MKV file to mpeg4 but cannot find any subtitles

[lilly1991]

I have some anime that I really want to convert so I can watch them on my ipod classic, but when I put the files into DVDFab, it cannot find any subtitles (the spoken language is Japanese and the subtitles are in English). I know they are there because I can play them in VLC player. Help?

[AGJ]

have you tried the conversion yet?

by
signals, Gregiboy and Complication

If you are posting about an operational problem with either the DVD to Mobile or File to Mobile option of DVD Fab, you will improve the speed and accuracy of the response by providing some information in the very first post that will be needed to assist you. Please have a look at the informational links in my signature below before reporting a problem as one of these may solve your problem.

Posts with all the requested information will be answered first.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

The logs are simple text files that can be opened with Windows Notepad. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

Make sure that you are using good procedures. Recommendations can be found here.


This Information Is Required!!!

The DVDFab version number. We suggest that you make sure that you are least using the latest Official Release which can be found here and recommend that you also try the latest Beta Version which can be found here.

The nature of the problem.
The EXACT profile you used and any parameters within it that you may have changed.
If using a custom profile, please attach it to your post.
Whether this happens with all titles or just one.
Your operating system/CPU/memory configuration.
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.

For File to Mobile, this additional information will speed resolution of the problem:


SOURCE FILE TYPE:
SOURCE VIDEO TYPE:
SOURCE VIDEO RESOLUTION:
SOURCE AUDIO TYPE:
DVDFab VERSION:
DVDFab PROFILE:
OUTPUT RESOLUTION:
OUTPUT CROP:
OUTPUT BITRATE:
OUTPUT PASSES:

Examples:
SOURCE FILE TYPE: MKV, AVI, VOB, etc
SOURCE VIDEO TYPE: H264, XVID, DIVX, MPEG
SOURCE VIDEO RESOLUTION: 1080p, 480i, 720x480, etc.
SOURCE AUDIO TYPE: AC3, MP3, AAC, etc.
DVDFab VERSION: 6.2.1.0 Beta
DVDFab PROFILE: generic.avi.xvid.audiocopy
OUTPUT RESOLUTION: Same as source
OUTPUT CROP: Auto
OUTPUT BITRATE: 1000
OUTPUT PASSES: 1

You can often use MediaInfo to get details of the source file.

[lilly1991]

Yes I have tried converting but still no subtitles.

[IPopov50]

lilly1991
please can you do me a favor, for sake of experiment set resolution for mp4 same as source mkv and see if subs are there. Sometimes subs are not re-sized correctly with resolution change. Also, please scan both source and mkv with MediaInfo and post reports here. Thank you

[lilly1991]

IPopov50, this may sound stupid, but how do I set the resolution the same? The highest resolution I can find on DVDFab is 720x404, and the anime is 1280x720.

I'm also not sure what you meant by scanning the source.

But here's what MediaInfo had to say about the mkv:
General
CompleteName : C:\Users\Lilly\Videos\Films and TV Shows\Anime\Akikan\01 Can You Feel It First Kiss.mkv
Format : Matroska
FileSize/String : 230 MiB
Duration/String : 23mn 31s
OverallBitRate/String : 1 365 Kbps
Encoded_Date : UTC 2009-01-08 19:21:20
Encoded_Application : mkvmerge v2.2.0 ('Turn It On Again') built on Mar 4 2008 12:58:26
Encoded_Library/String : libebml v0.7.7 + libmatroska v0.8.1
Cover : Yes / Yes / Yes / Yes / Yes

Video
ID/String : 1
Format : AVC
Format/Info : Advanced Video Codec
Format_Profile : High@L3.1
Format_Settings_CABAC/String : Yes
Format_Settings_RefFrames/String : 5 frames
MuxingMode : Container profile=Unknown@3.1
CodecID : V_MPEG4/ISO/AVC
Duration/String : 23mn 31s
BitRate_Nominal/String : 1 236 Kbps
Width/String : 1 280 pixels
Height/String : 720 pixels
DisplayAspectRatio/String : 16:9
FrameRate/String : 23.976 fps
ColorSpace : YUV
ChromaSubsampling : 4:2:0
BitDepth/String : 8 bits
ScanType/String : Progressive
Bits-(Pixel*Frame) : 0.056
Encoded_Library/String : x264 core 65 r1057M 5f8a149
Encoded_Library_Settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=9 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=3 / nr=0 / decimate=1 / mbaff=0 / bframes=4 / b_pyramid=1 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=1 / keyint=250 / keyint_min=25 / scenecut=40(pre) / rc=2pass / bitrate=1236 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.00

Audio
ID/String : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format_Version : Version 4
Format_Profile : LC
Format_Settings_SBR/String : Yes
Format_Settings_PS/String : No
CodecID : A_AAC
Duration/String : 23mn 31s
Channel(s)/String : 2 channels
ChannelPositions : Front: L R
SamplingRate/String : 96.0 KHz

Text
ID/String : 3
Format : ASS
CodecID : S_TEXT/ASS
CodecID/Info : Advanced Sub Station Alpha

Menu
00:00:00.000 : :OP
00:01:44.000 : :Part A
00:11:41.000 : :Part B
00:21:45.000 : :ED
00:23:15.000 : :Preview

[GregiBoy]

I think the problem here is that the subtitles are held in the MKV as Substation Alpha format which Fab does not understand.

You will need to find some software to extract the SSA subs and convert to SRT or SUB/IDX formats or go back to the original disks.

[lilly1991]

Thank you Gregiboy! Do you have any suggestions on which software to use?

[IPopov50]

IPopov50, this may sound stupid, but how do I set the resolution the same? The highest resolution I can find on DVDFab is 720x404, and the anime is 1280x720.

You should go to "Edit" page ->Video Effects ->Customize and enter 1280x720 ->add ->OK

I'm also not sure what you meant by scanning the source.

You did with MKV file exactly what I meant. MKV is your source, you scan it with MediaInfo and got report.
Now, please scan your mp4 file and post report, same way you did it with MKV file. Thanks.

[IPopov50]

I think the problem here is that the subtitles are held in the MKV as Substation Alpha format which Fab does not understand.

You will need to find some software to extract the SSA subs and convert to SRT or SUB/IDX formats or go back to the original disks.

GregiBoy,
I was thinking of compatibility, but I was thinking of mp4. Do you know if mp4 container can accommodate SSA subs?

[lilly1991]

IPopov50, here is the MediaInfo report for the mpeg4:

General
Complete name : C:\Users\Lilly\Documents\DVDFab\ipod\01 Can You Feel It First Kiss.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 246 MiB
Duration : 23mn 29s
Overall bit rate : 1 466 Kbps
Movie name : 01 Can You Feel It First Kiss
Encoded date : 2010
Writing application : Lavf52.33.0

Video
ID : 1
Format : MPEG-4 Visual
Format profile : Simple@L1
Format settings, BVOP : No
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Default (H.263)
Codec ID : 20
Duration : 23mn 29s
Bit rate mode : Variable
Bit rate : 1 398 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.063
Stream size : 235 MiB (95%)
Writing library : Lavc52.29.0

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : LC
Format settings, SBR : No
Codec ID : 40
Duration : 23mn 29s
Bit rate mode : Variable
Bit rate : 64.2 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Stream size : 10.8 MiB (4%)

[GregiBoy]

Text
ID/String : 3
Format : ASS
CodecID : S_TEXT/ASS
CodecID/Info : Advanced Sub Station Alpha

I use Subtitle Workshop & Subtitle Edit but I do not know if they can extract from MKV's. Maybe IPopov has some ideas there.

MP4's cannot contain the ASS subs natively. The subs will need to be hard rendered in.

This is really a job for a good video editor software, not File to Mobile.

[IPopov50]

MP4's cannot contain the ASS subs natively. The subs will need to be hard rendered in.

This is really a job for a good video editor software, not File to Mobile.

@GregiBoy
That's what I was thinking too.

@lilly1991
You can try to extract stream using MKVextract and process it as GregiBoy suggested...

or download DSRT from here: http://dsrt.boom.ru/down-eng.htm
when installed and open,
(a) drag and drop your mkv to DSRT
(b) Alt+Shift+I to convert ASS to SRT
(c) Ctrl+F7 to remove overlaps if any ( or other errors)

other useful commands:
Alt+F11 to remove errors
Ctrl+S to save
Ctrl+Shift+S to save as ASCII
Alt+V to edit with video

Otherwise, "readme" file is very helpful

[lilly1991]

Thank you both so much, but is there any way to keep the fonts the way they are? And in the format they are in? Converting them to .srt makes them boring and some of the words don't come out right

[IPopov50]

Thank you both so much, but is there any way to keep the fonts the way they are? And in the format they are in? Converting them to .srt makes them boring and some of the words don't come out right

Geez, you are going further and further.... this thread goes far beyond DVDFab issues.... at this point I would suggest you to visit "generic" forums like videohelp or doom9. You will find better assistance there...

[lilly1991]

Sorry, but thank you for your help