BD Ripper (3D Plus) Software crashes when merging 3d 2 film set

[coblck]

As title really trying to merge The Hobbit 2 disc set into 1 film in 3d MKV and crashes right at the start, any ideas

[Ning]

Hi, please post your dvdfab_internal.log file here, thanks.

[coblck]

how do i do that

[coblck]

Is this what your looking for

DVDFab 9.2.0.5 (2015/07/31 14:11:45)

0m 00.03s: Init Public log : enabled.
0m 00.04s: Init Private log : finish.
0m 00.04s: App info: 2015-7-22
0m 00.04s: App info: 9.2.0.5 9205 Official
0m 00.04s: Init CrashReportSettings : enabled.
0m 00.04s: Init DVDInfo_Log : enabled.
0m 00.06s: Init Qt_Log : disabled.
0m 00.17s: Profile Manager :: Begin Load Profile
0m 00.17s: Qt Translator file load success
0m 00.18s: App info: client type 2.
0m 00.20s: MobilePlay load: preload successful.
0m 00.26s: MobilePlay load: Load successful.
0m 00.26s: Init process: Transfer settings successful.
0m 00.26s: info: check logpath= C:/Users/Colin/Documents/DVDFab9/Log/
0m 00.28s: info: _check_gpu is running ...
0m 00.56s: info: check_gpu run successful
0m 00.56s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 4
0m 00.56s: GPU check: GPUAccelerate-12351
0m 00.57s: GPU check: GPUAccelerate setting-8248, 8248
0m 00.57s: GPU check: CUDA cap-1
0m 00.57s: GPU check: Support coreavc decode-0
0m 00.57s: GPU check: Lighting shrink status-1, 1
0m 00.57s: GPU check: Graphics info 1: NVIDIA GeForce GTX 650 : 9.18.13.4052 : 3.0
0m 00.59s: Init process: Load config successful.
0m 00.59s: Init process: Windows os type is 64bit System Windows 8.
0m 00.59s: Init process: command line in is
0m 00.65s: Reg check: Parse string: ( 21:1476514985 )( 22:1476514985 )( 50:1413479908 )( 20:1469283622 )( 11:0 )( 61:0 )( 70:25 )( OV:9205 )( BV:9204 )( S:be56d37c3723a5802ec1722a7d114b78 )
0m 00.67s: Reg check: Option check status-Local
0m 00.67s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:0 )-( DVD to Mobile:0:0 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:0:1 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:0:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.67s: App info: language type ENU.
0m 00.67s: App info: Install path C:/Program Files (x86)/DVDFab 9/
0m 00.67s: Reg check: Start get sys number.
0m 00.67s: Export Blu-ray source information report : enabled
0m 00.68s: Reg check: Serial number is: 54-04-a6-95-83-8e
0m 00.68s: Init process: Init GPU settings successful.
0m 00.68s: Reg check: Connect type is: 0
0m 00.68s: connect plugin info : start.
0m 01.36s: Profile Manager :: End Load Profile
0m 01.48s: connect plugin info : 1:1
0m 01.68s: Reg check: Times of connecting error is: 0
0m 01.68s: Reg check: Parse string: ( S:1a4b25bc9ac8a8944052ed80be72c763
0m 01.70s: Reg check: Option check status-NewWork
0m 02.03s: Init preview: Begin init preview play engine.
0m 02.03s: Init preview: Begin init preview play engine(Internal).
0m 02.22s: Init preview: Init internal engine successful.
0m 02.87s: Burn engine: start init.
0m 02.87s: Burn engine: set log folder.
0m 02.87s: DVD: init read settings.
0m 02.87s: DVD: init write settings.
0m 02.88s: DVD: DVDInfo_SetDvdrBlocks size = 2201600
0m 02.88s: DVD: after DVDInfo_SetDvdrBlocks
0m 03.06s: DVD: after SetBurnEngine, Burn Type = 0
0m 03.06s: DVD: after init write settings.
0m 03.07s: DVD: finish init write settings.
0m 03.07s: BD: init read settings.

[signals]

That is not the entire log session and does not show a crash. See the Tips for Posting Logs link in my sig, below.

[coblck]

were is log folder

[coblck]

log attached ( i hope)