BD Ripper (3D Plus) DVDFab 9.2.0.8 regression

[Slion]

I have an Interstellar BD I bought in Germany that I can open and rip using 9.2.0.5 yet 9.2.0.8 fails to open it.

By the way where can I download older versions from DVDFab? I was lucky I had saved the 9.2.0.5 installer locally.

[signals]

Older versions are not supplied or supported, sorry. The current version will be corrected if needed. If you have a problem opening the disc, describe it in more detail and attach the DVDFab internal log session to a post, instructions linked in my sig if needed. I always do full downloads of the installers and archive them all, hard drive sectors are cheap!

[Slion]

Where do I find those logs?

[Slion]

0m 00.01s:

DVDFab 9.2.0.8 (2015/08/11 17:56:58)

0m 00.01s: Init Public log : enabled.
0m 00.01s: Init Private log : finish.
0m 00.01s: App info: 2015-8-6
0m 00.01s: App info: 9.2.0.8 9208 Official
0m 00.01s: Init CrashReportSettings : enabled.
0m 00.01s: Init DVDInfo_Log : enabled.
0m 00.01s: Init Qt_Log : disabled.
0m 00.07s: Profile Manager :: Begin Load Profile
0m 00.07s: Qt Translator file load success
0m 00.07s: App info: client type 2.
0m 00.09s: MobilePlay load: preload successful.
0m 00.14s: MobilePlay load: Load successful.
0m 00.14s: Init process: Transfer settings successful.
0m 00.14s: info: check logpath= C:/Users/sl.SLION-HTPC/Documents/DVDFab9/Log/
0m 00.14s: info: _check_gpu is running ...
0m 00.46s: info: check_gpu run successful
0m 00.46s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8
0m 00.46s: GPU check: GPUAccelerate-12351
0m 00.46s: GPU check: GPUAccelerate setting-8248, 8248
0m 00.46s: GPU check: CUDA cap-1
0m 00.46s: GPU check: Support coreavc decode-0
0m 00.46s: GPU check: Lighting shrink status-1, 1
0m 00.46s: GPU check: Graphics info 1: Intel(R) HD Graphics 3000 : 9.17.10.3347 : 4,2
0m 00.46s: GPU check: Graphics info 2: NVIDIA GeForce GTX 750 Ti : 10.18.13.5362 : 5.0
0m 00.46s: Init process: Load config successful.
0m 00.47s: Init process: Windows os type is 64bit System Windows 7.
0m 00.47s: Init process: command line in is
0m 00.51s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 20:8260762964 )( 50:8260762964 )( 80:8260762964 )( 21:8260762964 )( 22:8260762964 )( 60:8260762964 )( 70:8260762964 )( 61:8260762964 )( 62:8260762964 )( 91:1412440410 )( 92:1412440410 )( OV:9208 )( BV:9206 )( S:43e1309fe4ace86b58a6ce75b08cb7a3 )
0m 00.51s: Reg check: Option check status-Local
0m 00.51s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:1 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:1 )-( File to Blu-ray:1:1 )-( File Mover:1:1 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:1 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.51s: App info: language type ENU.
0m 00.51s: App info: Install path C:/Program Files (x86)/DVDFab 9/
0m 00.51s: Reg check: Start get sys number.
0m 00.51s: Export Blu-ray source information report : enabled
0m 00.51s: Reg check: Serial number is: 5c-f3-70-61-94-78:54-04-a6-2c-46-42:54-04-a6-2c-54-8c
0m 00.51s: Init process: Init GPU settings successful.
0m 00.51s: Reg check: Connect type is: 0
0m 00.51s: connect plugin info : start.
0m 00.77s: Profile Manager :: End Load Profile
0m 01.58s: connect plugin info : 1:1
0m 01.72s: Reg check: Times of connecting error is: 0
0m 01.72s: Reg check: Parse string: ( S:167f942175fbc35ac0975a3efb2b0bfb
0m 01.72s: Reg check: Option check status-NewWork
0m 01.89s: Init preview: Begin init preview play engine.
0m 01.89s: Init preview: Begin init preview play engine(Internal).
0m 02.60s: Init preview: Init internal engine successful.
0m 03.02s: Burn engine: start init.
0m 03.02s: Burn engine: set log folder.
0m 03.02s: DVD: init read settings.
0m 03.02s: DVD: init write settings.
0m 03.02s: DVD: DVDInfo_SetDvdrBlocks size = 2201600
0m 03.02s: DVD: after DVDInfo_SetDvdrBlocks
0m 03.05s: DVD: after SetBurnEngine, Burn Type = 0
0m 03.05s: DVD: after init write settings.
0m 03.05s: DVD: finish init write settings.
0m 03.05s: BD: init read settings.
0m 03.05s: BD: init write settings.
0m 03.05s: bd set region B
0m 03.05s: Burn engine: config engine type-0 begin.
0m 03.05s: Burn engine: config engine type-0 end.
0m 03.05s: Burn engine: writer count 1.
0m 03.05s: Burn engine: 0- E:\ [MATSHITA BD-MLT UJ265 1.00 (Ide)].
0m 03.05s: Burn engine: end init.
0m 03.45s: Init process: Init setting page successful.
0m 03.45s: QtLog Mode = false
0m 03.45s: Show UI Step 2
0m 03.71s: Show UI Step 3
0m 03.71s: Start show MainUI.
0m 03.71s: UI manager: switch to Converter mode.
0m 04.63s: allow_test : false
0m 04.65s: Init process: init main ui successful.
0m 04.98s: Init process: show main ui successful.
0m 04.99s: DriveX msg: Init driveX E with I/O mode: 0
0m 04.99s: opening drive E
0m 04.99s: opened i/o
0m 04.99s: got media type 15
0m 06.37s: got max lba 22477759
0m 08.61s: got disc type 20
0m 08.61s: type Blu-ray BDMV
0m 08.61s: volume label Interstellar
0m 08.62s: DriveX msg: add media in driveX E.
0m 08.62s: DriveX msg: send open media msg to thread for driveX E.
0m 12.16s: opening drive E
0m 12.16s: opened i/o
0m 12.16s: got media type 15
0m 13.34s: got max lba 22477759
0m 14.62s: got disc type 20
0m 14.62s: type Blu-ray BDMV
0m 14.62s: volume label Interstellar
0m 14.62s: Source managerpen source flag:1,1,1,1,1
0m 14.62s: Source managerpen source flag:1,1,1,1,1
0m 14.62s: Source manager: add source id 0.
0m 14.63s: bd set region ?
0m 14.63s: Source open statusVD Yes, 2231-10-11
0m 14.63s: Source open status:BD Yes, 2231-10-11
0m 14.63s: bd set region B
0m 14.63s: internal path E:/BDMV/
0m 14.63s: aacs 1 bd+ 0
0m 15.03s: got bdmv
0m 15.06s: movie name: interstellar
0m 15.06s: got agid 3
0m 15.13s: sent host cert chal
0m 15.13s: got drive cert chal
0m 15.13s: BEC 1
0m 15.13s: DRIVE_VENDOR 0x0001
0m 15.20s: got drive key
0m 15.20s: got host key signature
0m 15.20s: verified drive signature
0m 15.21s: verified host signature
0m 15.31s: sent host signature and key point
0m 15.31s: got bus key
0m 15.31s: got volume id
0m 15.31s: got volume id mac
0m 15.31s: volume id is correct
0m 15.31s: got vid
0m 15.50s: blu-ray 46E26EC76696122B0F656236F50D38409B3073D1
0m 16.07s: cert BEE=0x00 same
0m 17.50s: D 337D63AC
0m 17.50s: main playlist 00100.mpls
0m 17.50s: selected region B
0m 17.50s: bd set region B
0m 17.50s: got vuk
0m 17.71s: got unit key 1
0m 19.87s: got bdmv
0m 22.15s: got extended bdinfo
0m 22.15s: opened blu-ray
0m 22.40s: Source manager: open successful.
0m 22.50s: Work manager: create Converter work 0 with source 0 and uiinfo 0( title 100 ).
0m 24.34s: ========WorkAttr::SetSource=======
0m 24.34s: Source Video Size Original : 1920 x 1080
0m 24.34s: Source Video Size Display : 1920 x 1080
0m 24.34s: Source Video FPS : 24000 / 1001
0m 24.34s: Source Video Bitrate : 1200
0m 24.34s: Source Audio Bitrate : 0
0m 24.34s: Source Audio Channels : 6
0m 24.34s: Source Audio Volume : 100
0m 24.34s: Work Profile : MP4
0m 24.34s: Source managerpen source flag:1,1,1,1,1
0m 29.12s: Exit process: stop running.
0m 29.12s: Exit process: preview pfn_releaseplayer end
0m 29.14s: Exit process: preview pfn_deinit end
0m 29.14s: Exit process: preview FreeLibrary end
0m 29.14s: Exit process: finish MainUI.
0m 29.18s: Exit process: finish FreePref.
0m 29.18s: Exit process: finish AVEditWrap Release.

[signals]

Your log shows that the disc opened OK with v9.2.0.8, even on your Matshita drive (some models will not open out of region discs at all). Did you get any error message from DVDFab? Did it freeze or stop? What happened?

[Slion]

No it just gives up opening and no tracks are showing. It did work with 9.2.0.5.

[Slion]

The issue is fixed in 9.2.0.9.
Thanks for looking into it.

[signals]

Glad to hear that. Thanks for the reports.