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    #16
    Hi bgcrew,

    After updating graphics card driver, can it work?

    If still have problem, please feedback with the latest dvdfab internal log and the fabcheck log, thanks.

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      #17
      now when I start the program and it scans the discs it shuts down
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        #18
        We could not reproduce the problem with different sources.

        About the problem of "scans the discs it shuts down", please go to Common Settings>DVD>Pathplayer, disable Pathplayer to load the movie disc again and see if it will make a difference. PathPlayer should be in the default "Always Enable" mode, only when you get some problem copying a certain DVD movie you change it.

        Also, if you have another PC or another drive, please have a try too.
        You can also use DVD Copy to copy the movie to local hard drive, and then load the copy as source to convert to mp4 again to see the result.

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