]

Still fails...

Upgraded to 9.1.9.9. Logs attached.

[dahabes]

Hey, support, can we get an update to this thread?

try the newest beta 9.1.9.7

No version works through 9.1.9.9